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Petit Palace Plaza del Carmen

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Traveller (163)
Room & Suite (285)
Dining (39)
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Overview
  • Excellent43%
  • Very good40%
  • Average13%
  • Poor3%
  • Terrible1%
Travellers talk about
“great location”(33 reviews)
“quiet square”(5 reviews)
“body lotion”(3 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Room Service
Suites
Concierge
4 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (767)
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233 results
Traveller rating
108
77
36
8
4
Traveller type
Time of year
LanguageEnglish
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108
77
36
8
4
Show reviews that mention
All reviewsgreat locationquiet squarebody lotionpetit palacefamily roomboutique hotelmain shoppingcentral locationbunk bedsrecommend this hotelthe heart of the citybig bathroomnice hotelrestaurants and shoppinga lot of noiseyour doorstepnoisy at night
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1 - 5 of 233 reviews
Reviewed 4 days ago via mobile

The location is perfect. In the middle of the busy centre but on a fairly quiet plaza. The very nice restaurant next door is an added bonus. The room was clean, inviting and well organized. A very good hotel. But the staff makes it excellent....More

Thank anniwhere
Response from Eugenio B, Director General at Petit Palace Plaza del CarmenResponded yesterday

Dear anniwhere, Thank you kindly for taking the time to review your most recent stay with us. I am delighted by your comments and thank you so much for recognising the team, specially our sweet Maria!!!. It is wonderful to read that you felt at...More

Reviewed 3 weeks ago

Perfectly situated, most highlights within walking distance, so no need to use public transportation if you don't mind to walk a bit. Our room was nice, a bit small but with very a large bathroom, all very well cleaned. Breakfast very correct with everything you...More

Thank 539greetjeb
Response from Eugenio B, Director General at Petit Palace Plaza del CarmenResponded 3 weeks ago

Dear 539greetjeb, Thank you very much for your review following your stay at Petit Palace Plaza del Carmen. I truly appreciate your kind words on location as well as your experience in our services. I will be sure to share your review with the team...More

Reviewed 15 March 2018

Location is perfect! People at the reception very nice. The major issue is that if you have a room with the window on the little square during the night there are people shouting all night long and even with the earplug I couldn't sleep at...More

Thank pdepaola
Response from Eugenio B, Director General at Petit Palace Plaza del CarmenResponded 18 March 2018

Dear pdepaola, Thank you for staying at Arlo SoHo, and thank you so much for taking the time to share your experience with us. We value each guest's opinion, and while we're still blooming, it is highly important for us to receive constant feedback. We're...More

Reviewed 8 March 2018

Great location. Clean, efficient with friendly and helpful staff (shout out to Gemma!) The streets can be noisy at night if you are a sensitive sleeper, but they give you earplugs so all good. I wasn't bothered. There are bikes you can borrow but to...More

Thank Tristan w
Response from Eugenio B, Director General at Petit Palace Plaza del CarmenResponded 10 March 2018

Dear Tristan W, Thank you for sharing your amazing review with us. It is incredibly rewarding to hear about your great stay and all the staff members you encountered who made your experience so memorable and enjoyable. Our team is dedicated in not only meeting...More

Reviewed 8 March 2018 via mobile

Friendly staff with very good english language skills and sense of humor . Rooms where very nice and quiet. Breakfest was just fantastic. Strongly recommended. Good location near by some attractions and subway station.

Thank Miko S
Response from Eugenio B, Director General at Petit Palace Plaza del CarmenResponded 10 March 2018

Dear Miko S, I am delighted to read your kind and thoughtful words about Petit Palace Plaza del Carmen, and I hope to have an opportunity to welcome you back in the near future. Kind Regards. Eugenio Buyo Cuspide, General Manager eugenio.buyo@petitpalace.com

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Hotel Amenities
Room Service
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Minibar
Details
Price range
US$ 118 - US$ 318 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#58 Luxury Hotel in Madrid
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 118 - US$ 318 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#58 Luxury Hotel in Madrid
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (163)
Room & Suite (285)
Dining (39)
Amenities (4)
Family and Play Areas (1)
Nearby
Centro
Expansive plazas, local and foreign crowds, street
performers, colorful lights, window shopping,
restaurant signs promising the best paella, ham, and
churros con chocolate- this is downtown Madrid, a
collection of plazas interconnected by a network of
side streets. Some of these side streets are wide
pedestrian shopping routes, and some are hidden, so
it's possible to duck in and out of the bustle as
...More
Questions & Answers
Ask a question
wiseone24
18 April 2018|
AnswerShow all 2 answers
Response from origalaw | Reviewed this property |
yes
0
Votes
SmithGirls2015
2 January 2017|
Answer
Response from Iñaki G | Property representative |
Hello again :-) We have breakfast service available, but I only can tell you if you have it included if you send me your reservation. Yes, we have two bicycles available. If you want to use it, you only have to go to... More
1
Vote
Google Translation
SmithGirls2015
2 January 2017|
Answer
Response from Iñaki G | Property representative |
Dear guest, I am very sorry, but we don´t have a free shuttle from the airport to the hotel. If you want we can reserve a taxi for you, but will be cheaper if you take one outside the terminal. Yes, you will find a... More
0
Votes
Google Translation
Room Tips
"Centrally located"
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"The king-size room is not big but it has a huge bathroom. The 3 people room was spacious but the ceiling had..."
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"Mine was 311 and was ok"
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"307 is an excellent family room"
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