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Hilton Sorrento Palace

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#34 of 100 Hotels in Sorrento
Certificate of Excellence
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Hilton Sorrento Palace
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3,009 Reviews from our TripAdvisor Community

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Showing 2,155: English reviews
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Hexham, United Kingdom
Reviewed 2 days ago NEW

Spent time at a conference and also pleasure time. This hotel has amazing staff whom nothing is too much trouble. Really enjoyed the stay. The views were amazing. Good size balcony with a fab sea view.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank O1888QYdavida
Singapore, Singapore
HOTEL’S FAVOURITE REVIEW
Reviewed 8 February 2017 via mobile

We stayed 2 nights during the low season as most other accommodations are closed. Glad we chose here, nice modern accommodation in a old town. This is a extremely huge hotel but rooms were quiet. There were about 20-30 rooms occupied during the period and can imagine the crowd during the summer season. Our room 525- king deluxe sea facing...

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5Thank Michael C
About Hotel's Favourite Review
HiltonSorrentoPalace, General Manager at Hilton Sorrento Palace, responded to this review

Dear Michael C, Thank you for taking the time to share the experience of your stay here at the Hilton Sorrento Palace! We appreciate your feedback. It was a pleasure to read that you had many things to rave about, including your nice and quiet room, the hotel strategic location – close to the historical centre, good breakfast and dinner...

Modiin
Reviewed 2 days ago NEW

We were staying at the Hilton Sorrento Palace for five nights during our trip to southern Italy. We arrived from Rome airport after a drive to find a very clean though very basic and plain hotel room without even all the usual facilities such as a mirror that comes close to you with an enlarging side, slippers and even nylon...

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Thank Adar C
Sorento, Italy
Reviewed 3 days ago NEW

The Hilton Sorrento is one of the most beautiful hotels I have ever stayed at. The staff was so awesome and the fitness center and pools are amazing. They really hit on all the little details that most hotels miss. By far the best part of our trip to Sorrento. Great Staff!! Miss it already!!

Review collected in partnership with Hilton Hotels & Resorts
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Thank T7889WRmatthewc
South Jordan, Utah
Reviewed 4 days ago NEWvia mobile

I know there are fancier hotels in Sorrento, but still this is a great experience. Our balcony view of Vesuvius and Naples was breathtaking. Executive lounge was well staffed, well supplied, and very comfortable. We ate at the hotel restaurant a time or two and it was good, but we preferred the charm of going into town for most meals....

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Thank Tom C
Sanibel Island, Florida
Reviewed 4 days ago NEW

The Sorrento Palace Hilton is a beautiful hotel situated on the hillside overlooking Sorrento, Italy. The views are spectacular. The hotel staff is helpful, friendly and courteous; the hotel is clean and well decorated with good amenities. The concierge service, provided by Russo Agency is excellent.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank shellbasket
London, United Kingdom
Reviewed 6 days ago NEW

I was on a special spring vacation with my sister and we were looking forward to enjoying the hotel and what it had to offer us as well as a bit of sightseeing. We loved Sorrento and the Hilton did not disappoint. The staff were so professional and at the same time very friendly, always smiling and offering help. Nothing...

Review collected in partnership with Hilton Hotels & Resorts
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Thank Kim B
Leeds, United Kingdom
Reviewed 6 days ago NEW

Very light light luggage so we took a 10-15 minute walk up from the centre of Sorrento (the guest entrance is around the back as you face the hotel and the cliffs behind.) This is uphill at the end so would not be easy with heavy luggage, but it does make possible the lovely views over the rooftops and Bay...

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Thank DaveUK777
California
Reviewed 1 week ago

The Hilton property is phenomenal – amazing view from the rooftop terrace. However, the service wasn’t quite up to the property. First and foremost, they had a problem with temperature regulation. I tried to cool our room when we entered, and the bell staff, when they brought our luggage, also commented on how warm the room was and tried to...

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1Thank 50ish_Mom
Reviewed 1 week ago via mobile

Really lovely hotel , matched only by the friendly staff. Only x2 issues 1- one has to pay for the wifi which is absurd when one stays in far less salubrious establishments and have it for free in this day and age. Due to the confusion over how one logs onto the wifi provider we were faced with a huge...

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Helpful?
Thank Brendan F

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Internet
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Breakfast included
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
An enchanting destination all year round, the Hilton Sorrento Palace retains its charm throughout the seasons. The Hilton Sorrento Palace is only 5 minutes away from the historical centre of Sorrento, which is the ideal for shopping 7 days a week or enjoying the bustling nightlife. The Hotel offers a breathtaking sea view: just in front of you the enchanting Gulf of Naples dominated by Mount Vesuvius and from behind Punta Campanella you may catch a glimpse of the exclusive Isle of Capri. The Hotel offers rooms with sea view, garden view, mountain view and family rooms for 3 or 4 people. All Executive Rooms, Deluxe and Suites have large windows and balconies with breathtaking views over the Bay of Naples. Executive and Suite Guests also enjoy exclusive access to the Settimo Club Lounge, where a rich and varied buffet is always available and a private swimming pool waits for you. The property is located a 5-minute drive away from the port of Sorrento, where guests can catch ferries to the island of Capri. The Amalfi Coast is 30 km away. ... more   less 

Additional Information about Hilton Sorrento Palace

Address: Via S. Antonio 13, 80067, Sorrento, Italy
Region: Italy > Campania > Province of Naples > Sorrento
Price Range: ₹ 13,170 - ₹ 30,614 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Sorrento Palace 4*
Number of rooms: 341
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Expedia, Booking.com, Hotwire, Travelocity, Hotels.com, Agoda, Priceline, TravelUp, Cancelon, TripOnline SA, getaroom.com, HotelQuickly and Evoline ltd so you can book your Hilton Sorrento Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Sorrento Palace Hotel Sorrento
Sorrento Palace
Sorrento Hilton
Hotel Style:
#2 Business Hotel in Sorrento
#23 Family Hotel in Sorrento
#28 Luxury Hotel in Sorrento
#39 Romantic Hotel in Sorrento
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Sorrento Palace staff and other travellers.
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Questions? Get answers from Hilton Sorrento Palace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don`t add 50 Euro per night for sea view unless you are planning to spend a lot of time in the room.”
AdarC, 28 Apr 2017 | Read review
“Rooms facing the bay have by far the nicest view. Rear facing rooms are looking at a cliff. Floors 4, 5 and 6 have balconies to sit out on.”
  • View from 5th floor balcony
DaveUK777, 24 Apr 2017 | Read review
“Avoid the east and south side in the early spring!”
50ish_Mom, 23 Apr 2017 | Read review
“Go 5th floor or higher”
51ryancs, 23 Apr 2017 | Read review
“Please be aware there is about a half mile walk up the hill to the hotel from the centre of Sorrento.”
100steveh, 16 Apr 2017 | Read review
5 of 5