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Petit Palace Tres Cruces Centro

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Petit Palace Tres Cruces Centro
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803 Reviews from our TripAdvisor Community

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Showing 202: English reviews
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Belfast, United Kingdom
Reviewed 6 days ago NEW

I was very pleased with the excellent service received at this lovely and quaint, centrally located hotel. The room was very good, superbly cleaned with modern furnishings, and was well heated for the colder parts of the year in Madrid. We had a room facing onto a courtyard and thus found the room very quiet, despite the fantastic central location...

1Thank Aaron_2024
Reviewed 1 week ago NEWvia mobile

The hotel is very well placed, in the center of Madrid, at a few footsteps from Gran Via away. The rooms a very clean, the bathroom was quite large, which was pleasant. The bedding was a bit hard, but this didn't affect our sleep. There was in deed Wifi connection in the entire hotel, just the signal had a poor...

Thank Brazil-Of-58
Champaign-Urbana, Illinois
Reviewed 1 week ago

I would highly recommend this hotel to anyone. It is located right by everything any tourist would want to see. Puerto del Sol is a 2 minute walk, Plaza Mayor is a 5 minute walk, Chocolateria San Gines is 6 minutes and so on. The staff was very nice and helpful. The rates per night are very budget friendly. The...

1Thank YumMT2013
Iñaki G, Director General at Petit Palace Tres Cruces Centro, responded to this review

Dear guest; Thank you very much to share your opinion after your stay in our hotel. We are very glad to know that all our facilities, our breakfast, our location, our cleaning, our rooms, our service and our staff was according your expectations. We work hard everyday in order to give the best possible experiece to our guests, and we...

Reviewed 3 weeks ago

We loved this hotel. It was clean, modern and spacious. It is in a fantastic location central to everything. Julio at reception was amazing and extremely helpful, friendly, attentive and informative. We highly recommend a stay at this hotel and would definitely stay here again when we return. Great with kids!

1Thank Tassafari
Javier M, Director de Recepción at Petit Palace Tres Cruces Centro, responded to this review

Dear Tassafari, Thank you very much for your fantastic review! We are happy to know that we were able to make your stay enjoyable and that our hospitality and services reached your expectations and you can enjoy our centrical location! We hope to welcome back you soon. Best regards. Javier Martín | Front Desk Manager

Reviewed 6 January 2017 via mobile

This is our second time using the Petit Palace chain and I love it. This hotel is again very central to all you need to view in the city. You cannot fault the location, pretty much everything is actually within walking distance, (not really a need to use the metro, which is right next to hotel) and being opposite all...

1Thank NORTHY1971
Iñaki G, Director General at Petit Palace Tres Cruces Centro, responded to this review

Dear guest; First of all we want to say you, thank you very much for share your opinion about our hotel to all the TripAdvisor community. We are very glad to know that this is not your first time with us. it´s means that we are your first option when you travel to Madrid, and this is the best present...

Tel Aviv, Israel
Reviewed 20 December 2016

We stay at the PETIT PALACE TRES CRUCES in November and we celebrated a birthday to my girlfriend. Before arrival I spoke with Miriam from the desk and i ask for balloons in the room. When we arrived , waiting us in the room a bottle of champagne and many of BALOONS ON the bed. They did not want to...

Thank 134einav
Iñaki G, Director General at Petit Palace Tres Cruces Centro, responded to this review

Dear guest; Thank you very much for share your opinion about our Hotel Petit Palace Tres Cruces. We are very glad to know that your experience during your stay with us was perfect. We try to surprise to our guest every days and we are very happy to know that, with you, we did it. We want to give you...

Reviewed 17 November 2016 via mobile

Everything was great. Despite the small rooms it has - Perfect location Amazing stuff (they surprised me in my bDay with a nice present) Clean and modern design Loved every second there. Would def recommend!

Thank Eliran A
Javier M, Director de Recepción at Petit Palace Tres Cruces Centro, responded to this review

Dear Eliran Thank you so much for your time, I am sure it will help other travelers to know what The Petit Palace Experience is all about. We are so please you had a five star experience with us and read you and your husband felt completely at home. The whole team hope we can welcome you back son!! Best...

Leigh-on Sea, United Kingdom
Reviewed 15 November 2016 via mobile

Just returned from a lovely few days in Madrid and this little gem of a hotel. Situated just off gran via it is in a perfect place to be near everything you need right outside your door. There is alot around the area to keep you busy with bars, cafes, restaurants and so much more all easily reachable on the...

1Thank DanMuzzer
Javier M, Director de Recepción at Petit Palace Tres Cruces Centro, responded to this review

Dear Dan, I am pleased to see through your recent reviews that you had a wonderful time in Madrid and that you love your stay with us thanks to our convenient and peaceful location. I do hope we are able to welcome you back again soon. Best regrads Javier Martín | Front Desk Mannager

Bolton, United Kingdom
Reviewed 8 November 2016

The hotel is in an excellent location just off the Gran Via which is one of the main roads in Madrid where you will find all the shops and some fabulous bars and restaurants. We had an internal facing room which was very quiet, the bed was enormous and although the room was a little small we didn't spend that...

2Thank PETER B
Javier M, Director de Recepción at Petit Palace Tres Cruces Centro, responded to this review

Dear Peter, Thanks for your great comment about your experience at Petit Palace Tres Cruces, we truly appreciate your positive words regarding our hotel, location and services... but what we love the most is to see our customers leave our hotel satisfied with the service provided by our team, it is our goal to make your feel like home, so...

Yorkshire Dales National Park, United Kingdom
Reviewed 2 November 2016

clean room, lovely reception staff and in a good location. Negative was breakfast, everything you could want but staff, though very nice were a little slow to clear tables and renew stuff, also the configuration of the chairs and tables wasn't so great.

Thank makinupforlosttime
Javier M, Director de Recepción at Petit Palace Tres Cruces Centro, responded to this review

Dear Guest, Thank you very much for share your feeback with this community. We are glad to know that you have enjoyed a great stay with us. Your comments that the staff were very helpful and kind are most appreciated, your positive words provide great motivation for the team. Thank you very much for sharing with us your suggestions, thanks...

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Staying in Centro

Neighbourhood Profile
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
Explore this neighbourhood


  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
The Petit Palace Tres Cruces Hotel is a boutique hotel on Madrid's Gran Vía. The hotel is devised for couples and families with children who wish to enjoy the city of Madrid in a convenient way, staying in an agreeable atmosphere. The hotel was inaugurated in 2006 and it is located on an adjacent street to the Gran Vía and near the Puerta del Sol. Discover its modern design and complete services: free wifi, breakfast, computers, daily newspapers... ... more   less 

Additional Information about Petit Palace Tres Cruces Centro

Address: Calle Tres Cruces 6, 28013 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Centro , Sol
Price Range: ₹ 5,011 - ₹ 13,338 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Petit Palace Tres Cruces Centro 3*
Number of rooms: 59
Reservation Options:
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Also Known As:
Petit Palace Tres Cruces Centro Hotel Madrid
Hotel Style:
#91 Business Hotel in Madrid
#131 Family Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Petit Palace Tres Cruces Centro staff and other travellers.
13 questions
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Brighton and Hove, United Kingdom
2 months ago
Mound, Minnesota

See all questions (13)

Questions? Get answers from Petit Palace Tres Cruces Centro staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose another hotel”
 of 5 bubbles Mipanko63, 1 Nov 2016 | Read review
“Don't book a room with street view”
 of 5 bubbles SpainloverCheltenham, 3 Oct 2016 | Read review
“Select a superior room overlooking the front of the building”
 of 5 bubbles scottk521, 25 Sep 2016 | Read review
“The smallest room is really small. But for just 1 night, it was enough for 2 of us.”
 of 5 bubbles dianneyang16, 20 Sep 2016 | Read review
“One thing I would say is request a room around the back there is a club down the road and it can get a little loud on a Friday night.”
 of 5 bubbles 18paigee, 13 Sep 2016 | Read review
5 of 5