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Carlos I Hotel

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#71 of 194 Hotels in Benidorm
Certificate of Excellence
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Carlos I Hotel
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417 Reviews from our TripAdvisor Community

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Showing 18: English reviews
Preston, England, United Kingdom
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 2 weeks ago

situated in the Poniente side of Benidorm, about a 15 minute walk to the old town and 5-10 minute walk from the beach, 10-20 minute walk from Train station. In the Spanish part of Benidorm, we were the only English in the hotel, till about day 5. Standard Spanish grub for a hotel that is filled mainly with Spanish folk,... More 

Helpful?
Thank Colleen C
HotelesCS, Director de Relaciones Públicas at Carlos I Hotel, responded to this review

Dear Colleen C, First of all we would like to thank you for letting us know your experience at Hotel Carlos I. We are happy to read that you enjoyed our location and you had a good stay at the hotel. Thank you for choosing us and we hope that we will see you with us soon. In CSHoteles customer... More 

Haydock, United Kingdom
Level Contributor
46 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 2 weeks ago

Enjoyed a four day stay for a special anniversary. Basic, but clean and good location. Beds very uncomfortable . Food was labelled all in Spanish , but was fairly nice . Trouble was the Spanish guests in the restaurant were extremely rude. I was literally pushed out of the way on two occasions. They also shout loudly at each other... More 

Helpful?
Thank Gina W
HotelesCS, Director de Relaciones Públicas at Carlos I Hotel, responded to this review

Dear Gina W, Firstly, thank you very much for deciding to share your experience with us and the rest of users of TripAdvisor. It is a pleasure to hear that you had a lovely stay at Hotel Carlos I in your special anniversary. Thank you also for your nice comment about the staff, specially Jose who I am sure will... More 

Newcastle upon Tyne, United Kingdom
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 16 September 2016 via mobile

Carlos 1 is situated in the old town it's cheap and basic. My daughter, grandson and myself enjoyed our stay for 5 days full board I loved the food as I'm not a burger & chip person but my grandson struggled a little. We payed for drinks on the Thurs & Fri but got free bottle of wine and water... More 

Helpful?
Thank joyful15
HotelesCS, Director de Relaciones Públicas at Carlos I Hotel, responded to this review

Dear joyful15, First of all, Thank you very much for letting us know your experience at Hotel Carlos I. It is a pleasure to read that you and your family have enjoyed your stay with us. Thank you very much for choosing us for your stay in Benidorm and we hope that we will see you again soon. In CSHoteles... More 

1 review
Reviewed 27 August 2016 via mobile

Just back from this hotel. We really had a lovely time here. Staff were all very friendly, Cosmi served us lovely drinks including the best whiskeys. Jesus and Carmel were also very nice. Pepe in the restaurant welcomed us and gave us good advice! The evening entertainer Nico was fun and good looking! it was a pleasure to stay here.... More 

Helpful?
Thank Maria C
HotelesCS, Director de Relaciones Públicas at Carlos I Hotel, responded to this review

“Dear María” First of all, we would like to thank you for sharing your experience at Hotel Carlos I with us and the rest of users of TripAdvisor. We are happy to know that you liked the hotel in general and location but especially the service provided by the staff who work hard every day to reach your expectations. Thank... More 

Knowsley, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 28 July 2016 via mobile

We had a lovely week at the Carlos 1 hotel. We were the only English people staying at the time. I think and stood out. Mostly Spanish guests. Meals were okay lots of fish and meats we were unsure of but the waiting on staff very helpful. Rabbit seemed to be a favourite with the Spanish guests. All the staff... More 

Helpful?
1 Thank star2hip565
HotelesCS, Director de Relaciones Públicas at Carlos I Hotel, responded to this review

Hello Star2hip565, First of all, thank you for sharing your experience about your stay at Hotel Carlos I and your review on TripAdvisor. We are happy to read that you have enjoyed your stay with us and we are pleased to know that our staff specially the bar staff did their best in order to reach your expectations. Thank you... More 

Sheffield, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 13 July 2016 via mobile

This hotel is on the Spanish quarter of Benidorm and is fantastic. All the staff have very good English, lovely to feel as though you are in Spain! We were full board and all the food was great and Spanish so don't expect burger and chips! Our room overlooked the pool, air conditioning was very efficient and quiet room perfect... More 

Helpful?
Thank Karen P
Manchester
1 review
Reviewed 3 July 2016 via mobile

First impressions were ok, but when arriving in our room (115), it was quite noisy, being opposite a local bar/cafe. We asked to move but were told the hotel was full. Room was very clean, and was kept clean throughout our stay. Full marks to housekeeping who did an excellent job. The main letdown was the food. It was awful.... More 

Helpful?
Thank mrbond2010
HotelesCS, Director de Relaciones Públicas at Carlos I Hotel, responded to this review

Hello "Mrbond2010", First of all thank you for giving us your feedback about your stay with us. We would like to apologize for the inconveniences you mentioned on your review, especially the buffet. We will study all your suggestions and we hope that we could have another opportunity to upward your expectations with us. Thanks again for your words. In... More 

Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 June 2016

Spent 16 days in this hotel. The first room we were offered had such a smell of sewerage we turned it down and the door to the balcony had a broken lock. The second room smelt a little better but the balcony door lock was also broken and we asked at reception to have it repaired and was told it... More 

Helpful?
Thank Nickie G
HotelesCS, Director de Relaciones Públicas at Carlos I Hotel, responded to this review

Dear Nickie, Thank you for sharing your stay at our hotel on this social network. We are sorry to hear that your stay was not as satisfactory as you expected and we deeply regret that we were not able to meet your expectations. We will investigate what have happened in order to make sure it won't happen again. Thanks again... More 

Leicester, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 22 June 2016

A great hotel. The staff are very friendly and helpful although not all speak English but it is Spain. Stayed 4 times on my own and felt very safe and welcome. Only ever seen the odd English couple here which is what I like. Good variety of food and free wine and water at meal times. Booked for September and... More 

Helpful?
Thank Denise H
HotelesCS, Director de Relaciones Públicas at Carlos I Hotel, responded to this review

First of all thank you for sharing your experience at the hotel Carlos I. It is a pleasure to read that you have had a great holiday and that you have trusted in us several times to spend your holidays in Benidorm. We hope to see you again in September. Thanks again for your words. Best wishes. In CSHoteles we... More 

Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 28 March 2016 via mobile

We stayed here in July 2015 it's nice and clean, rooms are a bit dated but who spends much time in there room staff very friendly mainly Spanish hotel but they where very friendly this is the main reason we liked it here as there was no English! ! ie stag and hen do 's! ! Ideally located just a... More 

Helpful?
2 Thank Sarah B
HotelesCS, Director de Relaciones Públicas at Carlos I Hotel, responded to this review

Hi Sarah B, First of all, thank you for sharing your experience about your stay at Hotel Carlos I and your review on TripAdvisor. We are happy that you have chosen our hotel for your holidays and that you have gained such a good impression during your stay. Moreover, it is really nice to receive such nice comments about the... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Services
  • Children Activities (Kid / Family Friendly)
  • Multilingual Staff
  • Laundry Service
Official Description (provided by the hotel)
Holidays, beach, sun? Hotel Carlos I, Benidorm, offers all that and more. Located in a quiet area ten minutes from the center of Benidorm and the Playa de Poniente, it is the perfect place for those deserved and long-awaited days off. Hotel Carlos I of CS Hotels offers 197 comfortable and well appointed rooms, some of them adapted for the disabled, plus all the services you need to make your vacation perfect: WiFi throughout the hotel, parking, service animation... Book your room! ... more   less 

Additional Information about Carlos I Hotel

Address: Avenida Foietes 6, 03502 Benidorm, Spain
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Price Range: ₹ 3,564 - ₹ 4,730 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Carlos I Hotel 3*
Number of rooms: 197
Reservation Options:
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Also Known As:
Carlos i Benidorm
Hotel Style:
#33 Family Hotel in Benidorm
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Questions & Answers

Here's what travellers have asked, with answers from Carlos I Hotel staff and other travellers.
18 questions
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Questions? Get answers from Carlos I Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“pool view, that way you may get some sun on your balcony”
 of 5 bubbles ColleenC938, 17 Nov 2016 | Read review
“No option to ask for pool view when booking”
 of 5 bubbles GinaW_11, 14 Nov 2016 | Read review
“read ALL reviews,book another hotel.”
 of 5 bubbles benidorm92, 27 Jun 2011 | Read review
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