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Hostal El Pilar

Traveller (47)
Room & Suite (51)
  • Excellent25%
  • Very good53%
  • Average14%
  • Poor5%
  • Terrible3%
Travellers talk about
Free Wifi
Air Conditioning
Non-Smoking Rooms
Laundry Service
Family Rooms
Rooftop Bar
2 Star Hotel
All hotel details
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1 Apr2 Apr
1 room, 2 adults, 0 children
Standard Room
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Reviews (188)
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All reviewscentral locationmetro stationbeds were comfortablegreat locationfree wifiside streetstayed here for nightscarretastveuroreceptionfloorsoapnoiseairportcallepuerto
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1 - 5 of 53 reviews
Reviewed 4 weeks ago via mobile

I stayed for 6 nights in the friendly, family run Hostal El Pillar on Carretas just a few metres from Puerta del Sol. I really enjoyed my stay and found the staff realky helpful and friendly. It was excelkent value too given how central it...More

Thank Bozeman-Dublin
Reviewed 21 January 2018

The hostel is just meters away from the centre of Madrid - Puerta del Sol. Hostel is located on the second floor of the building. Staff were very helpful and friendly. The room we stayed in looked out onto the street Calle Carretas below -...More

Thank ShaunaWalsh93
Response from HostalElPilar, Propietario at Hostal El PilarResponded 23 January 2018

Hello. Thanks for posting your rating. Your opinion is very important to us

Reviewed 31 December 2017

The pictures on the site seem highly misleading. We stayed in room 316 which was a small, old dilapidated room. The location of the hotel is great (which is the only reason I don't rate it 1 star). It is just a couple of minutes...More

Thank Varun M
Response from HostalElPilar, Director de Relaciones con Clientes at Hostal El PilarResponded 4 January 2018

Dear Varum, We would have liked you to transmit your discontent during your stay to assess the possibility of staying in another room and to solve the problem immediately, as we are used to. It is impossible for us to know the state of dissatisfaction...More

Reviewed 21 December 2017

Located just of Puerto del Sol (from the airport it's a 30 min train journey to Sol and costs just 2,60 euro single ticket per adult) Hostal Pilar is in the perfect position for exploring all of Madrid. The property is in a building which...More

1  Thank Aliflower
Response from HostalElPilar, Director de Relaciones con Clientes at Hostal El PilarResponded 4 January 2018

Thank you very much Aliflower for your excellent comment. We are glad to know that we have met your expectations and we will certainly welcome you with open arms. Thank you for your trust and we hope to see you again soon. Receive a warm...More

Reviewed 29 October 2017 via mobile

- It’s recommended to stay on Hostal El Pilar which is very clean, great location walk distance from most of the attractions (20-30) min walk. - if you have a car there’s parking at the end of the street up, unfortunately in the weekend maybe...More

Thank Osama A
Management response:Responded 7 November 2017

Dear Guest, We acknowledge that we chose to stay in Madrid and your opinion so positive, we are glad that your stay has been nice to us and we hope we choose again if they return to Madrid. Thank you Yours sincerely.

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Top amenities
Free High Speed Internet (WiFi)
Hotel Amenities
Laundry Service
Room amenities
Air Conditioning
Price range
US$ 52 - US$ 173 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Price range
US$ 52 - US$ 173 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (47)
Room & Suite (51)
Expansive plazas, local and foreign crowds, street
performers, colorful lights, window shopping,
restaurant signs promising the best paella, ham, and
churros con chocolate- this is downtown Madrid, a
collection of plazas interconnected by a network of
side streets. Some of these side streets are wide
pedestrian shopping routes, and some are hidden, so
it's possible to duck in and out of the bustle as
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Room Tips
"Room 201 looks out onto Calle Carretas but is immediately beside reception which was slightly noisy at times."
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"Rooms at the back are quieter but appear to be smaller"
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"Ask for a quiet room if important"
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"Ask for street view. Better windows in these."
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