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Gran Hotel Bali - Grupo Bali

Traveller (3436)
Room & Suite (886)
Traveller (3436)
Room & Suite (886)
Pool & Beach (269)
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About
Location
Cleanliness
Service
Value
Gran Hotel Bali is the most singular hotel on the Costa Blanca, being the highest hotel in Europe. It is situated in La Cala de Benidorm, very close to the sea and is made up of two buildings with impressives views of the Benidorm skyline and Poniente Beach, certified with Bandera Azul. Our highest tower, was built in 2002, measures 186 meters with 52 floors of which 43 are of use for guests, and the total is 776 rooms, where there are 12 suites. In-room amenities include with an additional cost: room service, laundry service, and wireless Internet access in rooms. Our emblematic hotel has a luxurious lobby with 18 lifts, two of which are panoramic, and the reception area is open 24 hours. Among the services offered by the reception, the rental of safes, courtesy rooms, our service of the wallet card where you can use the room key-card to pay for your drinks and food without money, recharging the same and enjoying a 15% discount, and currency exchange. It also has a TV room, our Club Cotton Club and a games room. Gran Hotel Bali has two air-conditioned restaurants where we have high chairs for families with children. Also, there are areas with show cooking and buffet. Regarding to the cafeterias are 4 areas for use and enjoyment of our guests. With respect to the offer of leisure and entertaintment, Gran Hotel Bali has an extensive complete and adapted program to all ages. As well as, the hotel has 3 swimming pools on our magnificent terrace: one for adults and children, a children's pool and the large lake with an outdoor jacuzzi, surrounded by a large solarium area with sunbeds and umbrellas. In the same area, children can enjoy on our mini playground. In addition, we have additional services with cost as the visit to our viewpoint for our clients or those who want to enjoy the heights of our hotel looking Benidorm. There is also a hairdressing salon, our Fitness Center (sauna, massage, beauty salon, gym) and garage for an additional payment, as well as a free Wi-Fi connection in public areas. Gran Hotel Bali also offers a several multifunctional lounges fully equipped to host any type of event or celebration, highlighting our magnificent and spacious Palacio de Cristal lounge with direct access from our garden. As well as, our business guests could use our conference room and Internet access.
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Property amenities
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Paid Wifi
Paid Internet
Business Centre with Internet Access
Wheelchair Access
Children Activities (Kid / Family Friendly)
Spa
Public Wifi
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Outdoor pool
Breakfast Available
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Refrigerator in room
Good to know
HOTEL STYLE
Mountain View
Great View
HOTEL CLASS
Reviews & more
6,512Reviews
3,801Photos
685Q+A
100Room tips
Traveller rating
  • 1,648
  • 2,037
  • 1,469
  • 753
  • 607
Time of year
Traveller type
Language
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  • English
Show reviews that mention
So we pulled up outside the Bali and was impressed by the sheer size of the place. Check in was utter chaos with 3 hour queues. We had a room in the small side of the building on floor 2. Lifts are ridiculously tiny and as out daughtet is in a wheelchair only one person can fit i
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If you are English omg please don’t go here you are you are treated like an alien was all inclusive so staff just ignored you obliviously because you are not tipping them food was awful it was cold and very bland was pushed in the restaurant all the time by old Spanish people who
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Response from GuestExperienceBali, Director General at Gran Hotel Bali - Grupo Bali
Responded today
Hi Mrs Y5604RDtracyf, We regret having to read your opinion, it is really sad for our team not to have fulfilled your expectations. It is really sad that nothing of our hotel, service, staff, setting, animation, gastronomy, cleanliness, kindness ... has fulfilled your expectation. Many thanks for your consideration about the view. The difference of the rest of the opinions is remarkable, we regret that you have not been treated with the kindness that characterizes us, we apologize, it was never our intention but quite the opposite. Best regards
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just got back from a weeks stay at the gran hotel bali, what a great place this is especially after reading some of the reviews posted. everything was brillant food,staff,cleanliness were second to none, would definetly go back.special thanks to Minerva on reception who helped me
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Response from GuestExperienceBali, Director General at Gran Hotel Bali - Grupo Bali
Responded today
Hi Mr/Mrs Joy B, Thank you very much for your considerations and for taking your time to describe your vacation experience at Gran Hotel Bali. It is a pride for us to have fulfilled your expectations. However, we consider informing about the use of the services in times of less flew of guests, in this case you could enjoy a more relaxing holiday. We hope to serve you again in your next holidays Best regards
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Without a doubt it’s one of my favourite hotels I’ve stayed in the Benidorm area, the staff was so friendly and welcoming specially the waitress yaroslava she made our experience so much better at our time at the resort; a true sample of excellent hospitality.
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Response from GuestExperienceBali, Director General at Gran Hotel Bali - Grupo Bali
Responded today
Hi Mr dannymat93, Thank you very much for your considerations on vacation at Gran Hotel Bali. It is a pride for us to have fulfilled your expectations. We hope to see you soon Best regards
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Was so looking forward to staying at this hotel but there were definitely a few problems with it. The noise from outside during the night was horrendous, people shouting at all hours and motorbikes revving up for half an hour at a time. Thought we were getting away from the noise
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Review collected in partnership with Alpharooms
Response from GuestExperienceBali, Director General at Gran Hotel Bali - Grupo Bali
Responded 6 days ago
Hi Mr/Mrs brens2468, Thank you very much for your considerations and have taken your time to describe your experience at Gran Hotel Bali. We regret not having met your expectations. It is true that sometimes some guests do not follow the society code, on the other hand if we detect it, we call them to order. It is sad for us that you were not found the rest you were expecting, Maybe in your next visit we will organise in a quite acomodation area of ​​our resort. Best regards
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Family and Play AreasBusiness Centre & Event Rooms
detalle de la piscina
Previous
do rooms have a mini bar
Dear David J: Yes of course, All the rooms have their own minibar. Kind regards,
0 votes
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hi has anyone stayed over the christmas period an know what it is like then thanks
Dear Sharonrenwick61: On Christmas period our services are the same that the rest of the year. The only different two things are the Christmas lunch and the New Year's Eve dinner. Chistmas lunch has a special menu which costs 80€ per person. New Year's Eve dinner has a special menu too, with disco party after it and it costs 140€ per person. Children 50% discount. Both are obligatory for the guests in that dates. For more information you can ask in reception at your arrival. On the dinner of 24th we have special dishes in our restaurant to start the Christmas, but this are included in our buffet. The rest of the things (animation and other services) are the same as all the year. Kind regards.
1 vote
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Does this hotel have a vending machine with juice and crisps etc ?
Hi Scottpk19, It is true that we do not have a vending machine, however you have the option to fill your minibar with the different options we offer. From reception he orders the one that he likes the most and we take it to the room. Best regards
0 votes
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Is this hotel really that bad. I’m ill with worry after reading the reviews. I’ve booked for may. It’s only 4 days so hoping I can stick it out!!
It’s fine! You will enjoy it.
1 vote
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Is this hotel really that bad. I’m ill with worry after reading the reviews. I’ve booked for may. It’s only 4 days so hoping I can stick it out!!
Dear 051: All the staff that forms Gran Hotel Bali work very hard to give our guests a pleasant stay. We love to work in it and is very important for us. As Guest Experience of Gran Hotel Bali, I'm working in helping the customers with any trouble or necesitty, listening all the opinions and comments and trying to give them a good experience. So please, do not hesitate to come to visit us. I will be here to help you in everything I can. Anyway, I'm sure your stay will be nice and you will enjoy here!! Regards,
1 vote
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Previous
"ask for a room with a balcony"
"Ask for a room with a balcony"
"High room in new part or high corner room in old part"
"Ask for pool view you will not be disappointed! Views are amazing!"
"Upper floors for the best views."
Previous
PRICE RANGE
US$ 55 - US$ 169 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
gran hotel benidormgran hotel bali benidormgran bali benidormgran bali hotel benidormhotel bali benidormhotel gran bali benidormbali hotel benidorm
LOCATION
SpainValencian CountryProvince of AlicanteCosta BlancaBenidorm
NUMBER OF ROOMS
776
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