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AC Palacio Del Retiro, Autograph Collection

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#101 of 445 Hotels in Madrid
Certificate of Excellence
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1 room 2 adults 0 children
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AC Palacio Del Retiro, Autograph Collection
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502 Reviews from our TripAdvisor Community

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Showing 424: English reviews
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Reviewed 3 days ago NEW

Traveled with my wife for our 15th wedding anniversary trip to Madrid & Barcelona. Stayed at this property for the first leg of our trip in Madrid. The hotel was great and was very quiet and the location was excellent. The staff of the hotel always greeted you with a smile and the service was wonderful. We were upgraded to...

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Thank Matt A
San Clemente, California
Reviewed 1 week ago NEW

This is a great find in the Marriott family of hotels. We have stayed in The Autograph Collection before and been impressed. This is a very well run high end boutique hotel in a former palace. Our room was spacious , well appointed and an upgrade due to our Marriott status. Suggest you shop their website and get the breakfast...

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Thank travelalotml
Oakland, California
Reviewed 2 weeks ago

We stayed for 5 nights Nov 2016. The hotel is in a wonderful location, across from Parque del Retiro around the corner of Puerta de Alcala. It is a luxurious boutique hotel, a vibe which is what most of the Autograph Collection properties under the Marriott umbrella is going for. We booked a deluxe room, with a view on one...

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Thank periwinkle2lips
Boston, Massachusetts
Reviewed 3 weeks ago via mobile

This was my least favorite Marriott AC hotel I've ever stayed in. The customer service is non existent. The food is tasteless. As Platinum Marriott members our assigned room was small and a poor location. This has never happened. The room was dark and across from house keeping. If you plan to come to Madrid, don't stay here.

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2Thank Sherri S
Directorpr, Guest Relations Manager at AC Palacio Del Retiro, Autograph Collection, responded to this review

Dear Sherri S, Thank you for taking the time to share your recent experience at the AC Palacio Del Retiro, Autograph Collection with us. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. I would like to take...

Lakeville, Minnesota
Reviewed 4 weeks ago

This room was BEAUTIFUL !!!!! The ceiling was tall, windows were tall. 2 small balconies. View of Retiro Park. Even the bathroom had a window with a view. Lot's of closet space for our stuff. Small refrigerator. There were snacks and drinks in the room (for a fee). I could of moved in, really. The hotel itself was really beautiful....

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1Thank Stephanie011
Reviewed 16 March 2017 via mobile

Great location. This boutique-y hotel is directly across from Retiro Park, and within easy walking distance of all of Madrid's best art museums. Plus one can walk (or short cab) to pretty much everywhere else as well. Staff is friendly. Room was spacious (we did have a jr suite) and clean. I say boutiquey in the sense that there's not...

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Thank rickandchristine
Reviewed 20 February 2017 via mobile

I wasn't sure what to expect as I normally stay at the Ritz or Four Seasons hotels but find the staff at this hotel to be LOVELY and very, very helpful! The hotel has 6 floors plus a spa & fitness center. 50-ish rooms so each floor has about 8 rooms and is very quiet! I got a standard room...

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Thank TheFordFamily
Chicago, Illinois
Reviewed 15 February 2017

Great location and staff at this small, former palace that is in a great location for exploring Madrid. The rooms are spacious and quiet while outside, the best parts of Madrid are at your fingertips.

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1Thank TroubadourBCN
Portland, Oregon
Reviewed 14 February 2017

We had a very nice stay at the AC Palacio del Retiro. Our room was quiet, spacious and had good storage for our luggage. Two sinks in the bathroom was a pleasant convenience for me and my wife. After we checked out and went to the train station, I discovered that my passport was missing. I contacted the Hotel and...

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Thank Menschman_J
Fort Lauderdale, Florida
Reviewed 13 February 2017

I've traveled here twice and loved it both times. The rooms have great character - some are small and some are large (small but functional bathrooms) but the service really sets it apart. We requested tickets to see Real Madrid and the team at the front desk did everything to make it happen (and it didn't cost us an arm...

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1Thank stephsamps

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Staying in Paseo del Prado

Neighbourhood Profile
Paseo del Prado
The area around the elegant Paseo del Prado boulevard is much-visited by both locals and tourists. The world-famous Prado, the Reina Sofia, and the Thyssen-Bornemisza museums form a triangle of art and culture that spans this grand and beautiful avenue. On weekdays, the Prado Museum opens its doors for free after-work hours, drawing a diverse and excited queue of art lovers that wraps around the block. Palacio de Cibeles and Círculo de Bellas Artes cultural centers are other artsy hangouts to check out, with rooftop bars that provide impressive views of the city. While the Paseo del Prado and its roundabouts form a busy throughway in Madrid, a broad green pedestrian park in the middle is a calm and gorgeous place for a relaxing stroll. Just east of the museums, the Retiro Park is always a confluence of activity as families and friends of all ages take to the pretty paths and lawns to stretch their legs or to have a picnic.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Palatial home built in the beginning of the 20th century converted into a discreet 50 room luxury hotel. Unique building protected by National Heritage status where you can enjoy the pleasure of resting in one of the historic buildings of the centre of the city, located in front of the famous Retiro Park and close to the Paseo de Recoletos. It occupies the centre of the magical Art Triangle, Prado Museum, the Thyssen-Bornemisza Collection and Reina Sofia National Art Museum. Ideally located in the centre of the cultural, financial and business area. A full service business centre, counting with 5 meeting rooms of different sizes equipped with internet WIFI system makes of the AC Hotel Palacio del Retiro, Autograph Collection the ideal venue for holding meetings, conferences and celebrations. ... more   less 

Additional Information about AC Palacio Del Retiro, Autograph Collection

Address: Calle Alfonso XII 14, 28014 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Paseo del Prado
Price Range: ₹ 15,788 - ₹ 34,283 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — AC Palacio Del Retiro, Autograph Collection 5*
Number of rooms: 50
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Also Known As:
Ac Palacio Del Retiro, Autograph Collection Hotel Madrid
Ac Hotels Madrid
Ac Hotel Madrid
Hotel Style:
#7 Spa Hotel in Madrid
#44 Family Hotel in Madrid
#74 Luxury Hotel in Madrid
#80 Romantic Hotel in Madrid
#96 Business Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from AC Palacio Del Retiro, Autograph Collection staff and other travellers.
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Questions? Get answers from AC Palacio Del Retiro, Autograph Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Park view rooms are excellent with views of Retiro park.”
mattaP3477BI, 25 Apr 2017 | Read review
“Shop their website, even after you book, look for breakfast included rates.”
travelalotml, 21 Apr 2017 | Read review
“Talk to the front desk about your need , they will accommodate you .”
AiPhuongDiane, 19 Jan 2017 | Read review
“My room has a view on the park across the street... beautiful view”
W5896QVjeffl, 19 Jan 2017 | Read review
“I saw two rooms and both looked great”
MaggieD405, 18 Jan 2017 | Read review
5 of 5