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Lusso Infantas

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Traveller (136)
Room & Suite (151)
Dining (51)
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Overview
  • Excellent41%
  • Very good46%
  • Average10%
  • Poor2%
  • Terrible1%
Travellers talk about
“ex libris”(6 reviews)
“great location”(98 reviews)
“juan carlos”(7 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
4 Star Hotel
All hotel details
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Reviews (1,077)
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5
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205
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5
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All reviewsex librisgreat locationjuan carlosairport bushuge bathroomplaza cibeleswithin walking distancequiet streetnice hotelminute walkstar hotelhotel gueststwo blocksfour starhotel is locatedstayed here for nightsvisiting madrid
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391 - 395 of 491 reviews
Reviewed 20 May 2011

I stayed here for 3 nights with 4 other friends. We had 2 rooms reserved, one double and one triple. The rooms were slightly cramped but more than adequate. The triple room had king size bed and sleeper couch. The beds were comfortable. The rooms...More

1  Thank Wahoowa97
Response from hotelinfantas, Director de Recepción at Lusso InfantasResponded 24 May 2011

Thanks for your nice remark about the hotel. As you say, the hotel is located in a strategic place to visit all the main places of the city. It is true that at certain times of the weekend the street is full of people who...More

Reviewed 17 May 2011

Wow! What a stroke of luck booking this hotel. Excellent quiet position very close to the excellent Metro service.(Banca d'espana stop) The reception staff were all very friendly and helpful and went out of their way to get a football ticket for my husband. Restaurant...More

2  Thank Saintssupp0rter
Response from hotelinfantas, Director de Recepción at Lusso InfantasResponded 24 May 2011

We are happy that your visit to our city has been memorable. The staff of our hotel works always to make your stay in our hotel as successful as possible. We are always making changes in our buffet to improve the quality of the products...More

Reviewed 13 May 2011

I stayed for 5 days and was extremely happy. Location is walking distance to most tourist areas, staff was very helpful and pleasant and informed, the rooms were spacious and comfortable. Plumbing is modern, beds are comfy, and they think of all the little things....More

Thank JudyG057
Response from hotelinfantas, Director de Recepción at Lusso InfantasResponded 24 May 2011

Dear Guest, We would like to thank you very much for your wonderful comment. It is agreeable that our guests have opinions like yours about the location, the cleaning, etc. Our major efforts are intended to cover all your needs, even the smallest details. Best...More

Reviewed 12 May 2011

Im compelled to write this for the sake of improvement. Like many other reviews, the hotel did not live up to expectations. -a simple request was not met even bookings were done 6 six weeks prior to arrival -receptionist staff was not accomodating -luggage cart...More

1  Thank tffin
Response from hotelinfantas, Manager at Lusso InfantasResponded 17 May 2011

Dear customer, First of all I would like to apologize for the inconvenience we have caused. As I told you we had a failure on assignments and yes, we were wrong that´s why I apologized. We are human and have mistakes. All workers have the...More

Reviewed 12 May 2011

We had a very pleasant stay. The hotel ist situatid in the Center of Madrid - so you can reach a lot of places by feet. The atmosphere , the quality of the service and rooms , as well as the the breakfast is excellent.More

Thank ulivdd
Response from hotelinfantas, Director de Recepción at Lusso InfantasResponded 24 May 2011

Dear customer, We are glad to know that your stay in our hotel was nice. To visit Madrid our location is perfect to walk everywhere, and also, and if you prefer we are only 100 meters from the Madrid Tourist Bus stop. We hope to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$ 78 - US$ 197 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#43 Business Hotel in Madrid
#75 Romantic Hotel in Madrid
#78 Luxury Hotel in Madrid
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$ 78 - US$ 197 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#43 Business Hotel in Madrid
#75 Romantic Hotel in Madrid
#78 Luxury Hotel in Madrid
Room types
Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveller (136)
Room & Suite (151)
Dining (51)
Amenities (15)
Nearby
Chueca
Chueca is the hip, gay neighbourhood of Madrid where
many of the streets are narrow and intimate, but where
the hustle and bustle and the eclectic storefronts and
people give it a distinctly urban feel. The main
thoroughfare is Calle Hortaleza and the main square is
Plaza Chueca, completely filled with terraza tables
serving copas (mixed drinks) during summer. A mixture
of trendy and grungy, some of the adult businesses
...More
Questions & Answers
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Susan F
10 September 2017|
AnswerShow all 5 answers
Response from hotelinfantas | Property representative |
The hop on hop off bus is very close to the hotel so just ask us when you are here and we will give you a map and show you how to get to the bus and how it works ok Best regards
0
Votes
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l0usevilla
3 June 2017|
AnswerShow all 3 answers
Response from Sumet1 | Reviewed this property |
Hi. We didn't go to the airport from the hotel, as we went on to Seville by train. We did get the express bus, though, on the way there and you can get it at Cibeles on the way back. Costs 5 Euros.
0
Votes
l0usevilla
3 June 2017|
AnswerShow all 5 answers
Response from Malcolm A | Reviewed this property |
Its very easy, taxi or bus but I tend to use the Metro for 5 Euros, takes 30 minutes, two changes but very simple and the stations are well signposted. pull down the metro app and plan the trip from aeroporto to Banque de... More
1
Vote
Room Tips
"Ask for a double bed, not two singles joined together (I once fell thrugh the cracks in Germany and was..."
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"Regular, clean. Very clean!"
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"bright, clean room"
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"currently street work in front of hotel........"
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