Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
Cheaper
Average
Higher
About
4.5
#18 of 126 hotels in Valencia
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
At the Las Arenas Spa Resort Hotel, the first 5 star Deluxe hotel in the Valencia region, design has consciously been taken into account so that it opens out onto the sea in the city of Valencia. This hotel, only a few minutes walk from the city centre, enjoys a privileged location on Las Arenas beachfront, looking out over the sea.Most of the 253 rooms and suites have bathrooms with hydromassage cabins and baths, plasma TV and satellite, WiFi Internet access and CD player. Most rooms also feature large terraces overlooking the Mediterranean Sea.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Luxury
Ocean View
Languages Spoken
English, French, Spanish, Catalan and 2 more
Location
Eugenia Viñes 22-24, 46011, Valencia Spain
Name/address in local language
Hotel Las Arenas Balneario Resort
3,106 reviews
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
Powered by AI
The Hotel Las Arenas Balneario Resort comes highly recommended for its cleanliness and meticulous maintenance, with many guests applauding the housekeeping staff. Service at the resort is often praised, with the team noted for their professionalism and attention to detail. While opinions on the atmosphere are mixed, the resort's beachfront location is consistently celebrated for its scenic views and convenience.
Room experiences vary, with commendations for cleanliness and views tempered by remarks on dated decor. The value proposition is debated, as some guests find additional charges for Wi-Fi and other services to be excessive. Amenities are well-regarded, though critiques of Wi-Fi quality and spa accessibility persist.
Location
Beachfront
Atmosphere
Mixed
Rooms
Dated
Value
Expensive
Cleanliness
Immaculate
Service
Professional
Amenities
Pampering
Was this helpful?
Tripadvisor is not responsible for this summary or the opinions in it. For more information, please read the traveller reviews and learn more about how the site works.
This is a very good hotel. Much larger than the usual hotels we stay in but it still managed to provide very good quality snd service. The hotel itself is quite spread out but the main benefit is it’s location which is right on the south end of the Malvarossa beach next to the marina. We spend most of the time on the beach so didn’t really use many of the hotel facilities. We had an executive room on floor 4 which was very well appointed. Plenty of cupboard space and amenities plus nice balcony overlooking the sea. Very well maintained and cleanliness excellent.
Our rate included breakfast which is well worth it. Excellent choice available of mostly very good quality food.
The staff throughout the hotel are very good indeed. Particularly the breakfast staff but a special mention to Mabel and the concierge team. They sorted out some amazing restaurants for us during our stay.
The hotel has a well kitted out gym.
It has a massive adult only pool on a mezzanine and a smaller kids pool on ground level. There aren’t enough beds available around the adult pool and there are loads around the kids pool. No issue for us as we used neither.
We did however use the pool bar on our way back from the beach a couple of times. We sat right next to the bar. The first occasion we had very attentive service and had several drinks as a result. The second occasion we were ignored for 15 minutes while staff chatted. When we left without ordering I sarcastically said thanks and the waitress said your welcome. They genuinely had realised we hadn’t been served.
Anyhow we did not return, actually not because of that but due to the genuinely shocking music they play by the pool. It was the worst playlist I’ve ever heard.
The only other minor negative comment is I’m surprised the hotel hasn’t made any arrangements for a beach club or sun beds?
You can take your towels and hire beds from a number of providers though.
It’s probably a touch pricey at €400+ which is why I’ve gone with very good rather than excellent.
Had a great time and would not hesitate in returning.
Read more
Date of stay: August 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sergio Ramos, Atención al cliente/recepción at Hotel Las Arenas Balneario Resort
Responded 19 Aug 2021
Estimado Cliente: Muchas gracias por hacernos saber que su experiencia ha sido tan gratificante y que hemos cubierto todas sus expectativas. Le agradecemos en nombre de todo el equipo su opinión y esperamos poder atenderles de nuevo próximamente. Tomamos nota de su comentario sobre la piscina. Respecto a un club de playa, me temo que no es posible dado que el Ayuntamiento sólo concede la licencia a la actual empresa explotadora que cubre todas las playas de la ciudad, sin posibilidad de disponer de una zona exclusiva para el hotel. Muy atentamente, Sergio Ramos – Director de Alojamiento
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
we stayed in the hotel in feb 20 after a few days in the majestic in barcelona and while the hotel location is second to none we found the service a bit hit and miss. the rooms are excellent as is the spa and all the pools etc but the restaurant had a habit of changing routines depending on how busy it was for breakfast. for example of the first day we were encouraged to avail of the good weather on the terrace but a few days later (when they were not so busy) you were not allowed on the terrace. By the last day even the freshly squeezed orange juicing machine had left the building.
we did have 2 meals in the evening which were excellent
Read more
Date of stay: February 2020
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from sergio ramos, Atención al cliente/recepción at Hotel Las Arenas Balneario Resort
Responded 5 Jul 2020
Dear guest, Thank you very much for your comments regarding your recent stay with us, which I will share with my team. I appreciate very much your time in sharing your comments and I look forward to welcoming you back soon. Sincerely. Sergio Ramos - Room Division Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Las Arenas Balneario Resort has a perfect location at the waterfront, and it has a great overall standard. But also a bit sterile. I would get bored if I stayed a week.
Rooms are nice (though not very big), especially the bathrooms are fine. Nice balcony and view, good bed and silent aircondition.
It was a nuisance, that the lights on the balcony can’t be switched off (they are switched off collectively at midnight), and I was missing a brush to clean the toilet myself.
First night I slept with open door, but even if I was staying in 3. Floor, I got many mosquito bites during my sleep. Can’t blame the hotel, but now you are warned.
To my knowledge, the hotel was too slack with cleaning of doorhandles, elevator buttoms etc. in regard to Covid-19.
Kind staff, but too many serving guests spoke no or little English.
Breakfast was excellent, just missing the option of ordering an omelet.
Read more
Date of stay: July 2021
Location
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sergio Ramos, Atención al cliente/recepción at Hotel Las Arenas Balneario Resort
Responded 12 Jul 2021
Dear Guest, Thank you for sharing your views. We highly appreciate the fact that you enjoyed your stay with us and the services as well as the accommodation were all so satisfactory. Our colleagues will appreciate your kind remarks and we all hope to have the opportunity to serve you again very soon. Best regards, Sergio Ramos – Room Division Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We just spent 5 nights here with our three boys aged 6, 8 and 10. There are many good things about the hotel: our first room smelled of cigarette smoke, we told the staff and they took us seriously and changed our room right away. The housekeeping staff are extremely friendly and efficient, their cleaning and service is excellent. Overall it is an efficient place.
The place seems to be more set up for business people than tourists, even during the half term holiday when there were quite a few families. There was one restaurant open, which was rather formal and a bar that served crisps and olives, nothing in between. In a five star place, I’d expect a cafe or bar serving snacks / tapas etc like the Melia chain seems to do so well. There was a lack of understanding in the formal restaurant of what vegetarian is. In 2020, in a 5 star hotel, I would expect there would be dishes on the menu.
The indoor swimming pool is functional but dated, little tiles missing here and there, and you have to walk right through the pool reception to get back to the showers and changing rooms. Spa not included for hotel guests, it was €23 per adult for about two hours. The outdoor pool looks nice (it’s open from about April).
The alternative to the formal restaurant is room service. The quality is good but prices are steep at €17 for a hotdog with chips. So you need to go out of the hotel to find better dining options. There are many, so this is not a problem.
The hotel is located at the beach, near the port end. It is fine. There are nicer beaches about 1km further up, which is an easy walk.
All in all, we liked it as a base to use to see the city, but would probably not come again as it’s more geared to business travellers. It could be that in summer it is more holiday-like, but out of season it has a distinctly business only feel.
Read more
Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from sergio ramos, Dueño at Hotel Las Arenas Balneario Resort
Responded 24 Feb 2020
Dear guest, Thank you very much for your comments regarding your recent stay with us, which I will share with my team. I appreciate very much your time in sharing your comments and I look forward to welcoming you back soon. In summer season we offer more services a the pool (restaurant, activities for adults and kids, etc) Sincerely. Sergio Ramos - Room Division Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
As many reviews already confirmed, staff is very attentive, friendly and professional. From the moment you walk into the grand lobby you feel welcome!
The facilities (spa, pool etc) are great.
The location is good (although the surrounding area needs some urgent renewal), close to the beach and not too far from the city center by bus, taxi ar even a long walk.
BUT: the rooms are dated and worn. Urgent TLC necessary!!!
The bathroom was large enough but designed it such a way that makes really inconvenient. Taking a shower was an unpleasant experience, or even a frustrating one, the shower is so small that you can't move at all without bumping your elbow or accidentally closing the tab.
The rooms need to be updated and modernised urgently as the aren't reflecting what you pay nor what a modern traveler would expect or what a business traveler needs today.
Cleaning staff is very friendly and the room is serviced at least 2 times a day, making sure the rooms are clean.
Non alcoholic drinks in the minibar are free on the executive floor but all the rest (alcohol, snacks) extremely expensive. Not sure why the 4th floor is called executive floor. The rooms have the best view but the smallest balconies. There is no executive lounge nor different - executive - amenities compared the other rooms.
All by all we had a nice stay but not a 5-star experience, definitely no 5* GL!
Unless the rooms will be refurbished, I doubt we would return soon. I see that all reviews receive a standard reply. Hopefully management wakes up and decides to do something with these reviews ...
Read more
Date of stay: June 2022
Location
Cleanliness
Service
Room Tip:definitely sea view, executive floor has best view but smallest balcony
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sergio Ramos, Atención al cliente/recepción at Hotel Las Arenas Balneario Resort
Responded 1 Jul 2022
Dear Guest, We appreciate your kind comments about your recent stay with us. And we thank your words about our staff. We read all the reviews, and we take note of all the suggestions and comments. We hope to have some improvements during next winter. Kind regards, Sergio Ramos - Room Division Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Average and expensive hotel. We would not go back.
Pros: great pool (when there is space); large terraces for some rooms with sea view and sun loungers; bell boys provide excellent service; huge comfortable bed. We booked this place because, as far as I am aware, it is the only hotel in Valencia with a big pool and we wanted to relax.
Cons: rooms are dated (especially the bathroom) and our room smelled of smoke; wifi does not work; not enough space around the pool so unless you are early you have to sit by the childrens’ pool; noisy in the corridors in the morning; breakfast is hit and miss - if there is space on the front terrace, it is lovely - if you are at the back it feels like a 2/3 star hotel; when we wanted to have evening drinks, some seats outside were closed for no reason (not covid related) even though there was not enough space for guests; food and drink is low quality (eg cocktails just tasted like sugar syrup and margarita pizza like children’s food); we paid for the spa but some of the facilities were not working
This hotel could be great if these issues were resolved. We would have raised this when we checked out however the person serving us didn’t even ask how our stay was (even though I had just paid almost 2000 euros for 4 nights)
Read more
Date of stay: August 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sergio Ramos, Atención al cliente/recepción at Hotel Las Arenas Balneario Resort
Responded 19 Aug 2021
Dear Guest, Thank you so much for taking the time to write your detailed review. I am sorry that your experience did not meet all your expectations; please allow me to express my sincerest apologies. Best regards, Sergio Ramos - Room Division Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Over the years we have stayed a number of times here. The only thing that has gone up is the price, which quite frankly is ridiculous for a hotel of this standard. Yes, it has the view, but there it ends. The rooms are small, and are becoming very dated even on our 4th floor superior and showing their age, especially in the bathrooms. To call this 5 star is gilding the lily. Service was variable standard, and many didn't seem to care. Perhaps a post covid legacy. Paper cups and plastic beakers were standard, but we did manage to get them replaced, only to have them removed on day 3. To give a coffee maker with 1 pod coffee and 1pod decaf is ludicrous. Do the management believe married couples can be delineated this way? Even basic hotels in Spain have kettles with tea, coffee etc. They did agree to give us a kettle, but if we wanted tea bags we would have to pay for them! Basically, this previously good hotel is sinking into a money grabbing venture luxuring on previous high standards. Management (and some staff) need a firm shake up.
Read more
Date of stay: September 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sergio Ramos, Atención al cliente/recepción at Hotel Las Arenas Balneario Resort
Responded 28 Sept 2021
Dear Guest, Thank you so much for taking the time to write your detailed review. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are planning to update the hotel in the next months. Looking forward to welcome you again in a near future, Best regards, Sergio Ramos - Room Division Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My daughter and I travelled to this hotel for a mother/daughter celebration of her 40 th birthday. Upon arrival we were very impressed and continued to be impressed during our 4 day stay with the exception of one incident that greatly upset us. I should firstly say that the hotel, grounds, facilities and food were faultless. The hotel is right on the most stunning beach with lovely restaurants nearby and a beautiful pool area. The problem arose when we enquired about the use of shower facilities due to our very late flight back to London. We were told we could book an hour slot for shower facilities which we did. My experience with 5* hotels has always been that in these circumstances the hotel either let you use the spa facilities or they have a room dedicated for this use. NOT IN THIS CASE. We were directed to an overgrown area with a rusty old door that led into a room with a toilet and a shower. There was no air conditioning and the heat in the room was excessive. There was also no hairdryer. The floor was dirty and actually unacceptable. We showered because we had no choice. We did not wash our hair but it was wet and stuck to our heads because of the heat ( it was about 34 degrees outside). Clearly once you have checked out of this hotel they do not need to keep up the 5* treatment! By the time we emerged into the foyer to wait for our taxi we were both dripping wet and we actually would have been better off had we not bothered with a shower! The concierge provided us with a hairdryer which we had to plug at the open door way of the communal toilet facilities as that was the only power point! This was a very disappointing end to an otherwise perfect trip!
Read more
Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sergio Ramos, Atención al cliente/recepción at Hotel Las Arenas Balneario Resort
Responded 16 Sept 2022
Dear guest, Thank you for taking the time to tell us about your stay at Hotel Las Arenas Balneario Resort. I am sorry that your experience did not meet all your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Sergio Ramos Room Division Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This Hotel was amazing, it was in a perfect location for relaxing by the beach but also not too far from most central sights. The hotel was very clean, extremely comfortable with the most helpful staff. Breakfast was excellent with a very large choice of buffet or specially cooked food. The pool areas were very good and beautiful soft, large pool towels were provided. Rooms were well appointed with excellent little touches. Water provided each day and all the toiletries you could need. I will return
Read more
Date of stay: April 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sergio Ramos, Atención al cliente/recepción at Hotel Las Arenas Balneario Resort
Responded 2 May 2022
Dear guest, We appreciate your kind comments and we thank you for choosing Las Arenas for your stay. We are happy that all the services and facilities reached your expectations. We look forward to serve you again soon. Sincerely, Sergio Ramos - Room Division Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It was a very comfortable and leisurely experience from the housekeepers, wait staff, reception, doormen, concierge, host and hostesses, and reception. Concierge, wait staff, just and hostesses all spoke English making communication easy.
Housekeepers kept the rooms extremely clean and would often check in to see if we needed more coffee, water, or anything. Reception desk staff were very accommodating and easy to work with.
The only downsides we found are the commission of exchanging money and lack of ice for the rooms. Save the commission fee and get it exchange at any of the money exchanges aground town. Ice was not readily available for the room and had to be ordered through room service (charging €6).
The motel is located along the beach with beach access and many places to eat close by if wanting a variety. We reserved the Execute room on the 4th floor with beach view and complimentary spa. The Sowa staff was also very accommodating and spoke English.
Overall, an extremely pleasurable experience and will most likely be back. This is a place where understanding Spanish is not a must. Most speak English.
Read more
Date of stay: November 2023Trip type: Travelled as a couple
Room Tip:Fourth floor rooms get a complimentary spa and have great views.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sergio Ramos, Atención al cliente/recepción at Hotel Las Arenas Balneario Resort
Responded 28 Nov 2023
Dear Guest, Thank you so much for taking the time to write your detailed review. We are happy to read that we exceeded your expectations in almost all of the aspects. Looking forward to welcome you again in a near future, Best regards, Sergio Ramos - Room Division Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are more places to choose from in the Valencia area.
PRICE RANGE
₹12,259 - ₹17,670 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel las arenas balnerario valencia, hotel las arenas balneario
LOCATION
SpainValencian CommunityProvince of ValenciaValenciaEl Cabanyal-El Canyamelar
NUMBER OF ROOMS
253
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
