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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
A modern boutique hotel near the Prado and the old quarter. Good service and a friendly staff. breakfast, which was included-was excellent. Nice roof top pool and bar. The only drawback was that some of the rooms are smallish.More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank jamessP7870CY
Response from Hotel-cmanager, Directeur général at Hotel UrbanResponded 6 days ago
Dear Guest,
Please accept our thanks for this precise point of view in relation to your visit at Urban hotel.
We are grateful to see your full appreciation of our boutique hotel, located in the heart of Madrid.
Thank you for your recognition of our...More
We wanted a really nice luxurious end to our 3week europe trip, so we stayed 2 nights here. As expected its the attentiveness to service and little extra things you get in your room that separate a 5 star from those below it. It had...More
1 Thank Krystal W
Response from Hotel-cmanager, Directeur général at Hotel UrbanResponded 6 days ago
Dear Krystal, Thank you for your review of your recent stay at Hotel Urban,
What a joy it was to receive your positive account of your experience at our five-star Gran Luxe Hotel.
We are delighted to hear that all the extra touches and the...More
Beautiful hotel. Paper thin walls. Cannot sleep at all. One can hear other neighboring guests as if they are in the room with you. Cosmetically beautiful but impossible to sleep at night due to zero insulation of walls.More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
2 Thank Genevieve M
Response from Hotel-cmanager, Directeur général at Hotel UrbanResponded 6 days ago
Dear Genevieve, Thank you for your review of you recent stay at Hotel Urban,
It's kind of you to let us know that you found our five-star Gran Luxe hotel to be beautiful, combining Art Deco elegance with modernity, glamour and an extensive art collection....More
Very good location and great style inside. But too expensive and the service provided at the pool bar was not acceptable. Reception service was great. The room is well equiped and the room service was quick and professional.
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Stayed two nights on business. Free champagne voucher on arrival was anixe touch and a colleague and I enjoyed an hour on the popular rooftop terrace bar. The breakfast was varied and a good standard. I was in room 142, fair sized comfortable room with...More
Thank kaymanisle
Response from DireccionDerbyHotels, Subdirector at Hotel UrbanResponded 3 weeks ago
Dear guest,
Thank you very much for the excellent comment and, above all, for choosing us for your stay in Madrid.
We are delighted to know that you felt welcomed and happy with the staff treatment and that hotel facilities covered your expectations.
It is...More
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Banquet Room
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$ 150 - US$ 358 (Based on Average Rates for a Standard Room)
Hotel class
Star rating provided by Expedia.
Hotel Style
#3 Family Hotel in Madrid
#12 Business Hotel in Madrid
#14 Luxury Hotel in Madrid
#15 Romantic Hotel in Madrid
Room types
Suites ,
Non-Smoking Rooms
Number of rooms
96
Reservation Options
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Also known as Barrio de las Letras, Huertas was once home to prominent literary figures, Miguel de Cervantes and Lope de Vega among them. The neighbourhood is committed to celebrating its rich heritage: Calle Huertas itself is inlaid with quotes from celebrated authors, street names pay homage to them, and second-hand bookshops pervade. Huertas receives a fair amount of spillover from the center —
...More
side streets around Plaza Santa Ana take on a foreign party atmosphere at night, and you always see young backpackers navigating the streets — but as you descend into the neighbourhood, everything becomes a little more cramped and slightly less refined, and takes on more of an underground feel. Live music is at the heart of Huertas: by night, its subdued bars are ideal for meeting friends, sipping cocktails, and chatting quietly while enjoying jazz or singer-songwriter performances.
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