We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Servigroup Castilla

Show Prices
#16 of 191 Hotels in Benidorm
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Servigroup Castilla
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

838 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 690: English reviews
Start your review of Servigroup Castilla
 Click to rate
Dudley, United Kingdom
Reviewed yesterday NEW

For some years, we have been travelling to Benidorm upto 4 times each year and had pleasure of a few of the hotels. This year, we decided to try another hotel and the Castilla is one that we have seen but never tried until this February and we were not disappointed! Everywhere in this hotel is spotlessly clean; from reception,...

 Report
Helpful?
1Thank Dave C
Runcorn, United Kingdom
Reviewed 2 days ago NEW

Just back from another great stay at hotel Castilla in Benidorm. I cannot praise this hotel highly enough. The room, restaurant,bar,&, best of all the staff make this a perfect place to stay. I heard someone moaning about the unfinished building across the road but as I pointed out that is hardly something you could hold the hotel responsible for....

 Report
Helpful?
Thank luvhols2016
Lockerbie, United Kingdom
Reviewed 2 days ago NEW

Our third visit to this hotel and won't be our last. It's popularity is confirmed by the number of people who visit year after year, and sometimes for weeks on end. We stayed in January for 3 weeks but unfortunately the weather was not as good as it was January last year, confirmed by the other guests. However, the hotel...

 Report
Helpful?
Thank AGS957
ulrome
Reviewed 1 week ago

 Report
Helpful?
Thank andytfs2017
Newcastle upon Tyne, United Kingdom
Reviewed 1 week ago

I have just returned from another great visit to this hotel. The staff all through the Hotel are helpful and very pleasant it is a pleasure to stay here. The hotel is well situated to all areas gut also away from the noise of the bars and clubs nearer the beach, Well done to you all I can't wait to...

 Report
Helpful?
1Thank Helen S
Hornchurch, United Kingdom
Reviewed 2 weeks ago

From the moment we arrived until leaving every member of staff was friendly and efficient. The room, and hotel in general, was spotlessly clean, the food was varied and tasty and for the most part hot, first time we've had proper English bacon for breakfast in a Spanish hotel. My only criticism and this applies to all the Servigroup hotels...

 Report
Helpful?
1Thank Terry G
uk
Reviewed 4 weeks ago

Some things were great as expected, some staff are fantastic - we know as we have stayed at many Servigroup hotels over the years. But . . . . This time was different. I have taken a while to leave this review - We stayed in June 2016 with our elderly parents. We spent every day at the pool, buying...

 Report
Helpful?
2Thank BayVista
Hoteles_Servigroup, Customer Service at Servigroup Castilla, responded to this review

Dear guest, Firstly, we thank you for taking the time in writing your review on the hotel, as this information is essential for us. We are really sorry to hear about your bad experience with the bar. We can assure you that we have taken your comment on board, since our main aim is our guests’ satisfaction. Kind regards, Customer...

Birmingham, United Kingdom
Reviewed 5 weeks ago via mobile

Arrived on 19th January to rain,they had storms for days. The welcome in the hotel was all that I expected after reading the reviews here. Room 706,double as requested,clean and comfortable overlooking the pool. Straight down to dinner without unpacking,even though we were late there was a full selection. 1st full day,breakfast,good selection which continues to our last day ....

 Report
Helpful?
2Thank IvorSheila
Reviewed 17 January 2017 via mobile

The hotel was great, it was warm, clean, piecefull and comfy however food was not up to scratch, very basic and bland. Maybe due to month we went it was this way however overall the stay was nice although quite a walk on an evening to the main bars in high heals lol

 Report
Helpful?
Thank Emma S
Newcastle and Gateshead, United Kingdom
Reviewed 15 January 2017

 Report
Helpful?
2Thank robertbB473EW

397 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (170)
Viewed
Pool/Beach Area (19)
Viewed
Dining (9)
Viewed
Hotel & Grounds (47)
Viewed
View from Room (8)
Viewed
Room/Suite (9)
Viewed
Bathroom (5)
Viewed
1:52
Videos (3)
Viewed
Other (70)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (205)
Viewed
Amenities (33)
Viewed
Pool (33)
Viewed
Dining (52)
Viewed
Standard Room (42)
Viewed
The Hotel (45)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (22)
Viewed
Hotel & Grounds (7)
Viewed
Dining (2)
Viewed
Bathroom (1)
Viewed
Pool/Beach Area (2)
Viewed
Other (10)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Benidorm hotels
0.4 km away
Servigroup Venus
Servigroup Venus
#8 of 191 in Benidorm
1,593 reviews
0.7 km away
Hotel Don Pancho
Hotel Don Pancho
#3 of 191 in Benidorm
1,467 reviews
1.0 km away
Sol Pelicanos Ocas
Sol Pelicanos Ocas
#33 of 191 in Benidorm
6,284 reviews
Show Prices
Show Prices
Show Prices
0.7 km away
Riviera Beachotel
Riviera Beachotel
#2 of 191 in Benidorm
2,109 reviews
0.3 km away
Servigroup Orange Hotel
Servigroup Orange Hotel
#21 of 191 in Benidorm
910 reviews
0.5 km away
Presidente Hotel
Presidente Hotel
#17 of 191 in Benidorm
1,615 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
Hotel located 500m. From Levante Beach, in a quiet area in Benidorm.Facilities and services:Large sun terrace with swimming pools for adults and children, sunbeds and garden area and children's playground. Restaurant, bar-lounge and meeting roomFree gym and sauna with supplement. Entertainment programme in high season.Free wifi connection throughout the hotel, including outoor areas.Internet connection at reception (supplement).Hotel-owned covered parking spaces (supplement): 77.Rooms:132 fully equipped rooms: air conditioning and heating by fan coil system, full bathroom, hairdryer, balcony, direct dial telephone, flat screen TV, mini fridge, safe and intelligent locking system.The flat screen TVs provide a new digital system with 60 national and international channels and 15 music channels.Restaurant:Restaurant with buffet service and show cooking. A selected and varied assortment of dishes including themed dishes, vegetarian choices and delicious desserts. Special celiac menu available on request. ... more   less 

Additional Information about Servigroup Castilla

Address: Calle Jaen 3, 03503 Benidorm, Spain
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Price Range: ₹ 5,081 - ₹ 9,175 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Servigroup Castilla 4*
Number of rooms: 132
Reservation Options:
TripAdvisor is proud to partner with Hotels.com and Booking.com so you can book your Servigroup Castilla reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Servigroup Castilla Hotel Benidorm
Hotel Castilla Benidorm
Hotel Style:
#3 Romantic Hotel in Benidorm
#12 Luxury Hotel in Benidorm
#18 Family Hotel in Benidorm
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Servigroup Castilla staff and other travellers.
41 questions
Ask a question
Cardiff, United Kingdom
Edinburgh, United Kingdom
over a year ago
Melbourne, United Kingdom
7 months ago

See all questions (41)

Questions? Get answers from Servigroup Castilla staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My wife & me prefer high rooms but don't think any rooms are better than others in this hotel.”
 of 5 bubbles luvhols2016, 25 Feb 2017 | Read review
“The lifts supply all floors with one servicing the restaurant.”
 of 5 bubbles R5191LRhelens, 14 Feb 2017 | Read review
“Ask for a high floor overlooking the pool, to enjoy the afternoon sun.”
 of 5 bubbles C5831SVbriang, 10 Jan 2017 | Read review
“rooms overlooking the pool get the sun on the afternoon”
 of 5 bubbles johar6970, 30 Nov 2016 | Read review
“having stayed on different floors each time there is hardly any disadvantage unless you don't like high floor rooms”
 of 5 bubbles Anne344, 25 Nov 2016 | Read review
5 of 5