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4.5
#25 of 126 hotels in Valencia
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The Melia Valencia is located in one of the most important and dynamic areas of Valencia, near the Congress Centre in the Avenida de les Corts Valencianes. Amongst its magnificent facilities, the hotel has a spectacular Convention Centre. All the rooms are comfortable, bright and outward facing. Melia Valencia is the perfect option for business and leisure travellers, thanks to its excellent location in the city centre, its comfortable, well-equipped rooms, and the superior quality of its services. The hotel has a pool seasonal opening!
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Hotel Meliá Valencia has garnered praise for its cleanliness, with travelers noting the pristine condition of rooms and bathrooms. Despite mixed feelings regarding value, citing unexpected costs for pool usage and parking, guests appreciate the spacious rooms, though they could benefit from modernization.
The hotel's location is generally celebrated for its accessibility to local sights, although one reviewer suggested it's not as central. Service and amenities receive varied feedback; professional staff and a diverse breakfast are highlights, while experiences of inefficiency and additional charges for amenities leave some guests feeling underwhelmed.
Location
Convenient
Atmosphere
Welcoming
Rooms
Dated
Value
Reasonable
Cleanliness
Immaculate
Service
Inconsistent
Amenities
Underwhelming
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Melia Valencia level in 26,th floors has beautiful 360 degree views around the city and the sea , Giovanni excellent customer service , professional, helpful and informative, well presented and always has a big smiles and helpful and elegant Carmen too thanks to Tania also she is approachable .Our room in level were very satisfied and thanks to the cleaners don't know thier names never meet them yet well done, amazing jobs cleanliness as is best spotless, perfect another excellent . Almost forgot thanks also to Frank in breakfast restaurant every time I see him he has a big smiles , smart always accomodating Thank you Linney Angie
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Date of stay: June 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel- cmanager, Owner at Hotel Meliá Valencia
Responded 9 Jun 2023
Dear Guest, Thank you for taking the time to review your recent stay. Your kind words about the friendly and professional service you received from our team members are much appreciated. The satisfaction of our guests is very important to us and we are pleased that we were able to meet your expectations. We look forward to welcoming you back. Kind regards, Daniel Fernández Guest Experience - Meliá Valencia
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The modern hotel tower offers relatively spacious, well appointed rooms and modern larger bathrooms. Breakfast is good, as is the service in the restaurant. Its location, just at the modern edge of town in what appears to be an upscale residential area and away from the hustle and bustle of downtown is convenient. Free curbside parking can be found all around the property; otherwise the hotel has a spacious but not cheap parking garage. Then why not five stars? Because the quality of the personnel is not up to par - they are all friendly, but a number of them - particularly at the front desk - are much less than efficient.
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Date of stay: January 2020
Value
Location
Service
Room Tip:The higher the room the better.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Natalia G, Guest Experience Manager - Meliá Valencia at Hotel Meliá Valencia
Responded 17 Jan 2020
Dear GranZorro, First of all, Thank you for having taken some of your valuable time to send us your comments; we believe it is only through listening carefully to the comments and suggestions of our guests that we will be able to achieve the constant improvement, guest satisfaction and quality service that we strive for. We are hugely pleased to read that you enjoyed the service provided and were impressed by our Team. Their passion to deliver above and beyond and to exceed our guest expectations every day is the reason why we are proud of our profession. Please do not hesitate to send your comments to the department responsible, in case you visit us again but still tell him that we all try to do our best to keep everything to a minimum. We will be happy to welcome you again to our hotel, so far receive cordial greetings. Natalia G Guest Experience Manager - Meliá Valencia
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Online check in was possible and the website was quick and easy to navigate. Although, at the hotel, that did not seem to save any time. The reception staff were very courteous and tried to be as quick as possible. The hotel location is great and it’s a very nice looking building. There are quite a few shops nearby for any emergency shopping. The rooms are extremely comfortable and the toiletries provided were of very high quality (Rituals Dao range). Underground secure parking is charged at EUR17 per night, although there are quite a few free street parking available nearby. Overall we had an excellent 2 nights stay and can highly recommend it.
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Date of stay: December 2019
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I usually judge hotels based on three criteria: room cleanliness and decor, hotel service overall, and convenience.
Room cleanliness and decor: The room was very spacious and clean. However, the room was starting to show signs of age, with slightly dated decor and things damaged, e.g. a cracked mirror and loose door handle. Also the air conditioning wasn't working, despite reporting it.
Hotel service and amenities: The service was impeccable. The hotel staff were polite and friendly, and always helpful. The only thing that knocked this hotel down was the restaurant breakfast was only OK, and not the variety and quality I would expect from a 4-Star hotel.
Convenience: This is one that would knock this hotel down. I booked this hotel for a conference occuring within the hotel. But it was not close to the town centre and the restaurants around the hotel were 'touristy' and overpriced.
Overall though, a pleasant stay but which did not 'wow' me.
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Date of stay: March 2020
Location
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Natalia G, Guest Experience Manager - Meliá Valencia at Hotel Meliá Valencia
Responded 20 Mar 2020
Dear @ppywong We thank you for sending us your comments and ratings. We are glad to hear your opinion about our Melia hotel and that it has been to your liking. On the other hand, we take good note of your considerations and we will send your assessments to the different departments involved. Constructive comments always help us improve. We are glad to know that the service and quality of all our staff was excellent and that exceeded your expectations. Best regards from the entire Melia Valencia team Sincerely, Natalia G Guest Experience Manager - Meliá Valencia
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Although this hotel is located on the outskirts of Valencia it more than makes up for this in its internal ambience and room quality. Perfect for a longer stay. Staff are friendly and very helpful. You can catch a bus into the old town or it is around 14€ each way by taxi. This hotel is geared towards the conference sector but is great for anyone.
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Date of stay: March 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Natalia G, Guest Experience Manager - Meliá Valencia at Hotel Meliá Valencia
Responded 10 Mar 2020
Dear @pelham_11 First of all, we want to thank you for taking your time and writing your most kind comments. From the Melia Valencia Hotel we want to thank you for your positive comments motivate us to improve and offer our best service. We are so glad to know that we have met your expectations and our internal ambience and room quality have contributed to it. Best regards from the entire Melia Valencia team Yours sincerely, Natalia G Guest Experience Manager - Meliá Valencia
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We stayed at this hotel while visiting Valencia. We requested a high floor and to be fair we were given a high floor.
We were celebrating my girlfriend's 40th birthday and the hotel very kindly sent a happy birthday message with a cake to our room which was a really nice gesture.
The room was nice and spacious with superb views across the city. We were just a few miles away from all the main attractions, so location was very good.
Bathroom was nice with a great power shower and beautiful 'Rituals' complimentary toiletries.
Breakfast had plenty of choice and the only complaint was that the 'hot' food was not hot at all, it was warm at best, other than that all the rest of food choices were really good and very well presented.
We ordered food from the bar one afternoon, which was very nice and reasonably prices.
Staff were very polite and helpful.
Only real complain was it took almost an hour to check in!! There were only two woman at the reception and the checking in procedure seemed to take forever for each client. After a long day travelling the last thing you need in a hotel of this standard is to be queuing up for an hour to check in. We arrived just before 2pm (rooms from 3pm) and were told that rooms were not ready so after all of this time we were told to come back later. We came back a few hours later and still waited for a further 45 minutes before we were finally checked in.
Overall, we enjoyed our stay and would definitely recommend this hotel and hope to return here again soon, because we just love Valencia!
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Date of stay: June 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Natalia G, Atención al cliente/recepción at Hotel Meliá Valencia
Responded 16 Jun 2022
Dear Mr Colin, Thank you for having taken some of your valuable time to send us your comments; we believe it is only through listening carefully to the comments and suggestions of our guests that we will be able to achieve the constant improvement, guest satisfaction and quality service that we strive for. We are greatly happy to know that you have enjoyed a a nice and spacious room with superb views across the city and we are proud you have chosen us to celebrate such a special occasion as it is your girlfriend´s birthday. Moreover we appeciate your words in regards to our staff, they work hard in order to meet our guest´s expectations and we celebrate that they made it on this occasion. Our 'Rituals' complementaries toiletries are usually mentioned for good, which makes us very happy since we want to provide only the best to our valuable customers. Regarding the queue at your arrival at the hotel, we understand that your time is valuable and we apologize for the wait, please know that we are currently working to improve this service. We hope to welcome you again in the future and provide you with a memorable stay. My best regards Alejandra G - GEX Departmen
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We stayed in a family room which was very spacious and great value with 2 toilets a sliding door between rooms and a walk in shower. Staff were helpful with efficient check in, parking was on sight and plentiful at 20 euro cost. The hotel was 15 minutes from beach and 10 minutes from old town but there were also nice restaurants in local area. The pool was great although got busy in afternoons.
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel- cmanager, Owner at Hotel Meliá Valencia
Responded 23 Jul 2023
Dear Guest, Thank you for taking the time to review your recent stay. We are delighted to hear that you found our family room spacious and great value, with its convenient features such as two toilets and a walk-in shower. It's wonderful to know that our staff provided helpful and efficient service during your stay. We appreciate your comments on our convenient location, with easy access to both the beach and the old town, as well as nearby restaurants. We're glad you enjoyed our pool, even though it can get busy in the afternoons. We look forward to welcoming you back in future. Best regards, Ray García Guest Experience Manager, Guest Experience Manager - Meliá Valencia
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My family spent a couple of nights here last week. The hotel was faultless and I would recommend it to anybody visiting the city. It is out of town but there are bus stops and metro stations within easy reach, The staff were very freindly and professional.
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Date of stay: December 2019
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
It was my first time in Valencia and my initial idea was to stay in Melia Plaza, they didn't have rooms available, so I chose Melia Valencia. I couldn't be happier with my selection and for my next trip to Valencia will definitely stay in Melia Valencia again. The location of the hotel is not city center however close to it all with the Metro station very close. The building is gorgeous. The experience starts with the glass elevators and its great view of the city. The LEVEL lounge staff is very attentive and focused on details. You will receive a very warm welcome from them. The presidential suite is the biggest hotel room I've been at a reasonable price for the size of the room and the amenities it has. The internet works flawlessly. We had some issues with the AC but the maintenance staff promptly took care of it. If I would improve one thing it would be the menu of the LEVEL lounge, compared to Melia Madrid Princesa it is not at the same level but honestly Valencia has amazing restaurants in every corner, so it doesn't really matter. Looking forward to coming back
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip:Chose the places you will visit in the city and get familar with the options of transportation.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel- cmanager, Owner at Hotel Meliá Valencia
Responded 17 Oct 2023
Dear Guest, Thank you for this review. We are thrilled to hear that you enjoyed your stay with us and found our Presidential Suite to be spacious and well-equipped. It's great to know that our attentive Level Lounge staff made a positive impression on you, and that our location near the Metro station was convenient for your visit to Valencia. We appreciate your feedback regarding the menu at the Level Lounge and will take it into consideration for future improvements. As you mentioned, Valencia indeed has a fantastic array of restaurants to explore, and we're glad you had the opportunity to enjoy them. We also apologize for the initial issue with the air conditioning, but we're pleased to know that our maintenance staff promptly resolved it for you. We hope to have the opportunity to welcome you back to our hotel in the future. Kind regards, Ray García, Guest Experience Manager - Meliá Valencia
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The Hotel is well located in a popular area surrounded by plenty of restaurants and bars and only a 5 minute walk to the metro station. The interior of the lobby is superb and high class with a fantastic restaurant serving amazing food and a well stocked bar. My family had 3 rooms 1208, 1203 & 2508 although standard bedrooms they where extremely spacious and very modern, especially the bathroom. Mini Fridge is well stocked although we didn’t require it. Beds are large however the mattress was hard so perhaps more comfortable mattress for future are required. A hard mattress however would not stop me returning.
The new pool area is very nice with plenty of sun however they do need more sun beds as 14 isn’t enough for the amount of people who require them in the summer months. Bali beds are very nice and they were free for the first 3 days of our holiday however they started charging 50 euros for them and no one used them so was a completely waste especially with so many people by the pool.
Overall our stay was very good and the staff made it one of the best hotels we have stayed in. Firstly a big thank you goes to Maria Marata on reception wow what a lovely person so genuinely helpful nothing was too much trouble for Maria and she also did everything with a smile. Then at the pool bar and main bar Eliza, Gabriel, Nancho, Jonathan and Sergio absolutely great friendly customer service a credit to Melia Hotels.
Oh and not forgetting the room maids changed the beds and towels and tidied our rooms to a very high standard everyday.
We will be returning in October I just hope the mattress is more comfy.
Thanks again
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Natalia G, Atención al cliente/recepción at Hotel Meliá Valencia
Responded 10 Sept 2022
Dear Philip, We appreciate that you took some of your valuable time to post your comments and impressions in regards to your recent stay at Meliá Valencia. It is great to know you enjoyed our facilities in general, and especially, that you liked the design of our lobby and that our location was convenient for you and your family. Your words in regards to our staff " ...and the staff made it one of the best hotels we have stayed in." are the best reward we can get, since the whole team works hard everyday in order to meet our guest´s expectations. I will make sure to let them know about your comments. We believe it is only through listening to your suggestions that we will be able to achieve the continuous improvement we strive for. Once again, thank your for such a fantastic review and see you in October! We remain at your disposal for any further assistance you may require. Kindest regards Alejandra G. Gex Department
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There are more places to choose from in the Valencia area.
PRICE RANGE
₹8,780 - ₹14,436 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
melia valencia palacio de congresos hotel valencia, hilton international valencia, hilton valencia, valencia hilton international
FORMERLY KNOWN AS
Hilton Valencia
LOCATION
SpainValencian CommunityProvince of ValenciaValencia
NUMBER OF ROOMS
606
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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