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Hotel Puerta America

2,827 reviews
#120 of 442 Hotels in Madrid
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Traveller (2018)
Room & Suite (924)
Dining (115)
Overview
  • Excellent49%
  • Very good34%
  • Average11%
  • Poor4%
  • Terrible2%
Travellers talk about
“silken puerta”(33 reviews)
“round bed”(23 reviews)
“zaha hadid”(22 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
5.0 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,827)Write a Review
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421
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127
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23
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All reviewssilken puertaround bedzaha hadidspace ageron aradinteresting hotelfamous architectsdesigned differentlyjean nouvelwooden bathtop floordesigner hotelcity centresteam roomgreat designroom servicestar hotel
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1 - 5 of 1,016 reviews
Reviewed 1 week ago via mobile

Hotel rooms are perfect, staff is also very smiling face and helpful. Free shuttle from airport to hotel and hotel to city center. Rooms are clean and view is perfect. We will come to Madrid next time and come this hotel again.

Thank BurakHSoylemez
Reviewed 2 weeks ago

We stayed there a while ago. But our stay was so there was so distinctive that it got etched in my memory.From the outside the hotel looks like a colorful building but once you step in your world view changes - literally. Each floor was...More

Thank Sceinceman
Reviewed 2 weeks ago

The hotel is a modern and elegant hotel with different thematic floors. I have stayed on the “white floor”, and I can say I felt like staring in the Passengers. Breakfast is good enough and service is ok. Metro station is also very near which...More

Thank vassmich
Reviewed 2 weeks ago

The interior architecture of the hotel is great! Amazing futuristic design on each floor. It is near metro station. We didn' have dinner or other services. But if you are an architecture lover, it is a nice experisnce to see projects of Zaha Hadid, Norman...More

Thank Y6902JY_
Reviewed 21 December 2017 via mobile

We stayed at first floor. Great interior, but seems there's a problem with elevator, takes time before it arrives and the we asked the staff if there's stairs, and they said nothing, so have to wait.. Receptionist were nice and so the other staff.More

Thank Jessica P
Response from Vanessa A, other at Hotel Puerta AmericaResponded 4 weeks ago

Dear Jessica, Thank you for taking the time to share your comments with us and we are glad to know you enjoyed your stay wiyh us. I would like to apologize about the inconveniences of the elevator with high occupancy. We have emergency stairs but...More

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123456204
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$ 103 - US$ 269 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#49 Business Hotel in Madrid
#76 Romantic Hotel in Madrid
#85 Luxury Hotel in Madrid
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$ 103 - US$ 269 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#49 Business Hotel in Madrid
#76 Romantic Hotel in Madrid
#85 Luxury Hotel in Madrid
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (2018)
Room & Suite (924)
Dining (115)
Pool & Beach (8)
Family and Play Areas (4)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Amanda A
13 February 2018|
AnswerShow all 2 answers
Response from Vanessa A | Property representative |
Dear Amanda, You are right, we are not longer part of any group. Please accept our apologies for the issue about the mail data, we are doing our best to solve it. You can contact us directly by telephone 0034 91 744 54 00... More
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Amanda A
12 February 2018|
AnswerShow all 4 answers
Response from BurakHSoylemez | Reviewed this property |
Good morning Amanda; please note their phone number is; +34 917 445 400 have a great holiday and have fun best regards, Burak
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Room Tips
"There is so much variety in the design of each floor. It is worth taking the time to select the floor you..."
Read review
"Pre Book the Zaha Hadid Room way in advance....."
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"Each floor has different room concept; select one which suits your taste."
Read review
"follow your instincts!"
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