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Novotel Madrid Center

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Calle o'Donnell 53, 28009 Madrid Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (1031)
Room & Suite (343)
Dining (111)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 13/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Novotel Madrid Center
Updated 13/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#134 of 477 hotels in Madrid
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders GreenPartner

Welcome to Novotel Madrid Center, your Madrid “home away from home.” Novotel Madrid Center aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year.

Given the close proximity of popular landmarks, such as Gran Via (1.9 mi) and Plaza Mayor (1.9 mi), guests of Novotel Madrid Center can easily experience some of Madrid's most well known attractions.

You’ll enjoy relaxing rooms that offer a flat screen TV, a minibar, and air conditioning, and you can stay connected during your stay as Novotel Madrid Center offers guests free wifi.

The hotel features room service and a concierge. Plus, Novotel Madrid Center offers a pool and breakfast, providing a pleasant respite from your busy day. For guests with a vehicle, parking is available.

Travellers looking to enjoy some filet mignon can head to Restaurant Botin, Taberna el Sur, or Restaurante La Tragantúa. Otherwise, you may want to check out a seafood restaurant such as La Barraca, Marisqueria Ribeira do Mino, or O grelo.

Madrid is also known for some great gardens, including Retiro Park, Parque de El Capricho, and Royal Botanic Garden, which are not too far from Novotel Madrid Center.

Novotel Madrid Center puts the best of Madrid at your fingertips, making your stay both relaxing and enjoyable.

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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Indoor play area for children
Taxi service
Business Centre with Internet Access
Conference facilities
Baggage storage
Car park
Wifi
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Vending machine
Banquet room
Meeting rooms
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Mid-range
Languages Spoken
English, French, Spanish
2417Reviews104Q+A80Room tips
Traveller rating
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Popular mentions
domerol wrote a review Feb 2021
Paris, France300 contributions308 helpful votes
Located at a 10-minute-drive from the airport and next to two of the most useful metro lines (red and light green) to visit the entire town, it deserves at least 3 stars for its place. The next two stars come from the top-tier breakfast, the super-friendly and professional staff and clean comfortable rooms. A good place for a long-weekend trip in Madrid
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Date of stay: March 2020
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Philip Perre wrote a review Jun 2020
London, United Kingdom25 contributions19 helpful votes
+1
What more can I say about this hotel. Fantastic room with a huge private balcony, super clean room, big shower and toilet area with a nice room design. Great staff, good room service with various options to order. Great balcony views of the city with so many hotel additions. Massive lounge area, great internet, great staff, good sports bar and located in a good location. Hotel is like a 15 minute walk to the largest and most beautiful park in Madrid. Pros: great staff, good location (with lots of shops-restaurants etc), good room service quality, good breakfast variety, good hotel gym, great hotel amenities, clean rooms, great rooftop pool area, great hotel design. Cons: not the cheapest hotel, sports bar is somewhat expensive, breakfast area is always packed and have to wait to be sited. But all in all very little cons. This hotel was fantastic, and would 100% star here again during my next visit to Madrid. This definitely a 4 and half star hotel. And was so glad it they had a gym too, even though it was on the small size. Il take a small gym over two cardio machines like other hotels any day.
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Date of stay: January 2020Trip type: Travelled solo
2 Helpful votes
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TravelingAnnK wrote a review Mar 2020
Fillmore, California247 contributions96 helpful votes
The room was a good size for one. Nice large bathroom with modern walk in Shower. The breakfast buffet had many options and was very good. The location was great I could walk to restaurants and shops, it was very centrally located.
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Date of stay: March 2020
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2 Helpful votes
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GCSMaryland wrote a review Mar 2020
Maryland174 contributions134 helpful votes
An entrance off the main street makes this hotel very peaceful from the outset. Lovely garden area is very secure from busy traffic street and very quiet. Entering the main massive Lobby, you notice how nice and relaxing it appears. Check-in was easy and staff very efficient and friendly. The room is nice in size was spotless. More than enough room with en suite bath with all the little amenities, again spotless with huge shower. Breakfast room extremely large and stations spread out for easy access to everything. Nothing missing here, many juices, cereals, breads, rolls, sweet rolls, several hot dishes also. Everything very satisfying. I was there during the early days of the coronavirus crises. Within a few days, the numbers of infected people increased greatly. Our tour company cut our tour short and each of us needed to exit Madrid asap. I, myself, was the last in the group to get an airline ticket home due to a major problem on Friday. I was travelling alone with my group and am a 77 yr. old senior lady who begin to experience emotional meltdown. Not being able to sleep left my room at 5:30 a.m. to return to lobby to see if their computer would yield my return ticket without the problem I was experiencing just hours before. A "Night in Shining Armor", Carlos saw I was in distress and offered to help me with their computer to try and secure a new air ticket to exit Spain next day before the U.S. mandatory shutdown on Monday at midnight. This man went above and beyond his job to help me. Need I say that he was so kind and tried his best to get my problem resolved. This hotel is blessed to have a wonderful employee such as Carlos to be of assistance to a guest who needed help. In times of distress, how wonderful for humankind to help each other. Carlos is a "keeper" for this Novotel hotel and I will always remember this hotel and would return in the future absolutely.
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Date of stay: March 2020
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2 Helpful votes
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Craig R wrote a review Mar 2020
164 contributions78 helpful votes
+1
Just visited this weekend gone 7th till 9th March there was myself and my 13yr old son and my friend and his son we were here in madrid for a football inspired weekend with our boys so after doing some research I decided on booking the novatel madrid centre and what a choice it was I'm am so so happy with this hotel,tucked away neatly off the main road you arrive and walk in and it's beautiful the reception was big ultra modern and inviting the reception staff were very helpful and efficient the bar area/restaurant was big open space nice comfy chairs with a huge tv to watch the bar staff were very nice cheerful lot who served up some cracking drinks and snacks. The restaurant in the morning for breakfast was big very warm with a grand selection of sweet to savoury breakfast treats the staff again nice happy people. The hotel is spotlessly clean every last part of it and smells wonderfull. As we were 2 adults and two children we opted for the family room and upgraded to the family suite an was not DISSAPPOINTED we had a huge room 2 double beds 2 large screen tv's robes slippers wonderfully bathroom 2 windows which let in lots of light the beds were comfy free bottled water in the fridge a Nespresso machine and once again ultra modern and so clean it was a great choice to pick the family suite and we got it for a very good price booking directly through the hotel!!. I really would like to thank all the staff at the novatel madrid for making our stay so welcoming they really do go the extra mile for you for instance (we were taking our boys on the real madrid stadium tour and the receptionists knew there was on going work at the stadium to which I had no idea about so they phoned the stadium to make sure the tour was on as not for us to make a wasted journey) just little touches make a big difference. I am planning to return to madrid with my older son around the same time next year and will definitely be booking the novotel madrid centre excellent hotel.
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Date of stay: March 2020Trip type: Travelled with family
2 Helpful votes
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Response from Lucía Salcedo, Guest Services / Front Office at Novotel Madrid Center
Responded 11 Mar 2020
WOW!!! Fans N.1 Thanks a lot Craig for such a nice words. We are so happy after reading your review. It´s amazing to know that you enjoyed our hotel, our services, your room and felt like at home :) We will be so so so HAPPY to receive you again next year with your son. Thanks again for choosing us! Best wishes from Madrid, @NovotelMCenter
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PRICE RANGE
US$106 - US$202 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Hotel Convencion
LOCATION
SpainCommunity of MadridMadridSalamanca (District) / Goya / Barrio de Salamanca
NUMBER OF ROOMS
790
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Frequently Asked Questions about Novotel Madrid Center
Which popular attractions are close to Novotel Madrid Center?
Nearby attractions include Museo Casa de la Moneda (0.3 km), Palacio de los Deportes (0.2 km), and Wizink Center (0.2 km).
What are some of the property amenities at Novotel Madrid Center?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Novotel Madrid Center?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel Madrid Center?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Novotel Madrid Center?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Novotel Madrid Center?
Conveniently located restaurants include Empanadas Malvón Retiro, Sazon Arte, and Restaurante La Gaditana.
Are any cleaning services offered at Novotel Madrid Center?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel Madrid Center offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Novotel Madrid Center?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Novotel Madrid Center?
Many travellers enjoy visiting Royal Palace of Madrid (3.5 km), Plaza Mayor (3.0 km), and Museo Cerralbo (3.6 km).
Is Novotel Madrid Center accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.