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Hotel Don Pancho

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#3 of 191 Hotels in Benidorm
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Don Pancho
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1,513 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Don Pancho
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Showing 1,365: English reviews
Leeds, England, United Kingdom
Reviewed 5 days ago NEW

After spending 40 plus years visiting Benidorm walking past this well renowned hotel i decided along with my brother and his wife to give its reputation a test .I am very pleased to say we were extremely impressed .The rooms we booked were superior ones and were very comfortable with a welcome tray of wine /fruit and water on our...

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Helpful?
1Thank Norman H
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

Thank you for giving us the best rate on trip advisor. It is nice to hear that we've passed your test! Even that the most important is that you and your brother enjoyed your holidays as you deserved! We'll be waiting for you! Take care!

Chesterfield, United Kingdom
Reviewed 5 days ago NEW

i don't feel the need to use superlatives such as amazing,fantastic and incredible which have been used by lots of advisors,I think they hype it up too much, for me this is a nice comfortable four star hotel no more and no less. I enjoyed my stay of 28 nights,but it would have been better if the the patio doors...

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Helpful?
Thank 341geoffreyb
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

Thank you for the time you have spent writing this review. We are surprised that you had a problem with the patio doors since after the refurbishment they have been reinforced to keep the noise out. Our meal plan does not include drinks in the restaurant, only at breakfast water and other refreshments are served as part of the service....

Reviewed 1 week ago via mobile

Very relaxing and beautiful music The food was very good and the atmosphere soothing. very geneous portions and no pressure. They also offer you a nice cream liquor at the end of the meal. It is situated not far frim station

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Helpful?
2Thank Graziella M
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

Thank very much for your review. We are very happy to hear that you enjoy the relaxing atmosphere of the hotel, since the music to a cup of nice liquor after a nice meal. Hope to see you soon! Take care!

Blackpool, United Kingdom
Reviewed 1 week ago

This was our second visit to the Don Pancho. We loved it first time round and weren't disappointed this time. The hotel is situated in the centre of Benidorm. Every room has a mini fridge and a south-facing balcony overlooking the sea, which is three minutes walk to a superb promenade and sandy beach. There is a heated outdoor swimming...

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Helpful?
Thank CarolMooney01
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

Thank very much for such a nice review. We really hope to see you again to enjoy our delicious food, sunchine and all the best we can offer in the Don Pancho. It is always really nice to hear that we are doing well! Best regards

Leeds, United Kingdom
Reviewed 1 week ago

This hotel has had a total refurbishment and looks the part. Good location and gives a feel of expensive. worth a visit. staff are ok nothing to write home about but got on with their job could do to be a bit more friendly.

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Helpful?
2Thank chris a
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

Thank you for choosing our hotel for your last holidays and for taking the time to write a review, we are a little surprised about your comments on our staff, as customer care is one of our strongholds. We hope to welcoming you again soon maybe next time we can make change your idea about our staff.

Bristol, United Kingdom
Reviewed 1 week ago

We had a wonderful stay in this hotel. All the staff were friendly and helpful. At check-in we were dealt with very efficiently and everything clearly explained. Our room was a good size and very clean. We were on half board and the food was excellent quality with a wide choice of dishes. The hotel is in a good position,...

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Helpful?
3Thank Stockwood26
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

Thank you for such a great review, we are very happy to know that you have enjoyed your stay with us. We hope to see you again soon!

Ilkley, United Kingdom
Reviewed 1 week ago via mobile

We are currently staying in the Don Pancho. It is superb, everything about it is top notch. The staff are excellent, the food is wonderful and the location is perfect. This is a stand out hotel and the staff genuinely care about you having a good holiday.

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Helpful?
Thank Lindykid
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

Thank you for you lovely words about the Hotel Don Pancho. We hope you keep on enjoying the food and service for the rest of the stay. Remember we are here to help you if you need our assistance. We will be pleased to fulfill your wishes. Take care!

South Yorkshire
Reviewed 1 week ago

Stayed in many hotels in Benidorm over the years but Don Pancho gets the vote as number one. Cannot fault it, luxurious surroundings, with brilliant sea facing outlook from every immaculate room. Food fantastic and staff are wonderful. Facilities second to none and some excellent in house entertainment.

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Helpful?
5Thank Tyke_10
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

Thank you for your excellent review and for considering us the best hotel in town, all our efforts are put to achieve that. Thank you again for your kind words regarding our hotel and staff, we look foward to welcoming you again soon.

Crewe, United Kingdom
Reviewed 1 week ago

Sorry to be a kill joy but my stay wasn't great... make sure you have a room at the top of this hotel we stayed on the 4th floor very noisy at night music and road noise. First night banging on next door at 3 am asking to be let in, same following night. The Rod Stewart tribute singer was...

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Helpful?
1Thank ALAN G
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

We are very sorry that you did not like the room on the 4th floor, but we did not get any request to have a room high up. If you had informed us about your preferences, we would have been able to give you a room on the higher floors. Plus, our windows have been reinforced, so if they are...

Great Harwood, United Kingdom
Reviewed 1 week ago via mobile

Exalan Will probably looking to go again in the near future. The position of the Ortel is excellent in the middle of Benidorm but not Benidorm is one good night. It's on the street bike from the beach and not on the strip. Bus stop is outside and all rooms face the sea.

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Helpful?
Thank Ianr825
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

Thank your very much for chosing us and give us such a wonderful review! We hope to see you again in Benidorm!

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Amenities

Highlights
  • Breakfast included
  • Restaurant
  • Free Internet
  • Bar/Lounge
  • Pool
  • Beachfront
  • Room Service
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service

Additional Information about Hotel Don Pancho

Address: Avenida del Mediterraneo 39, 03503 Benidorm, Spain
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Price Range: ₹ 6,792 - ₹ 24,549 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Don Pancho 4*
Number of rooms: 255
Reservation Options:
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Hotel Style:
#2 On the Beach Hotel in Benidorm
#3 Luxury Hotel in Benidorm
#9 Family Hotel in Benidorm
#10 Romantic Hotel in Benidorm
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Don Pancho staff and other travellers.
245 questions
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Questions? Get answers from Hotel Don Pancho staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher the floor, the better the view, but depends also on lateral location because of buildings in front. All have partial sea view.”
 of 5 bubbles WartsAndAll, 23 Mar 2017 | Read review
“All rooms have a sea view, once the doors are closed you can't hear a thing.”
 of 5 bubbles Rosepew, 20 Mar 2017 | Read review
“Rooms on higher floors offer great views .”
 of 5 bubbles normanh486, 19 Mar 2017 | Read review
“Cannot really advise about what are the best rooms”
 of 5 bubbles 341geoffreyb, 19 Mar 2017 | Read review
“We were on the sixth floor which helped eliminate noise from the street below. Therefore the higher you go, the quieter it will be.”
 of 5 bubbles CarolMooney01, 16 Mar 2017 | Read review
5 of 5