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Petit Palace Triball

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#79 of 446 Hotels in Madrid
Certificate of Excellence
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591 Reviews from our TripAdvisor Community

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Showing 133: English reviews
Istanbul, Turkey
Reviewed 2 weeks ago

The hotel is in a very convenient location.It is clean with good breakfast and comfortable room.The staff was helpful. Especially the receptionist Rebecca, with her warmest smile brightened our days.She was always more than helpful and made our stay a wonderful experience.

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Helpful?
1Thank Atillacanik
Leticia G, Front Office Manager at Petit Palace Triball, responded to this review

Dear Atillacanik, Thank you for choosing Petit Palace during your stay in Madrid and for sharing your experiences with us. For the hotel, bringing up a wonderful service is our most important issue and we are very glad that our staff and Rebecca gave you a wonderful service, making your stay more than a experience. We will try to continue...

San Francisco, California
Reviewed 2 weeks ago

It was a pretty good chain 3* hotel. Positives: - location: central Mardid, next to subway station, in a hip neighborhood - comfortable bed - huge tv - lots of power outlets - good breakfast Negatives: - breakfast was too expensive - room was very small - frosted glass door to the bathroom didn't provide much privacy - hallways and...

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Helpful?
Thank eugene_o
Leticia G, Front Office Manager at Petit Palace Triball, responded to this review

Dear Eugene, Thank you for choosing our hotel during your stay in Madrid and for sharing your experience with us. We changed our televisions two months ago and they are all of them new with a lot of cannel options, we are very glad that you appreciated it and the power outlets. The same for our renovated mattresses which bring...

Reviewed 3 weeks ago

Very modern, with the latest in furnishings and a recently renovated bathroom. The location is a major selling point. You are literally around the corner from a main shopping street, a stone's throw from the metro and easy walking distance from key sights. I have to recommend the service. I arrived at the hotel well before any reasonable Check-In time...

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Helpful?
Thank Dmitry G
Leticia G, Front Office Manager at Petit Palace Triball, responded to this review

Dear Dmitry, Thank you very much for having stayed at Petit Palace Triball and for leaving this detailed review. We usually understand that a lot of people is leaving very early from home, or are coming from their Works adn are very tired. The problem of the early check in is that sometimes the guest´s before are not leaving until...

Reviewed 4 weeks ago

We had the best experience at Petit Palace Triball Hotel! We arrived, 2 adults and 3 small kids - jet lagged and extremely tired, directly from the airport at 10 am, i.e. several hours before check in time. At the reception we were met with the outmost kindness and understanding, it was no problem for us to leave our luggage...

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Helpful?
1Thank Hanna S
Leticia G, Front Office Manager at Petit Palace Triball, responded to this review

Dear Hanna, First of all, thank you for leaving this incredible review about Petit Palace Triball. We always try to give our guest a wonderful experience and we understand when you arrive very early and tired. If we have rooms available we allow you to go inside and if not, we try to prepare the first room for you. We...

Bucharest, Romania
Reviewed 4 weeks ago

located in the middle of the city Madrid close to the shops and restaurants Petite palace Triball is an old architectural building bat also very well groomed. The room was very tidy and services good (the breakfast was various). The receptionist personnel were very helpful. And the hotel offers many facilities (free bicycle, transfer from airport with exclusivist cars and...

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Helpful?
Thank georgebuiculescu
Leticia G, Front Office Manager at Petit Palace Triball, responded to this review

Dear George, Thank you for staying at Petit Palace Triball and for leaving this commentaries about the hotel. We always try to offer all the things that helps our guests such as maps, touristic information, transfers to the aiport, mobile internet, bikes to make you have an unforgeattable experience in Madrid. We hope you have the chance to come back...

Cambridge, Massachusetts
Reviewed 22 October 2016

Our group of four stayed 1 night in this hotel. Our room had 1 king-sized bed and 1 bunk bed (I don't think there are rooms for 4 people with 2 double or queen beds). Pros: 1) Located in the heart of Madrid 2) The sheets were clean and the bed was comfortable 3) The front desk was friendly and...

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Helpful?
1Thank monkeybiz7
Leticia G, Director de Recepción at Petit Palace Triball, responded to this review

Dear guest, Thank you for having stayed with us at Petit Palace Triball and for leaving this detailed opinion about the hotel. On one hand, we are very glad that you could enjoy our wonderful views from some of our rooms, also our new mattresses for an excelent comfort and our incredible service from the front desk, who always try...

Brighton and Hove, United Kingdom
Reviewed 21 October 2016

Location could not be better. Staff very helpful and pleasant. Room was clean and a generous size but part of the hotel was very warm and had no apparent temp control so a little uncomfortable but otherwise great

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Helpful?
Thank W6152HHjasonk
Leticia G, Front Office Manager at Petit Palace Triball, responded to this review

Dear guest, Thank you for staying at Petit Palace Triball and for leaving your opinión about the hotel. We are very glad that you could enjoy our location, just in the center of the city. Unfortunately, this warm temperaturas last week ar not normal in this month and the machines were stopped because the option was the heating and it...

Reviewed 13 October 2016

Great location. Great breakfast Buffet. Pleasant hotel staff. They offer a hotspot called Mi-Fi for €5/day. Very convenient to use when walking around Madrid. Steps away from restaurants and shopping. Modern room with small balcony and spacious bathroom on the 4th floor.

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Helpful?
Thank Melanie G
Carolina C, General Manager at Petit Palace Triball, responded to this review

Dear Melanie G, Thank you very much for your comments and for spend some minutes of your time in rating us. We are really happy to read that you had a nice stay with us. We work daily really hard to achieve the excellence. We hope to see you in a near future, It would be a pleasure to assist...

Moscow
Reviewed 13 October 2016

We had previously stayed at trhe Petit Palace on Calle Serano and I thought I had booked us in there again but turned out to be Triball on (or just off) Gran Via. The hotel is in what appears to be the Madrid equivalent of Soho or China Town or both. The Gran Via is a major shopping street but...

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Helpful?
Thank ABroach
Carolina C, General Manager at Petit Palace Triball, responded to this review

Dear ABroach, We are pleased that you enjoyed your stay at the Hotel Petit Palace Triball and highlight the positively breakfast and Staff. We apologize for the inconvenience with Wifi. Your opinion helps us to improve our service, Petit Palace Hotels work every day for it. We are waiting to receive you soon in our hotels. Best regards Carolina Cervera...

Florence, Italy
Reviewed 10 October 2016 via mobile

Great location in the city. Could walk to most of the key places and when needed a rest metro was just nearby as well. Staff were so friendly and helpful with lots of assistance on the language, places to visit and good local places to eat. Absolute gem!

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Helpful?
Thank Cathy B
Carolina C, General Manager at Petit Palace Triball, responded to this review

Dear Catthy B, We thank you for your fantastic review of your recent stay with us. It´s such a pleasure to lean that our staff contributed to making your stay that little bit more special and I will be sharing your kind words with the whole team! We will continue working to can offer our guest the best service! I...

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Staying in Malasana

Neighbourhood Profile
Malasana
Hip bars and galleries, independent theaters and music venues, young people with tattoos and funky hair, narrow winding streets — this is Malasaña. Near the center, Plaza Dos de Mayo is a gathering of friends outside bars, dog owners, artists under craft tents, and creative types with notebooks and sketchpads on the plaza’s benches. It may not be as neat and tidy as many other parts of the city, but this only adds to the Malasaña edge. Shops and bars here range from hippie-crunchy to upscale trendy, and on weekends, the streets are bustling around the clock as the nightlife progresses from dinner to bar to disco to late-night food. On the west side of the neighbourhood is the subdistrict called Conde Duque, named after a large pink fort in its center that has been converted into a cultural center for exhibitions and performances. Prettier yet just as edgy, this intimate corner of Malasaña is home to a young international community.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Petit Palace triball has been entirely renovated and transformed into a modern 3-star hotel, with the latest services and equipment and the most innovative technology making it one of the best hotels in the heart of Madrid. The hotel, which is both elegantly furnished and well equipped, offers all types of commodities and installations, like hydro-massage showers, free safety boxes, free Wi-fi Premium connection and Free use of Ipad (subject to availability). All rooms are stylish and comfortable, with the latest in advanced technologies. We will be more than happy to attend your special requests (bed type, room views, special bedding for pets...) The staff is friendly and helpful and will be more than happy to inform you on the best restaurants, shopping and places to visit. Amongst other free services, the hotel offers free WIFI connection throughout the building and free bicycles rent (subject to availability). A luminous meeting room with exterior views is available with free Internet connection (please contact the hotel for more details) and two free Internet points are to be found in the hall, making your stay in the Petit Place Triball ideal for business and vacation travellers. ... more   less 

Additional Information about Petit Palace Triball

Address: Calle Gonzalo Jimenez de Quesada 2 | esquina con C/ Gran Vía, 32, 28004 Madrid, Spain (Formerly Petit Palace Italia)
Region: Spain > Community of Madrid > Madrid > Malasana
Price Range: ₹ 5,702 - ₹ 13,848 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Petit Palace Triball 3*
Number of rooms: 61
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Also Known As:
Petit Palace Italia Madrid
Petit Palace Italia Hotel Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Petit Palace Triball staff and other travellers.
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Questions? Get answers from Petit Palace Triball staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room looked over the street on the other side of which is a massive building site. There was no problem with noise though.”
 of 5 bubbles ABroach, 13 Oct 2016 | Read review
“I guess the higher up, there are 5 floors, the quieter it would be but we didn't notice any noise.”
 of 5 bubbles 5188amanda, 23 Sep 2016 | Read review
“Choose a room facing the Gran Via..its stunning and not loud at all.”
 of 5 bubbles rotemzemach, 12 Sep 2016 | Read review
“Rooms which are parallel to the Gran Via are very quiet”
 of 5 bubbles idogreen1, 10 Sep 2016 | Read review
“Our room was overlooking the main street ( Gran Via) but the noise level was totally acceptable - at night, hardly noticable.”
 of 5 bubbles L8992ZHtomc, 4 Jun 2016 | Read review
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