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NH Collection Paseo del Prado

Booking.comUS$ 200*
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#47 of 445 Hotels in Madrid
Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$ 222*
US$ 200*
US$ 222*
US$ 200*
US$ 222*
US$ 200*
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NH Collection Paseo del Prado
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1,304 Reviews from our TripAdvisor Community

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Showing 604: English reviews
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Dubai, United Arab Emirates
Reviewed 4 days ago NEWvia mobile

Property is 3 star at most. No decor whatsoever in the rooms. Rooms are tiny and some very awkwardly shaped. Outdated furniture, including the carpet which was quite dirty. The cleanliness was not great for me, and both my husband and I still have itchy bodies since our stay there. Photos on web don't quite correlate either. Probably only recommend...

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Helpful?
Thank boshra t
Greensboro
Reviewed 1 week ago

This hotel has great rooms with nice bathroom with shower;great staff, and a great location! Restaurants are within walking distance. 25 minute walk from Mercado. Great bar and terrace. Staff is very helpful and many speak English. I would definitely stay here again!

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Helpful?
Thank Shelley S
Lilian F, Director de Relaciones con Clientes at NH Collection Paseo del Prado, responded to this review

Dear Shelley S. It is fantastic to hear that we will have the pleasure to welcome you again on your next visit to Madrid. Remember that it is your new home in town. We remain at your total disposal, Lilian Ferrer Guest Relations Manager

Manchester, United Kingdom
Reviewed 1 week ago via mobile

Stayed here for a week. All the other reviewers are right...very quiet considering the location, helpful staff, breakfast buffet excellent. Bar was a bit too quiet for us and we didn't eat in the restaurant at the front of the hotel so can't comment on that. Very reasonably priced for a 5 star.

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Helpful?
Thank paulac32
Lilian F, Director de Relaciones con Clientes at NH Collection Paseo del Prado, responded to this review

Dear Paula, We are all very pleased to hear such kind comment. We are very proud of the work we are doing every day to improve all the ways in the hotel, and it is fantastic to hear that our guests are enjoying their stays. I truly hope to have the chance to meet you personally on your next visit...

Anaheim, California
Reviewed 2 weeks ago

I could not find anything wrong with this hotel. In the room everything worked. The personnel was pleasant and helpful. The buffet breakfast was more than adequate. And for me the highlight was the little gym on the roof with fantastic 360 degrees views of the Madrid skyline. It is open 24 hours. The location cannot be better either, close...

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Helpful?
Thank mealking1
Lilian F, Director de Relaciones con Clientes at NH Collection Paseo del Prado, responded to this review

Dear Guest, Thank you very much for your feedback. Under the name of all our team i have to say that it was a pleasure to have you in the hotel during your last visit to the city. We look forward to welcome you back very soon. Kind regards, Lilian Ferrer Guest Relations Manager

Phoenix, Arizona
Reviewed 2 weeks ago via mobile

Everything about this hotel is great. The staff, the location, the food, and all at a very reasonable price. Located at the heart of Madrid, this hotels is nearby major attractions, and restaurants. I highly recommend everyone visiting Madrid to book your hotel with NH HOTELS.

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Helpful?
Thank jose s
Lilian F, Director de Relaciones con Clientes at NH Collection Paseo del Prado, responded to this review

Dear Jose S. Means a lot to all our team that you enjoyed you last stay with us. We hope that it will be one of many visits. At your total disposal, Lilian Ferrer Guest Relations Manager

Reviewed 2 weeks ago via mobile

I had to stay an extra two days due to issues with my airline travel and the hotel was very accommodating in finding me a room to stay. The concierge was especially helpful in suggesting places for me to go during my two extra days at the hotel. The breakfast was great and the earlier breakfast amenities were also nice....

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Helpful?
Thank Leslie M
Lilian F, Director de Relaciones con Clientes at NH Collection Paseo del Prado, responded to this review

Dear Mrs. Leslie M. We really appreciate the time you took to share with us your impression of your last stay with us. We take good note of all the positive remarks and of your feedback about the room that was signed to you. Once again i thank you for your comment and remain at your total disposal, Kind regards,...

Reviewed 2 weeks ago

My wife and I stayed at this hotel for 5 nights. We enjoyed everything about this hotel. The location is perfect. It's across the street from the Prado and Thyssen museums. It's only a short walk to the botanical gardens, Reina Sofia and some other small museums. If you don't mind (or like us, enjoy) a longer walk to the...

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Helpful?
Thank danlarouche
Lilian F, Director de Relaciones con Clientes at NH Collection Paseo del Prado, responded to this review

Dear Guest, Thank you so very much for your great comment. It is fantastic to read that our guest are enjoying the stay in the city and all the hotel facilities. Madrid is a beautiful city full of nice things to visit / do, and we are placed in one of the best locations to enjoy the most. About the...

Boston, Massachusetts
Reviewed 3 weeks ago

Pros: Great location, nice fourth floor room with lovely view of the Neptune fountain, excellent breakfast with attentive service, helpful front desk staff. Cons: Rug in room was in need of replacement - it was beautiful but very tired. We had a wallet (cash, credit cards, identification) stolen by a pickpocket in the entrance of the hotel. Although the front...

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Helpful?
Thank ACVB1007
Lilian F, Director de Relaciones con Clientes at NH Collection Paseo del Prado, responded to this review

Dear Mrs. W., We truly apologize for the incident you had in Madrid during your last visit. I have tried to call to your room and talk to you personally few times, with no luck. I understand you were out. Because of that I took the liberty to write you a letter offering help. I apologize that it was not...

Tel Aviv, Israel
Reviewed 4 weeks ago via mobile

One needs more than one day to see any part of the Prado. It is the immense size and the collections from every artist in the world seemed to be there. I think it would take three or four visits to the Prado just to acclimate yourself to the things you would want to see. I would suggest that you...

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Helpful?
Thank 22jerry36
Lilian F, Director de Relaciones con Clientes at NH Collection Paseo del Prado, responded to this review

Dear Jerry, We are pleased to receive such nice feedback. Thank you very much for your time and kind review. We truly hope to have the chance to welcome you back as sooner as you expect. Kind Regards, Lilian Ferrer Guest Relations Manager

Toronto, Ohio
Reviewed 5 weeks ago

NH Collection Paseo del Prado is well located and was a wonderful experience from start to finish. The rooms, building, decorations, food, and staff are all top line. Moreover to the main points, little attention to detail made the experience unforgettable (a glass of cava while check in and bags are handled; booking taxi after we mentioned when we needed...

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Helpful?
Thank Christina R
Lilian F, Director de Relaciones con Clientes at NH Collection Paseo del Prado, responded to this review

Dear Cristina R., Thanks a lot for your feedback. We highly apprecciate that you have spent a fantastic time in the Nh Collection Madrid Paseo del Prado. Thanks for staying with us, we are looking forward welcoming you soon again! Lilian Ferrer Guest Relations Manager

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14/05/2017 15/05/2017
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Staying in Huertas

Neighbourhood Profile
Huertas
Also known as Barrio de las Letras, Huertas was once home to prominent literary figures, Miguel de Cervantes and Lope de Vega among them. The neighbourhood is committed to celebrating its rich heritage: Calle Huertas itself is inlaid with quotes from celebrated authors, street names pay homage to them, and second-hand bookshops pervade. Huertas receives a fair amount of spillover from the center — side streets around Plaza Santa Ana take on a foreign party atmosphere at night, and you always see young backpackers navigating the streets — but as you descend into the neighbourhood, everything becomes a little more cramped and slightly less refined, and takes on more of an underground feel. Live music is at the heart of Huertas: by night, its subdued bars are ideal for meeting friends, sipping cocktails, and chatting quietly while enjoying jazz or singer-songwriter performances.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A five-star hotel ideally located in the historical section of Madrid, NH Collection Paseo del Prado is strategically situated in the Golden Triangle of Art comprised of the Prado, Thyssen-Bornemisza and Reina Sofia museums, with easy access to many other attractions. ... more   less 

Additional Information about NH Collection Paseo del Prado

Address: Plaza Canovas del Castillo 4 | Barrio de Las Letras, 28014 Madrid, Spain (Formerly Gran Hotel Canarias)
Region: Spain > Community of Madrid > Madrid > Huertas , Sol
Price Range: ₹ 9,513 - ₹ 27,280 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — NH Collection Paseo del Prado 5*
Number of rooms: 114
Reservation Options:
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Also Known As:
Nh Paseo Del Prado Hotel Madrid
Nh Hotels Madrid
Nh Hotel Madrid
Hotel Style:
#16 Business Hotel in Madrid
#31 Family Hotel in Madrid
#37 Luxury Hotel in Madrid
#73 Romantic Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from NH Collection Paseo del Prado staff and other travellers.
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Questions? Get answers from NH Collection Paseo del Prado staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They do have quiet rooms facing an inner courtyard.”
mealking1, 15 Apr 2017 | Read review
“Excllent location and the rooms are big”
  • Excllent hotel in Mardid
  • Salon for family
  • Hotel photo at night
Q4366WDchristinar, 26 Mar 2017 | Read review
“Ask for a room facing the courtyard. Mine was very quiet.”
T8024ECannm, 20 Mar 2017 | Read review
“Pick a room with a view - difference in cost is very small.”
ninamukherji, 5 Mar 2017 | Read review
“Get a room with a view”
airportblues, 5 Mar 2017 | Read review
5 of 5
Booking.com
US$ 200* /night
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Prices are for 1 room, 2 adults
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