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NH Collection Paseo del Prado

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#49 of 444 Hotels in Madrid
Certificate of Excellence
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1 room 2 adults 0 children
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NH Collection Paseo del Prado
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1,252 Reviews from our TripAdvisor Community

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Showing 581: English reviews
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London, United Kingdom
Reviewed 1 week ago NEW

We stayed for 3 nights and found it a wonderful base for seeing the city. We booked a superior room but were offered an upgrade to a superior with a view which was well worth it. We overlooked the fountain and the Prado museum. The room was very comfortable and included a kettle, robe and slippers. The bathroom had a...

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Helpful?
Thank Nigel M
Lilian F, Director de Relaciones con Clientes at NH Collection Paseo del Prado, responded to this review

Dear Nigel M., Your comment fills us with satisfaction. Our mission at the hotel is to offer the best attention to our clients and it is good to know that our guests perceive it. Thank you once again for your comment and we hope that our hotel continue in your top of mind. Our best regards, Lilian Ferrer Guest relations...

London, United Kingdom
Reviewed 1 week ago

Ideally located opposite the Prado and Ritz hotel. Make sure you have the right NH as they have several in Madrid Very much 5* from the man opening the door as you arrive to the service. We tested that as one of us had left a phone on the plane - and it was Saturday night. The reception team took...

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Helpful?
Thank Travelling_fool_101
Lilian F, Director de Relaciones con Clientes at NH Collection Paseo del Prado, responded to this review

Dear Guest, Thank you for giving us such a positive rating and for recommending our hotel to other travelers. We are pleased to know that you appreciate the efforts of our team to find your phone and how they took care of you at the breakfast buffet. I am sure that all of our hotel staff also really enjoyed serving...

Rome, Italy
Reviewed 1 week ago

if you look at the room (superior room 18sq.m) you feel to be a 3 star hotel rather than 5.This is the reason why I would not reccomend this hotel. I'm used to travel a lot all around the world, and I think you can find better accommadation in a 4 star hotel in Madrid. However, the staff was really...

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Helpful?
Thank Maurizio V
Lilian F, Director de Relaciones con Clientes at NH Collection Paseo del Prado, responded to this review

Dear Mr. Maurizio V. We truly apologize for not be able to exceed your expectation regarding the size of the room. As we are located in a historical building, the shape of the room change one to the other, because of that, we hope to have the chance to welcome you again on your next visit to Madrid and assign...

rotherham
Reviewed 1 week ago

Very clean well appointed rooms. Excellent fixtures and fittings. Comfortable beds and large bathroom. Nice bar area on the ground floor and large dining room in the basement. The breakfast is superb, huge choice of very fresh food. Hot breakfast available and ordered from waiter. On each floor there is a complimentary snacks trolley with fresh items daily Situated across...

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Helpful?
1Thank george3rotherham
Lilian F, Director de Relaciones con Clientes at NH Collection Paseo del Prado, responded to this review

Dear George, Thank you for choosing your on your last stay in the city. Means a lot to all our team that you had a pleased time with us. Thank you for your kind feedback! We remain at your disposal for anything you need. Best Regards, Lilian Ferrer Guest Relations Manager

Portugal
Reviewed 2 weeks ago via mobile

We spent three nights at this lovely hotel in the heart of Madrid and were SO impressed by the caliber of the staff...to a person they were gracious, welcoming and friendly. It is rare nowadays to have a superb service experience coupled with a quality, comfortable room, tasty breakfast and excellent location...all at a reasonable (for a 4star) price. We...

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1Thank Retiredrewired
Lilian F, Director de Relaciones con Clientes at NH Collection Paseo del Prado, responded to this review

Dear Guest, I have to say under the name of all our team, that we have an amazing time hosting you and your husband during your last stay at our hotel. We hope you keep enjoy your trip around the world and in case you come back to Madrid, we will be pleased to meet you again. Obrigada, Lilian Ferrer...

Manchester England
Reviewed 2 weeks ago via mobile

I stayed here for 2 nights on a business trip, the room are a decent size, clean, comfortable and the shower is fantastic! it's a central location so very good for finding little tapas restaurants up the small roads that run from the hotel. there is also a large park nearby which is great if you like running or just...

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Helpful?
Thank olivespencer
Lilian F, Director de Relaciones con Clientes at NH Collection Paseo del Prado, responded to this review

Dear Mr. Olivespencer, Thank you so very much for your kind words. It is a pleasure to get knowing that you enjoy our location and the hotel facilities that much. We truly hope that it was the first of many stay with us. Remember that is you new home in Madrid. Our most sincere regards, Lilian Ferrer Guest Relations Manager

Talca, Chile
Reviewed 2 weeks ago

The room was not big but very confortable , I had a nice view on the square and no noise. Breakfast was fantastic, and the staff was very competent. The decorarion of the whole hotel, including the rooms and the common areas is realy great.

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Helpful?
Thank Maria O
Lilian F, Director de Relaciones con Clientes at NH Collection Paseo del Prado, responded to this review

Dear Maria O. Thank you so much for your review on tripadvisor. We are so pleased to know that you found the hotel to be of Comfort and Value. it is our stand and to know that you experienced both... is fantastic. It is also a pleasure for all our team to takes care of our guests with responsibility and...

Dubai, United Arab Emirates
Reviewed 3 weeks ago

The NH Prado is a good choice for travelers seeking a prime location in central Madrid, with a style of historic elegance and service. While my room was small, the size is not unusual for such a historic building hotel in a European city center, and the cleanliness, comfort and functionality of room was all very good. Location: Across the...

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Helpful?
Thank washbrol
Lilian F, Director de Relaciones con Clientes at NH Collection Paseo del Prado, responded to this review

Dear Washbrol, Thank you very much for your feedback of the NHC Paseo del Prado Hotel. The hotel is situated in a Palace dated of 1904. It is full of history and interesting things to see, and we a very happy to hear that you apreciated it. Thank you for staying with us and we do hope to see you...

Madrid, Spain
Reviewed 3 weeks ago

Our group of 6 decided to stay downtown this trip to Madrid rather than near the airport. This was a great choice. The hotel almost feels like a Boutique in San Fransisco, but larger. The hotel is beautiful and the staff is excellent. We made use of the attached restaurant and bar area. It was great for meeting before heading...

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1Thank E8290PLdanielk
Lilian F, Director de Relaciones con Clientes at NH Collection Paseo del Prado, responded to this review

Dear Daniel, Thank you very very much for your very kind review! We are pleased to know that you enjoyed your overall stay with us. We do hope to see you in the very near future so please do not hesitate to contact me directly so we can assist you in making the reservation. I look forward to hearing from...

London, United Kingdom
Reviewed 3 weeks ago

Great place to stay - it was my birthday and the staff organised a cake and candles at breakfast. A delightful touch and much appreciated. The staff were thoughtful and sensitive. Fantastic location too. Highly recommended. Many thanks to Miguel and his colleagues in the breakfast room.

Review collected in partnership with NH Hotels
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Helpful?
Thank pglynn1056
Lilian F, Director de Relaciones con Clientes at NH Collection Paseo del Prado, responded to this review

Dear Guest, Under the name of all the NH Collection Madrid Paseo del Prado team and specially Miguel, i would like to thank you for your time and comment. We are all very glad that you picked us to spend such important day. Once again, I thank you very much for you feedback and hope to see you back very...

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Staying in Huertas

Neighbourhood Profile
Huertas
Also known as Barrio de las Letras, Huertas was once home to prominent literary figures, Miguel de Cervantes and Lope de Vega among them. The neighbourhood is committed to celebrating its rich heritage: Calle Huertas itself is inlaid with quotes from celebrated authors, street names pay homage to them, and second-hand bookshops pervade. Huertas receives a fair amount of spillover from the center — side streets around Plaza Santa Ana take on a foreign party atmosphere at night, and you always see young backpackers navigating the streets — but as you descend into the neighbourhood, everything becomes a little more cramped and slightly less refined, and takes on more of an underground feel. Live music is at the heart of Huertas: by night, its subdued bars are ideal for meeting friends, sipping cocktails, and chatting quietly while enjoying jazz or singer-songwriter performances.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A five-star hotel ideally located in the historical section of Madrid, NH Collection Paseo del Prado is strategically situated in the Golden Triangle of Art comprised of the Prado, Thyssen-Bornemisza and Reina Sofia museums, with easy access to many other attractions. ... more   less 

Additional Information about NH Collection Paseo del Prado

Address: Plaza Canovas del Castillo 4 | Barrio de Las Letras, 28014 Madrid, Spain (Formerly Gran Hotel Canarias)
Region: Spain > Community of Madrid > Madrid > Huertas , Sol
Price Range: ₹ 10,233 - ₹ 19,831 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — NH Collection Paseo del Prado 5*
Number of rooms: 114
Reservation Options:
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Also Known As:
Nh Paseo Del Prado Hotel Madrid
Nh Hotels Madrid
Nh Hotel Madrid
Hotel Style:
#16 Business Hotel in Madrid
#31 Family Hotel in Madrid
#38 Luxury Hotel in Madrid
#73 Romantic Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from NH Collection Paseo del Prado staff and other travellers.
19 questions
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Questions? Get answers from NH Collection Paseo del Prado staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A view is nice... and not noisy but don't accept a small bathroom !”
 of 5 bubbles Travelling_fool_101, 19 Feb 2017 | Read review
“May have to ask for a room with a street view as many rooms have 'internal' views”
 of 5 bubbles george3rotherham, 15 Feb 2017 | Read review
“The rooms looking over the avenur are fantastic.”
 of 5 bubbles mariao557, 9 Feb 2017 | Read review
“Ask for a room facing the street if you would like a view. Mine faced an open corridor - it was very quit, but did not have a view.”
 of 5 bubbles E8290PLdanielk, 1 Feb 2017 | Read review
“Just pay little extra to get a room with a nice view”
 of 5 bubbles SalehAlsowail, 5 Jan 2017 | Read review
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