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Petit Palace Plaza del Carmen

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#106 of 447 Hotels in Madrid
Certificate of Excellence
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Petit Palace Plaza del Carmen
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479 Reviews from our TripAdvisor Community

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Showing 144: English reviews
New York City, New York
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

We spent four nights in this hotel and were very pleased with it. The staff were great ( especially Vanessa in the breakfast room who could not have been more friendly or helpful), the location is excellent being very central and within walking distance of most of the attractions. We had booked room only but added breakfast each day as... More 

Helpful?
1 Thank Trishthomas208
Noelia C, Front Office Manager at Petit Palace Plaza del Carmen, responded to this review

Dear Thomas, Thank you for posting your comments on TripAdvisor regarding your stay with us. It is a pleasure to read such a positive comment. I really appreciate your kind words about the staff especially about our partner Vanessa and the magnificent buffet that she prepares each day . It is really important for the whole team, we always work... More 

Bat Yam, Israel
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

The location is perfect, wright in the center of the city. The rooms with small balcony (to the front of the hotel) are very nice. In my previous stay i got a rear side without any view at all. The staff are very good and friendly. Buffet breakfast is very good.

Helpful?
2 Thank Alex G
Noelia C, Front Office Manager at Petit Palace Plaza del Carmen, responded to this review

Dear Alex, Thank you for posting your comments on TripAdvisor regarding your stay with us. It is a pleasure to read such a positive comment. I really appreciate your kind words about the staff because it is really important for the whole team, we always work hard to provide to our guest the best experience at Petit Palace Plaza del... More 

Barcelona
Level Contributor
26 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 weeks ago

A five day four night stay what a fantastic supprise, flew into Madrid from Edinburgh then took the metro into Madrid so easy. The metro easy to navigate cost to our metro station Gran Via and a 4min walk to the hotel, were we were greeted by the lovely Miranda, who quickly signed us in and give us a quick... More 

Helpful?
Thank colinwallace28
Noelia C, Front Office Manager at Petit Palace Plaza del Carmen, responded to this review

Dear Collin, Thank you very much to share your experience during your stay with us, with Tripadvisor community. The whole team that works in Hotel Plaza del Carmen want to give you many thanks for your comments and the score that you gave us on Tripadvisor. We always work hard to provide to our guest the best experience at Petit... More 

aberdeen
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago

The location was perfect. On a previous visit to Madrid, we had a poorer time, in many ways, due to the less favourable location. The staff were very friendly and very helpful. The girls helped us to sort out trips and visits (their pros and cons proving extremely accurate!). The included breakfast was nicely local and a very good way... More 

Helpful?
Thank David W
Noelia C, Front Office Manager at Petit Palace Plaza del Carmen, responded to this review

Dear Walker, Thank you very much for having taken a few minutes to share your experience at our hotel with the whole community of Tripadvisor. All equipment are part of Petit Palace Plaza del Carmen, we thank both the score given to us as the comments on our breakfast buffet, the chosen location and the treatment received has made. Our... More 

London, United Kingdom
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 27 October 2016

We booked two rooms, one for the grandparents and the other for a family of four. The breakfast was really nice, the staff were very friendly and helpful in booking tourist sites such as the football stadium tour and the hop-on hop-off bus tour. All staff had a good command of English. The hotel was in a good central location... More 

Helpful?
Thank WimbleWomble
Noelia C, Front Office Manager at Petit Palace Plaza del Carmen, responded to this review

Dear Client, Thank you very much for having taken a few minutes to share your experience at our hotel with the whole community of Tripadvisor. All equipment are part of Petit Palace Plaza del Carmen, we thank both the score given to us as the comments on our breakfast buffet, the chosen location and the treatment received has made. Our... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 October 2016 via mobile

The hotel was easily found & superbly placed very close to the centre of the main shopping & eating districts. Madrid is a fabulous city for anyone of any age but was made very special by the hotel we chose. I cannot thank the helpful staff enough- they were extremely generous & helpful towards us; the room was big -... More 

Helpful?
2 Thank calrb5
Noelia C, Front Office Manager at Petit Palace Plaza del Carmen, responded to this review

Dear Client, Thank you very much to share your experience during your stay with us, with Tripadvisor community. The whole team that works in Hotel Plaza del Carmen want to give you many thanks for your comments and the score that you gave us on Tripadvisor. We appreciate knowing that the chosen location was perfect, close to the main shopping... More 

Cambridge, United Kingdom
Level Contributor
48 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 17 October 2016

I'll start with a confession, I'm a big fan of the Petit Palace (formerly High Tec), hotels. Over the years, I've probably stayed in half a dozen different locations across Madrid. The reasoning is simple, they are a good quality, budget hotel, usually in good locations like this one. Situated just off Gran Via, it's very near a quiet square.... More 

Helpful?
Thank R0bertBROWN
Noelia C, Front Office Manager at Petit Palace Plaza del Carmen, responded to this review

Dear Robert, Thank you very much to share your experience during your stay with us, with Tripadvisor community. The whole team that works in Hotel Plaza del Carmen want to give you many thanks for your comments and the score that you gave us on Tripadvisor. I am proud to know his admiration for our chain which tries to give... More 

Saint Petersburg City, Russia
Level Contributor
8 reviews
4 hotel reviews
Reviewed 15 October 2016

The hotel is very nice. The staff was friendly, and the room is comfortable though not very large. Perfect location if you like quiet hotels in the very center of the city. Underground parking is right in front.

Helpful?
Thank Avenir S
Noelia C, Front Office Manager at Petit Palace Plaza del Carmen, responded to this review

Dear Avenir, Thank you for posting your comments on TripAdvisor regarding your stay with us. It is a pleasure to read such a positive comment. I really appreciate your kind words about the staff because it is really important for the whole team, we always work hard to provide to our guest the best experience at Petit Palace Plaza del... More 

San Francisco, California
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 October 2016

Our stay at the Petit Palace was very nice. The staff was lovely, the rooms were clean, and the hotel served a rather nice breakfast in the mornings, which we enjoyed. My only complaints might be that the water in the showers was not very warm (tolerable, but not great) and the beds were a bit hard for my taste.... More 

Helpful?
Thank Mary T
Noelia C, Front Office Manager at Petit Palace Plaza del Carmen, responded to this review

Dear Mary, Thank you for posting your comments on TripAdvisor regarding your stay with us. It is a pleasure to read such a positive comment. I really appreciate your kind words about the staff because it is really important for the whole team, we always work hard to provide to our guest the best experience at Petit Palace Plaza del... More 

2 reviews
Reviewed 25 September 2016

I like this hotel. The location is smack in the center of Madrid. Room is nice, staff is friendly and responsive. Internet connection is up to standards. Ask for a MiFi router (small fee/day) so you have connectivity via 4G while you're exploring the city. Madrid has a good subway system, a station is but a stones' throw away. In... More 

Helpful?
Thank Leo S
Noelia C, Front Office Manager at Petit Palace Plaza del Carmen, responded to this review

Dear Leo, Thank you very much for having taken a few minutes to share your experience at our hotel with the whole community of Tripadvisor. All equipment are part of Petit Palace Plaza del Carmen, we thank both the score given to us as the comments about the hotel, its location and the treatment received has made We are glad... More 

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Staying in Centro

Neighbourhood Profile
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Breakfast Available
Official Description (provided by the hotel)
CHARMING 4* HOTEL - PERSONAL COMPUTER WITH FREE WIFI IN EVERY ROOM FOUND RIGHT IN THE HEART OF MADRID!!This elegant hotel has been wholly renovated converting it into a modern hotel, situated in the heart of Madrid in the popular square “Plaza del Carmen” where the Madrid’s main public parking and typical tapas bars can be found, just around the corner from the main street “Gran Via” and the famous “Puerta del Sol”.Some of the hotel’s outstanding services include: luggage service, personal computer in every room , free WIFI, rooms with hydro-massage showers with built in saunas (some rooms), rooms with Jacuzzi (some rooms), special loft type rooms…Its large bright rooms with tall windows and contemporary decor have been fitted with a vast array of modern and useful creature comforts to ensure a relaxing and memorable stay. The hotel strives to provide guests with quality accommodation which is not only affordable, but also complemented by professional staff and reliable services.Rooms are available on request with twin or double beds, exterior or interior views (on request) and our outstanding Family rooms have capacity for up to 4 persons, ideal for families or groups of friends.If you have any special requests (special room for honeymoon, bedding requests ect) please don’t hesitate to contact us, we will be more than happy to make your stay as memorable as possible!!ALL YOU NEED TO ENJOY YOUR STAY IN MADRID!! ... more   less 

Additional Information about Petit Palace Plaza del Carmen

Address: Plaza del Carmen 4, 28013 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Centro , Sol
Price Range: ₹ 5,455 - ₹ 13,773 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Petit Palace Plaza del Carmen 4*
Number of rooms: 42
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Also Known As:
Petit Palace Plaza Del Carmen Hotel Madrid
Hotel Style:
#74 Luxury Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Petit Palace Plaza del Carmen staff and other travellers.
6 questions
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Questions? Get answers from Petit Palace Plaza del Carmen staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The front side rooms have a nice view and small balcony.”
 of 5 bubbles alexgal2015, 17 Nov 2016 | Read review
“We were in the rear of the hotel silence is golden”
 of 5 bubbles colinwallace28, 16 Nov 2016 | Read review
“The family rooms are not very big, so if possible, travel light.”
 of 5 bubbles R0bertBROWN, 17 Oct 2016 | Read review
“Ask for a room that is not facing the square.”
 of 5 bubbles joanieh6, 17 Sep 2016 | Read review
“The double rooms face the plaza, but they are a little small.”
 of 5 bubbles pawolfgram, 17 Sep 2016 | Read review
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