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All reviewsthe main squareernest hemingwayturn down servicefamous hotelbulls rungreat hotelplace to staybalconies overlookingbeautiful bathroomrooms are lovelyhuge bathcafe irunasan fermincorner roomnice toiletrieslovely citystar hotel
Best location possible in Pamplona. Our room was designed with the largest tiled shower I’ve ever seen in a hotel. Beautiful touches all around, like coffee/tea service and chocolates in the room, along with a deluxe collection of beauty products. Best of all was the...More
Thank Holly F
Response from Rubén A, Director de Recepción at Gran Hotel La PerlaResponded yesterday
We always try that our guests do not miss anything.
Since the welcoming gift (sweets, chocolates, regional product). During the stay coffee, tee and turn down service including cortesy bottles of water.
Meanwhile our valet service will park or will have ready your...More
What a wonderful experience. We have followed the Earnest Hemmingway trail and the Rick Stein food trail and booked here. The hotel has had a recent make over, the staff could not do enough, service above and beyond. Saw the Earnest Hemmingway suite with some...More
Response from Rubén A, Director de Recepción at Gran Hotel La PerlaResponded 1 week ago
We refurbished the hotel 11 years ago, thinking to provide: snugness, comfort and functionality, but as you mentioned; the most valued item is our staff that makes the hotel to be special and different.
Thank you very much for your remark
Stayed here as treat whilst walking Camino. Front of house staff were excellent.
I was surprised this is a 5 star hotel as the restaurant is a rather drab cafe serving only pintxos and an extremely poor breakfast.
Room was good though rather corporate
Response from Rubén A, Director de Recepción at Gran Hotel La PerlaResponded 2 weeks ago
When we receive remarks as you sent us, fact that we are not used to, we became upset and we think about we did not know how to make or communicate properly, because our main objective; is to achieve always wellness for our...More
We just stayed here for and night and was very impressed. The hotel is very modern now with a recent 3.8mill euro upgrade so all spaces including the room and common areas were pristine.
The room (202) was spacious especially the bathroom and the very...More
Response from ANA E, Director de Recepción at Gran Hotel La PerlaResponded 10 May 2018
Dear Mr. Bruce:
Thank you very much for your nice remarks about us.
The hotel, with 132 years of history, has a big tradition. We understand tradition as a continued innovation.
We also appreciate the confidence you deposit in our project.
Beautiful historic hotel, we were very excited to be finally staying in this hotel which we'd seen many times previously. Stayed the night before continuing our camino. Room 1 was beautiful and would of been perfect if we had been there for The Running of...More
Response from ANA E, Director de Recepción at Gran Hotel La PerlaResponded 7 May 2018
Dear Roberts Family,
We are so sorry we did not live up to your expectations. The hotel has the restaurant leased to chef Alex Múgica and on Sunday they have their weekly rest. On those days, the hotel serves meals in the room. On Monday...More
If you have the room booked in the hotel We can arrange for you the transfer service to pick up you in the airport. The price is 30€ taxes included. If you need to have transfer to the train on your departure day... More
If you have the room booked in the hotel We can arrange for you the transfer service to pick up you in the airport. The price is 30€ taxes included. If you need to have transfer to the train on your departure day, we can arrange for you too. The price is 22€.
Please contact us to confirm these services.
Thank you very much for your confidence in our hotel.
Front desk Department