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Hotel Don Pancho

#3 of 191 Hotels in Benidorm
Certificate of Excellence
15/05/2017 16/05/2017
1 room 2 adults 0 children
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Hotel Don Pancho
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1,578 Reviews from our TripAdvisor Community

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Showing 1,419: English reviews
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Mansfield, United Kingdom
Reviewed today NEW

Our 2nd visit and first since hotel upgraded, marvellous service from all staff Head chef pulled out all stops to ensure we enjoyed our meals, Restaurant Manager Ruben and Mohammed together with all waiting staff gave excellent service every day Also Life Guard and Pool staff together with Reception and Cleaning Staff were on hand with friendly and efficient service,we...

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Helpful?
Thank Stephanie H
Benidorm, Spain
Reviewed 2 days ago NEW

We checked into the don pancho on the 18 April 2017 arriving at reception we were promptly offered an upgrade at the cost of 220 euros which we thought at the time was a good deal the extras you got for the upgrade did not come to 220 euros every other guest that arrived with us were taken up to...

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Helpful?
2Thank davidson809
Don-Pancho-Hotel, Gerente at Hotel Don Pancho, responded to this review

Dear Mr Davidson809: Thank you for sharing you rfeedback with us. After carefully reading your review, We are very sorry to hear you will not be back again due to lack of information. Having carefully investigated what happened, I think everything was due to a misunderstanding. Let me try to explain you. The day of your arrival, a standard room,...

Egremont, United Kingdom
Reviewed 2 days ago NEW

This was our first visit to the Don Pancho, and I am so glad we booked this lovely hotel! Benidorm has great entertainment but can be a bit "mad", but you walk into this hotel and it is like an oasis of peace. We had an early flight with Thomson from Newcastle which was on time and when we got...

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Helpful?
1Thank Elaine H
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

Thank you very much for your kind words and for writing such and excellent review, we are happy to know that you are pleased with our facilities and staff, we´ll pass your comments to Davinia, Antonio, Mohammed and Esteban. We look forward to welcoming you again!

Mold, United Kingdom
Reviewed 3 days ago NEW

Nice hotel,but certainly not the best in benidorm, been here in benidorm for last 5 weeks in different hotels, getting good deals in fact this was one of the best through thomson,we had a upgraded room,which was nice,food was a matter of opinion my wife liked it,I didn't, much preferred the 3 star rio park, better located, less noise,I did...

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Helpful?
Thank squireimp2
Don-Pancho-Hotel, Front Office Manager at Hotel Don Pancho, responded to this review

We are sorry you did not enjoy your stay at our hotel. We understand that our hotel is not for everyone, and that certain guests are better suited to other types of hotels, such as the Rio Park. Thank you for your comments, and safe travels. /@atm

Tamworth
Reviewed 3 days ago NEWvia mobile

My wife and I booked the Don Pancho because of the excellent reviews. We have nothing negative to say as this is by far the best hotel we have stayed in while holidaying in Benidorm, and we have stayed a quite a few. We would highly recommend staying here it's just a shame the weather has let us down.

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Helpful?
3Thank Cheeryvisiter
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

Thank you very much for your review! We're glad that you found the Don Pancho the best hotel in Benidorm! We hopè to see you back again with a better weather ;-) Take care!

Cardiff, United Kingdom
Reviewed 4 days ago NEW

Just returned from Don Pancho great location Good but not excellent food great rooms kettle and fridge included stayed in a superior room high floor so sea view be careful as they are a bit quick removing towels from sunbeds I was having a cup of coffee and snack at the pool side bar and Roberto was off with my...

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Helpful?
Thank X4355CVjuliet
Comber, United Kingdom
Reviewed 4 days ago NEW

My husband and I are staying at the Don Pancho at present. We arrived last Saturday and are here until this Sunday. We have been to Benidorm every year at least once for the past 8 years. We have always enjoyed our hotel in the past but this hotel is amazing. The reception staff at check in were so efficient...

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Helpful?
4Thank Sandra B
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

Thank you very much for such a nice review! We really appreciated your kind words about the staff as they work really hard to maintain the quality of the hotel! We wish a nice holiday and we're sure you'll try the most delicious food in town! Take care!

SOUTH FIFE
Reviewed 4 days ago NEW

We returned home yesterday after a brilliant week. Having read the reviews we were expecting a first class hotel. We weren't disappointed! Absolutely excellent in every way but the level of service deserves special mention. WE WILL BE BACK!!!

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Thank 6-TRIPS-A-YEAR
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

Thanks a lot for your review! We really hope to see you back in the Don Pancho for another great holiday! Take care!

Beverley, United Kingdom
Reviewed 4 days ago NEW

Wow a great refurbishment at don panicho , excellent rooms, lovely balconies and spacious bedrooms, good food every thing you can wish for you will not go hungry, frendley staff, the chineasse chef lovely man always remembers you with a nice smile ( our 6th visit) the pool attendant is very good at is job looks after you well hope...

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Helpful?
Thank jennybaker61
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

Thank you very much for such a great review! We really look after our guest in all senses and we're very happy you've enjoyed it! We'll pass your message to our pool atendants and also to Rai! Hope to see you soon for your 7th visit!

Staffordshire England
Reviewed 4 days ago NEW

All our friends said go to Benidorm you will love it. So having a gap in our holiday program this year we went a couple of weeks ago. We were told the Don Pancho hotel had just been refurnished and was good so off we went. The Don Pancho was one of the best hotels we have stayed in very...

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Helpful?
1Thank Sandra C
Don-Pancho-Hotel, Director de Relaciones con Clientes at Hotel Don Pancho, responded to this review

Thank you very much for your review. We love that you finally take your friends advice and came to Benidorm to discover the greatness of the Don Pancho! We work hard to became the best hotel in Benidorm! Hope to see you again!

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15/05/2017 16/05/2017
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Amenities

Highlights
  • Restaurant
  • Free Internet
  • Bar/Lounge
  • Pool
  • Beachfront
  • Room Service
  • Breakfast included
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Breakfast included
  • Conference Facilities

Additional Information about Hotel Don Pancho

Address: Avenida del Mediterraneo 39, 03503 Benidorm, Spain
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Price Range: ₹ 7,496 - ₹ 23,328 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Don Pancho 4*
Number of rooms: 255
Reservation Options:
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Hotel Style:
#2 On the Beach Hotel in Benidorm
#3 Luxury Hotel in Benidorm
#9 Family Hotel in Benidorm
#10 Romantic Hotel in Benidorm
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Don Pancho staff and other travellers.
268 questions
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Questions? Get answers from Hotel Don Pancho staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“9th floor excellent , corner position large, little or n o noise”
X2823UKstephanieh, 30 Apr 2017 | Read review
“Top floors have great views but go for standard room not superior as the extra cost does not justify the extra cost”
davidson809, 28 Apr 2017 | Read review
“High floors have lovely views, we liked floor 7 so you could walk up and down if you want.”
elaineh214, 28 Apr 2017 | Read review
“Don't upgrade as rooms on each end get noise and ones in middle next to lifts, which are noisy. I imagine ones in between not bad”
squireimp2, 27 Apr 2017 | Read review
“high floors for a sea view”
X4355CVjuliet, 26 Apr 2017 | Read review
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