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Occidental Madrid Este

Orbitz.comUS$ 171*
View Deal
#84 of 438 Hotels in Madrid
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 227*
US$ 171*
US$ 190*
US$ 227*
US$ 171*
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Occidental Madrid Este
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624 Reviews from our TripAdvisor Community

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Showing 126: English reviews
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Reviewed yesterday NEW

Nice modern hotel, half hour by metro/subway from downtown, only minus/stain being not having heat at the end of april/begining of may, with ouside night temperature below 10 Celsius, reason told by receptionist: a couple day ago it was 30 degrees (Celsius). OK, but now it’s pretty cold and I didn’t pay for a cold room unless it’s an icy...

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Helpful?
Thank LeroivD
Granada, Spain
Reviewed 3 weeks ago

very nice and big rooms, quite close to transport and many restaurant, kind and competent staff members. A very nice hotel where you can stay few days relaxing after long working days. Very clean with spacious king size bed, I feel the hotel deserve top grades.

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Helpful?
Thank Gian_Andrea71
Félix L, Director General at Occidental Madrid Este, responded to this review

Dear Gian_Andrea71, Thank you very much for sharing this great review of your recent stay at Occidental Madrid Este. Moreover, we thank you for your kind words towards our staff, we are glad to hear that they all contributed to your wellbeing whilst staying among us. We will certainly relay your praising comments to all of them. We look forward...

Cesson-Sevigne, France
Reviewed 3 weeks ago

Used for business only but service was OK, seems to be a good compromise for location and room was OK. Breakfast are quite "classical" and fittted to my expectations. Prices at least for the period used are well placed

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
Thank Fabrice G
Félix L, Deputy Manager at Occidental Madrid Este, responded to this review

Dear Fabrice, Thank you for your review regarding your last stay at Occidental Madrid Este. We appreciate your words regarding the service provided and the location. Our breakfast offers the classical continental buffet of high quality products. We are always happy to read new comments of improvement, so we can be better day after day. Once again, thank you for...

Reviewed 4 weeks ago via mobile

Stayed there for 4 days. Breakfast okay, far from center of Madrid but metro 10min walk. Easy to take metro to city center. Service good, clean and comfortable hotel. No problem check in and check out, good roomservice.

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Helpful?
Thank Josef N
Félix L, Deputy Manager at Occidental Madrid Este, responded to this review

Dear Josef, thank you for letting the hotel and the rest of future travelers know about your recent stay at Occidental Madrid Este. The hotel is located in a quiet neighborhood, far from the crowded main streets, but perfectly connected by public transport. We really appreciate your nice words regarding general service and cleanliness, as well departure, arrival and room...

Eindhoven, The Netherlands
Reviewed 14 February 2017 via mobile

Surprisingly the Barcelo changed name. But not really sure what that means. Anyway, still a comfortable modern place to stay, well priced. Very convenient as a business hotel. The only material difference seems to be that there are no more umbrellas to borrow.

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Helpful?
Thank Do v
Félix L, Deputy Manager at Occidental Madrid Este, responded to this review

Dear guest, Thank you for your review about your last stay among us. Let me inform you that Barceló Hotel Group has done a multi-brand strategy. From now on, Royal Hideaway will cluster our luxury hotels and resorts, Barceló Hotels & Resorts groups experience-hotel in exclusive destinations, while Allegro are easy and fun hotels. Lastly, Occidental Hotels & Resorts cluster...

Berlin, Germany
Reviewed 11 February 2017

Service was very good .5 Stars ***** Since the check in was a confusion with the room, the stay was very pleasant. The service in the hotel is very good. Will recommend the hotel gladly. Will continue their hotel to pretend.

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
Thank kunzd2017
Félix L, Deputy Manager at Occidental Madrid Este, responded to this review

Dear guest, I would like to thank you for your kind words about your last stay at Occidental Madrid Este Hotel. It is always a pleasure to read that your experience among us has been so pleasant. We really appreciate your top rating and your comments about our service. The staff tries its best to give a stunning service, and...

Reviewed 25 January 2017 via mobile

I stay here regularly for work. The location is far from the centre but otherwise the hotel is clean and smart. The pressure of the showers is excellent!!! There is a decent gym. The staff are also pleasant and professional. Good value for money.

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Helpful?
Thank Joanna H
Félix L, Director General at Occidental Madrid Este, responded to this review

Dear Joanna H, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. We are also very pleased to read your complete satisfaction with the comfort of the room, the gym and, of course, the staff. Their friendliness and helpfulness being our hotels’ main strength. Again we thank you...

Aalter, Belgium
Reviewed 21 January 2017

Glorious breakfast! 10 minutes walk to the metro, which brings you straight to the city center. It was freezing cold outside, but inside the hotel it was comfortably warm. Rooms are perfect. A bit signs of wear, but ultra clean. Very helpful and friendly staff.

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
Thank 736pieters
Félix L, Director General at Occidental Madrid Este, responded to this review

Good morning 736pieters, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. We are also grateful for your highlight on the efforts of our maids to keep our installations and accommodations spotless at all times in order to guarantee our high standards related to hygiene and cleanliness which...

Santo André, São Paulo, Brazil
Reviewed 5 December 2016

Good business localization, good food during working hours and nice options for service room as well. Breakfast was ok. The hotel, however, really needs to have their AC fixed. It was showing in my panel as 18 degrees (celsius), but it was much higher than that. My business colleague complained about the same thing. We had to open the window...

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
Thank Dani F
Félix L, Director General at Occidental Madrid Este, responded to this review

Good morning Dani F, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Barceló Torre Arias hotel and are delighted to read that we were able to match your expectations. We are very sorry to read the disturbances caused by the air conditionning unit in your room and...

Seoul, South Korea
Reviewed 5 December 2016

very good hotel every thing, nice crew & clean room & good food (black first) clean smoking around every thing good for me, so if i will go MADRID again, booking this hotel room cleanliness is vest in spain

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
Thank kwong341
Félix L, Director General at Occidental Madrid Este, responded to this review

Dear kwong341, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló Torre Arias hotel. We are delighted that you enjoyed your stay among us. We also appreciate your kind words for our staff and services. Once more we thank you for sharing your experience with us and look forward...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Occidental Madrid Este

Address: Calle Julian Camarillo 19-21, 28037 Madrid, Spain (Formerly Barcelo Torre Arias)
Region: Spain > Community of Madrid > Madrid > San Blas
Price Range: ₹ 2,474 - ₹ 11,425 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Occidental Madrid Este 4*
Number of rooms: 108
Reservation Options:
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Also Known As:
Barcelo Torre Arias Hotel Madrid
Barcelo Hotel Madrid
Barcelo Hotel Torre Arias
Hotel Style:
#63 Luxury Hotel in Madrid
#72 Family Hotel in Madrid
#79 Romantic Hotel in Madrid
#91 Business Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Occidental Madrid Este staff and other travellers.
8 questions
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Questions? Get answers from Occidental Madrid Este staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Although there is a good Restaurant in the Hotel, There are good places close by to eat including a local mico brewery a few meters away.”
  • Wifi from the rooms
  • Neat and tidy with an easy chair and place to work
Bluesmanphoto, 15 Aug 2016 | Read review
“Rooms closer to the front are sunnier.”
Nico_Mc2013, 31 Jul 2015 | Read review
“ask for a room on the top floors, with a view and possibly the corner one,,,”
badScorpio69, 12 Nov 2014 | Read review
“A low floor in case you have to walk up the stairs if there's a large group cramming the elevators.”
ChinadollRVC, 3 Oct 2014 | Read review
“Esentially for business trips in the area.”
Anabase61, 23 May 2014 | Read review
5 of 5
Orbitz.com
US$ 171* /night
View Deal
Barcelo.comUS$ 190
TravelocityUS$ 171
HotelQuicklyUS$ 227
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*Disclaimer
Prices are for 1 room, 2 adults
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