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Servigroup Castilla

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#18 of 191 Hotels in Benidorm
Certificate of Excellence
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1 room 2 adults 0 children
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Servigroup Castilla
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845 Reviews from our TripAdvisor Community

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There are newer reviews for Servigroup Castilla
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Showing 696: English reviews
Newcastle upon Tyne, United Kingdom
Reviewed 14 February 2017

I have just returned from another great visit to this hotel. The staff all through the Hotel are helpful and very pleasant it is a pleasure to stay here. The hotel is well situated to all areas gut also away from the noise of the bars and clubs nearer the beach, Well done to you all I can't wait to...

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1Thank Helen S
Hornchurch, United Kingdom
Reviewed 11 February 2017

From the moment we arrived until leaving every member of staff was friendly and efficient. The room, and hotel in general, was spotlessly clean, the food was varied and tasty and for the most part hot, first time we've had proper English bacon for breakfast in a Spanish hotel. My only criticism and this applies to all the Servigroup hotels...

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1Thank Terry G
uk
Reviewed 28 January 2017

Some things were great as expected, some staff are fantastic - we know as we have stayed at many Servigroup hotels over the years. But . . . . This time was different. I have taken a while to leave this review - We stayed in June 2016 with our elderly parents. We spent every day at the pool, buying...

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2Thank BayVista
Hoteles_Servigroup, Customer Service at Servigroup Castilla, responded to this review

Dear guest, Firstly, we thank you for taking the time in writing your review on the hotel, as this information is essential for us. We are really sorry to hear about your bad experience with the bar. We can assure you that we have taken your comment on board, since our main aim is our guests’ satisfaction. Kind regards, Customer...

Birmingham, United Kingdom
Reviewed 23 January 2017 via mobile

Arrived on 19th January to rain,they had storms for days. The welcome in the hotel was all that I expected after reading the reviews here. Room 706,double as requested,clean and comfortable overlooking the pool. Straight down to dinner without unpacking,even though we were late there was a full selection. 1st full day,breakfast,good selection which continues to our last day ....

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2Thank IvorSheila
Reviewed 17 January 2017 via mobile

The hotel was great, it was warm, clean, piecefull and comfy however food was not up to scratch, very basic and bland. Maybe due to month we went it was this way however overall the stay was nice although quite a walk on an evening to the main bars in high heals lol

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Thank Emma S
Newcastle and Gateshead, United Kingdom
Reviewed 15 January 2017

Review collected in partnership with Jet2holidays
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2Thank robertbB473EW
Reviewed 10 January 2017

We stayed for one week in November 2016 with two friends. We have a stayed here a few times and once again we were very pleased with the hotel. We emailed ahead, asking for a high floor overlooking the pool and were pleased witht the rooms we got. it was nice to sit on the balocony on an afternoon, enjoying...

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3Thank Brian G
Greater London, United Kingdom
Reviewed 5 January 2017

We stayed at this Hotel for a week over the Christmas period. Everyone was extremely friendly from the Reception Staff, the Restaurant Staff (a special mention to Alfonso who was extremely accommodating and approachable) to the Maids who kept our room spotless and topped up with toiletries (toiletries come in small bottles and not sachets and include body milk). The...

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2Thank cajon71
Hartlepool, United Kingdom
Reviewed 2 January 2017

Our first festive season at the Castilla went very well. Jackie the guest services manager and Alfonso in the Restaurant were magnificent. Christmas lunch was exemplary. Free drinks and nibbles before the lunch were followed by a 6 course meal with free drinks and then entertainment in the bar till 6p.m. New Year started with a similar format with the...

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2Thank Michael L
Tamworth, United Kingdom
Reviewed 28 December 2016

Great Staff,lovely food,spotlessly clean,lovely rooms,very friendly over the Xmas period. The entertainment was vert fair but could be more varied,drinks reasonable,would highly recommend this hotel.some of the Brits there 20 years running

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Thank douglas123254

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
Hotel located 500m. From Levante Beach, in a quiet area in Benidorm.Facilities and services:Large sun terrace with swimming pools for adults and children, sunbeds and garden area and children's playground. Restaurant, bar-lounge and meeting roomFree gym and sauna with supplement. Entertainment programme in high season.Free wifi connection throughout the hotel, including outoor areas.Internet connection at reception (supplement).Hotel-owned covered parking spaces (supplement): 77.Rooms:132 fully equipped rooms: air conditioning and heating by fan coil system, full bathroom, hairdryer, balcony, direct dial telephone, flat screen TV, mini fridge, safe and intelligent locking system.The flat screen TVs provide a new digital system with 60 national and international channels and 15 music channels.Restaurant:Restaurant with buffet service and show cooking. A selected and varied assortment of dishes including themed dishes, vegetarian choices and delicious desserts. Special celiac menu available on request. ... more   less 

Additional Information about Servigroup Castilla

Address: Calle Jaen 3, 03503 Benidorm, Spain
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Price Range: ₹ 5,097 - ₹ 10,478 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Servigroup Castilla 4*
Number of rooms: 132
Reservation Options:
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Also Known As:
Servigroup Castilla Hotel Benidorm
Hotel Castilla Benidorm
Hotel Style:
#3 Romantic Hotel in Benidorm
#12 Luxury Hotel in Benidorm
#18 Family Hotel in Benidorm
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Questions & Answers

Here's what travellers have asked, with answers from Servigroup Castilla staff and other travellers.
42 questions
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Cardiff, United Kingdom
Edinburgh, United Kingdom
over a year ago
Melbourne, United Kingdom
8 months ago

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Questions? Get answers from Servigroup Castilla staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sunshine in morning opposite Rio Park”
 of 5 bubbles lindadW4123ES, 28 Mar 2017 | Read review
“My wife & me prefer high rooms but don't think any rooms are better than others in this hotel.”
 of 5 bubbles luvhols2016, 25 Feb 2017 | Read review
“The lifts supply all floors with one servicing the restaurant.”
 of 5 bubbles R5191LRhelens, 14 Feb 2017 | Read review
“Ask for a high floor overlooking the pool, to enjoy the afternoon sun.”
 of 5 bubbles C5831SVbriang, 10 Jan 2017 | Read review
“rooms overlooking the pool get the sun on the afternoon”
 of 5 bubbles johar6970, 30 Nov 2016 | Read review
5 of 5