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15/10/2017 16/10/2017
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    Servigroup Diplomatic

    Calle Gerona 9 - 11, 03503 Benidorm, Spain
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    15/10/2017 16/10/2017
    Traveller (176)
    Room & Suite (134)
    Dining (110)
    • Excellent36%
    • Very good46%
    • Average13%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “old town” (38 reviews)
    “full board” (16 reviews)
    Free Wifi
    Breakfast included
    Air Conditioning
    Non-Smoking Rooms
    Room Service
    Family Rooms
    Poolside Bar
    Fitness centre
    Wheelchair Access
    Meeting Rooms
    Dry Cleaning
    4.5 Star Hotel
    All hotel details
    15 Oct16 Oct
    1 room, 2 adults, 0 children
    • Check booking site for details
      US$ 165
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    Reviews (555)
    Traveller rating
    Traveller type
    Time of year

    1 - 5 of 184 reviews

    Reviewed 1 week ago

    staff friendly, hotel clean and well looked after,food not hot in fact most times the food was not warm enough to eat,we spent 2 weeks there and it was not a pleasant stay for us as from 9.00 every night there was music of some...More

    Thank sue889
    Response from Hoteles_Servigroup, Customer Service at Servigroup DiplomaticResponded 2 days ago

    Dear Sue889, Firstly, we would like thank you for your comment on Tripadvisor as knowing our guests ‘comments is the best tool to improve our service. We are sorry to hear you were disturbed by the entertainment music. We would have appreciated that you had...More

    Reviewed 1 August 2017


    Review collected in partnership with Jet2holidays
    2  Thank Stokeymk2
    Reviewed 20 July 2017

    Had 10 days here when booked with jet screw holidays. First impressions were nice unfortunately it went down bank, room wasn't too bad, but a nice view over the alley looking at homeless, down and outs and alcoholics all the time and who wants to...More

    2  Thank dmg22017
    Reviewed 14 July 2017

    This horrible hotel okay nice to look at been there five times just get worse The food is cold every evening the staff have there's first so every thing has all most been eaten so to get it hot you have to wait for them...More

    2  Thank Sandra P
    Response from Hoteles_Servigroup, Atención al cliente at Servigroup DiplomaticResponded 20 July 2017

    Dear Sandra, Firstly, we would like to thank you for the time you took writing your comments. We do apologies if your stay with us did not meet with your expectations. The restaurant buffet is set at a temperature required to keep food hot whilst...More

    Reviewed 29 May 2017

    Hotel appearance really nice. Staff friendly.Restarant Food raw and cold, not impressed so we started eating out every night even though we paid for full board. Will not be going back. We stayed here last year and had no issues which is why we booked...More

    Review collected in partnership with Jet2holidays
    3  Thank gazdon
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    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Pool
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Room Service
    • Breakfast included
    • Hotel Amenities
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room Service
    • Breakfast included
    • Banquet Room
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Heated pool
    • Outdoor pool
    • Hot Tub
    • Price range
    • US$ 97 - US$ 237 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #31 Luxury Hotel in Benidorm
    • #40 Romantic Hotel in Benidorm
    • #42 Family Hotel in Benidorm
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 252
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Orbitz, Hotels.com, Priceline, Cancelon, Hotwire, TripOnline SA, Servigroup and HotelQuickly so you can book your Servigroup Diplomatic reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Valencian Country >
    • Province of Alicante >
    • Costa Blanca >
    • Benidorm
    • Also Known As
    • Servigroup Diplomatic Hotel Benidorm ,
    • Hotel Diplomatic Benidorm
    Add Photo Photos
    Traveller (176)
    Room & Suite (134)
    Dining (110)
    Pool & Beach (25)
    Hotel & Grounds (142)
    Business Centre & Event Rooms (20)
    Bathroom (6)
    Family and Play Areas (6)
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    Ask a question
    Questions & Answers
    31 January 2017|
    Response from Trevor D |
    No, not adults only
    Chris V
    7 January 2017|
    Response from Servigroup-Hoteles | Property representative |
    Hi, Varley55771; You can check all the availability and offers on our official Website. Kind Regards.
    Google Translation
    16 February 2016|
    AnswerShow all 4 answers
    Response from TracenTez | Reviewed this property |
    Did a long Weekend in a Standard Double with side view not over pool which overlooks the Hotel next door. Found it fine, no complaints, would go for same type of room again. No Knowledge of the superior Rooms.
    Room Tips
    "Floor 6 lovely and quiet"
    Read review
    "telephone and speak nicely to someone personally you may get room 605"
    Read review
    "I stayed in 329 not great views ask for east facing rooms for a better view."
    Read review
    "First floor facing small pool"
    Read review
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