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Servigroup Diplomatic

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#53 of 191 Hotels in Benidorm
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1 room 2 adults 0 children
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Servigroup Diplomatic
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514 Reviews from our TripAdvisor Community

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Showing 176: English reviews
Swansea
Reviewed 20 October 2012

Stayed at this hotel in. October,2012,having booked on Internet via Alpha rooms.Hotel spotless,with all areas cleaned daily. Staff throughout are pleasant and helpful.Food very good,,with a variety of choice. Will have no hesitation in returning.

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2Thank TomosandRhys
Durham, United Kingdom
Reviewed 15 October 2012

I am a widower of 3 yrs,i have booked a double room for the last 3 yrs on the top floor (6th) and enjoyed every stay. The hotel itself is spotless,and the reception and service is excellent,the bedroom service ie,cleaning,sheets,towels changed every day.The location is excellent,only a short distance to the sea-front all on level ground level. The only thing...

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2Thank ricky72_12
CHELTENHAM
Reviewed 12 October 2012

Stayed for 3 nights on short break. Very helpful & welcoming staff, room was reasonable size & comfortable, choice & standard of food in restaurant was excellent. Handily situated for 'old town' Benidorm & buses. Secure underground parking, not as tight for space as some. Bonus was free WiFi in room. Only downside was not enough sun beds around pool,...

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2Thank TAKEABREAK65
London
Reviewed 29 September 2012

We very much enjoyed our stay at The Diplomatic and had no complaints. Our room on the 5th floor had a view over some tennis courts and a little bit of the next door hotel but was fine and we sat out on the balcony each evening while getting ready. The food was very good in the restaurant with plenty...

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3Thank Hopeicanbeofhelp
Liverpool, United Kingdom
Reviewed 25 September 2012

arrived late due to flight and transfer delay ,hotel laid a meal on for us,we were given a room on 1st floor lovely view of a wall ,and an iron security grille on the balcony doors ,gave impression of prison cell .after visiting reception we were given a room on 6th floor overlooking the pool ,the staff were very good...

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3Thank Michael M
San Miguel de Salinas, Spain
Reviewed 31 July 2012

We stayed for 10 days, and our son and family joined us for 7 nights. The room they were allocated was a bit too small, but they were offered accommodation with two adjoining bedrooms the next day at no extra charge. Really great hotel with very friendly staff. All areas of the hotel spotlessly clean. Food good especially the show...

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1Thank Pauline_David66
Nottingham, United Kingdom
Reviewed 9 July 2012

The Hotel is very impressive from the street, and the hotel reception area is nice airy and comfortable. The meals here are excellent with the chief there cooking fresh food too, there is a wide choice for all needs and the staff are very friendly.. The only thing that lets this lovely hotel down is that the rooms are a...

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3Thank suebickley
Australia
Reviewed 16 May 2012

Spent 5 nights here in early May 2012. Our flight into Alicante was delayed a few hours & as such we did not get to the hotel till midnight. The night staff were very quick & effecient at checking us in & we quickly made it to our room which overall was nice. The hotel is in a very central...

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5Thank ozpix
belfast
Reviewed 9 May 2012

Stayed in this hotel at the end of march 2012 mainly because of the reviews and also because of the deals offered i/e free transport to and from the hotel from airport, if staying 7 nights or more. Paid a bit more for b& b and lunch and evening meal, plus a bit more for wine and water with all...

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Thank barnie222
Hoteles_Servigroup, Customer Service at Servigroup Diplomatic, responded to this review

Dear barnie222, We would like to thank you for your comment. We are sorry to hear you had a problem with the free tranfer. We have to say that in our web page you can view the special conditions to apply for it in which it says "Once you have confirmed and paid for the transfer service you must print...

Lancaster
Reviewed 27 April 2012

I have just come back from the Diplomatic (25.04.12) and can say it's one of the best hotels I have stayed in. The staff are friendly and helpful and went out of thier way to accomodate your needs. the food was tasty and varied and catered for most tastes. The room was clean and spacious enough for two people with...

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Helpful?
Thank Steven O

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Hot Tub
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Breakfast included
Official Description (provided by the hotel)
Location: - Centrally situated in a flat area just a few meters walk from the popular Plaza Triangular of Benidorm and 220 m. from Levante Beach. Facilities and services: - Very popular hotel, and well known in Benidorm. - Large sun terrace with three open air swimming pools for adults and children, sunbeds and parasols (electrolysis disinfection). Bar service to swimming pool (high season / summer season). - Spacious and elegant bar-lounge overlooking a tropical interior garden with waterfall plus two more areas for celebrating conferences, banquets and social events "Azul" Room and "La Gruta" Terrace. The hotel offers a varied entertainment programme in high season, and also live music at night. Children's playground. - Wellness Centre (supplement), attractively decorated among waterfalls and rocks, equipped with gym, heated swimming pool, steam baths, sauna, jacuzzi and body and beauty treatments. -Dogs permitted up to a maximum of 5 kg (except for Easter and from 15th of June until 15th of October). - Servigroup boutique with souvenirs, gifts and accessories. - Free beach towel and parasols service (deposit). - Free wifi connection throughout the hotel, including outdoor areas. - Internet connection at reception (supplement). - Hotel-owned covered parking spaces (supplement): 110. Rooms: - 252 rooms with: air conditioning (depends on the season) and heating, full bathroom, hairdryer, balcony, flat screen TV, direct dial telephone, mini fridge, safe (supplement) and intelligent locking system. The hotel has 10 comfortable double superior rooms. - Service of cots for babies (supplement). Restaurant: - Restaurant with buffet service and "show cooking". The buffet offers an exquisite and balanced Mediterranean cuisine, national and international dishes, delicious desserts, special themed menus, children's menus available on request, special celiac menu on request and options for people with allergy problems. Committed to quality: - ISO 9001:2008 Certification awarded by AENOR, for quality management of "accommodation, dining-room and banqueting services", and the international equivalent "IQNet Quality System". ... more   less 

Additional Information about Servigroup Diplomatic

Address: Calle Gerona 9 - 11, 03503 Benidorm, Spain
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Price Range: ₹ 5,931 - ₹ 13,627 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Servigroup Diplomatic 4.5*
Number of rooms: 250
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Also Known As:
Servigroup Diplomatic Hotel Benidorm
Hotel Diplomatic Benidorm
Hotel Style:
#29 Luxury Hotel in Benidorm
#40 Romantic Hotel in Benidorm
#42 Family Hotel in Benidorm
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Questions & Answers

Here's what travellers have asked, with answers from Servigroup Diplomatic staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“telephone and speak nicely to someone personally you may get room 605”
 of 5 bubbles espicias2, 12 Feb 2017 | Read review
“I stayed in 329 not great views ask for east facing rooms for a better view.”
 of 5 bubbles sam1919152, 13 Nov 2016 | Read review
“First floor facing small pool”
 of 5 bubbles sharon1208, 15 Sep 2016 | Read review
“Try and get pool view”
 of 5 bubbles gerswallace65, 12 Jul 2016 | Read review
“Upper floors overlooking the pool.”
 of 5 bubbles azmat49, 28 Mar 2016 | Read review
5 of 5