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Hotel Palacio Del Retiro, Autograph Collection

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Alfonso XII Street, 14, 28014 Madrid Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$ 338
US$ 329
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Free cancellation until 09/11/21
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US$ 338
US$ 329
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Free cancellation until 10/11/21
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (253)
Room & Suite (125)
Dining (17)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Palacio Del Retiro, Autograph Collection
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#93 of 477 hotels in Madrid
Location
Cleanliness
Service
Value
Travellers' Choice
Palatial home built in the beginning of the 20th century converted into a discreet 50 room luxury hotel. Unique building protected by National Heritage status where you can enjoy the pleasure of resting in one of the historic buildings of the centre of the city, located in front of the famous Retiro Park and close to the Paseo de Recoletos. It occupies the centre of the magical Art Triangle, Prado Museum, the Thyssen-Bornemisza Collection and Reina Sofia National Art Museum. Ideally located in the centre of the cultural, financial and business area. A full service business centre, counting with 5 meeting rooms of different sizes equipped with internet WIFI system makes of the AC Hotel Palacio del Retiro, Autograph Collection the ideal venue for holding meetings, conferences and celebrations.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Taxi service
Business Centre with Internet Access
Conference facilities
Paid private parking nearby
Wifi
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Snack bar
Banquet room
Meeting rooms
Spa
Massage
Steam room
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shops
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Soundproof rooms
Air conditioning
Desk
Fireplace
Minibar
Flatscreen TV
Hair dryer
Housekeeping
Room service
Safe
VIP room facilities
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Room types
Bridal suite
Non-smoking rooms
Suites
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Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Historic Hotel
Languages Spoken
English, French, Spanish
Hotel links
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649Reviews23Q+A85Room tips
Traveller rating
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Popular mentions
Richard D wrote a review May 2021
Hastings, New Zealand13 contributions23 helpful votes
Just finished a three night stay. Very boutique. Great service. Marta at the front desk was particularly helpful. I had a PCR and I couldn’t decipher how to get the result online. She helped me solve in a flash. The others on the front desk were likewise pleasant and helpful as was Alvaro in the breakfast room / bar. Great location opposite the park and great restaurants within a 10-15 minute easy walk. Highly recommend.
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Date of stay: May 2021
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Cacsanova wrote a review Mar 2020
Valencian Country, Spain12 contributions18 helpful votes
Unacceptable and disappointing the attitude of some staff members, with macho attitudes, superb and very rude. After sending an email to the principal I have not received any explanation or apology. IT IS NOT A 5 STAR HOTEL !!!!
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Date of stay: February 2020Trip type: Travelled as a couple
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Response from Directorpr, Guest Relations Manager at Hotel Palacio Del Retiro, Autograph Collection
Responded 2 Mar 2020
Dear Mr. Cacsanova, Thank you for your coments. Best regards, Hotel Palacio del Retiro
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Kla K wrote a review Feb 2020
Bangkok, Thailand54 contributions66 helpful votes
The room itself is very modern design, what makes this place unique is the same as other Autograph Collection is their interesting antiques and collections throughout the hotels. Service from doorman to front desk are fast and friendly. The location is OK as everything was 15 minutes walking distance, however the downside for this hotel can be two things 1.) Room sound proof actually quite bad, I can hear guest talking outside my room and 2.) As a Titanium member, I can only get a continental breakfast, hot dishes will be charge extra. With these in mind I can recommend either Westin where is only 10 minutes walking away, or Gran Via Autograph Collection for a much better value
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Date of stay: February 2020
Rooms
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Sleep Quality
2 Helpful votes
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Enrique C wrote a review Feb 2020
Pearl River, New York7 contributions7 helpful votes
Had a fantastic full week stay in February at the Palacio Del Retiro. Amazing location adjacent to the beautiful Parque Retiro. Near to museums, restaurants, bars, cafe's, shopping and metro. Beautiful neighborhood away from the central city congestion. Staff was amazing and took care of all of our needs. Very nice bar downstairs with good food, excellent breakfast and efficient staff. Very nice room in old historic building accentuated with gorgeous architecture and nice art pieces. Would stay again here anytime in a heartbeat!!
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Date of stay: February 2020
Value
Cleanliness
Service
Room Tip: Lower floors best and can use stairs instead of small elevator
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1 Helpful vote
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Lelyf52 wrote a review Feb 2020
Tiverton, United Kingdom10 contributions21 helpful votes
We stayed here for two nights on our way to Cuba. The hotel is well situated for easy reach of the main shops. A taxi from the airport is 30 euros and takes approx 20 mins. The staff are very welcoming and the room delightful. A very pleasant stay thankyou
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Date of stay: February 2020Trip type: Travelled as a couple
2 Helpful votes
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PRICE RANGE
US$257 - US$406 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ac palacio del retiro, autograph collection hotel madrid, ac hotels madrid, ac hotel madrid
LOCATION
SpainCommunity of MadridMadridPaseo del Prado / Retiro / Jerónimos
NUMBER OF ROOMS
50
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Frequently Asked Questions about Hotel Palacio Del Retiro, Autograph Collection
Which popular attractions are close to Hotel Palacio Del Retiro, Autograph Collection?
Nearby attractions include Monumento a Alfonso XII (0.2 km), Plaza de Cibeles (0.3 km), and Paseo del Prado (0.3 km).
What are some of the property amenities at Hotel Palacio Del Retiro, Autograph Collection?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Palacio Del Retiro, Autograph Collection?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Palacio Del Retiro, Autograph Collection?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at Hotel Palacio Del Retiro, Autograph Collection?
Yes, paid private parking nearby and valet parking are available to guests.
What are some restaurants close to Hotel Palacio Del Retiro, Autograph Collection?
Conveniently located restaurants include Adrede, Restaurante Las Carboneras de Lu, and Restaurante Alabaster.
Are there opportunities to exercise at Hotel Palacio Del Retiro, Autograph Collection?
Yes, guests have access to a fitness centre and a sauna during their stay.
Are any cleaning services offered at Hotel Palacio Del Retiro, Autograph Collection?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Palacio Del Retiro, Autograph Collection offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Palacio Del Retiro, Autograph Collection?
The staff speaks multiple languages, including English, Spanish, and French.