We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hotel Urban

Show Prices
#17 of 444 Hotels in Madrid
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hotel Urban
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

1,810 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,076: English reviews
Start your review of Hotel Urban
 Click to rate
Hannover, Germany
Reviewed yesterday NEWvia mobile

We celebrated our birthdays at Madrid this year . The Hotel for a 5 star , provides the little touch that makes you feel at home . Super friendly staff ( thx for the taxi van at check- out to airport! ) quiet , cool rooms w i t h o u t air-co , lovely bar. Plus : at...

 Report
Helpful?
Thank Michael R
Riyadh
Reviewed 2 days ago NEW

excellent location and friendly staff. disappointed that there was no coffee maker in the room. staff offered help in sentiago bernabeau tickets. hotel lobby and lobby are small. overall good value for money

Review collected in partnership with this hotel
 Report
Helpful?
Thank FranciscoTutti
Reviewed 3 days ago NEW

Great hotel in centre of Madrid, in the middle of great restaurants bars and govermental. The design is amazing and the rooms very stylish. Excellent service and very friendly staff. The bar connected to the lobby is great with good mood and stylish drinks. Even though the hotel is located in a noisy area during evenings our rooms were totally...

 Report
Helpful?
Thank NiklasStrid
DireccionDerbyHotels, Subdirector at Hotel Urban, responded to this review

Dear guest, Firstly, I would like to thank you for your comment; for sure it will be helpful for our future guests. We are pleased to know that your experience with us has been satisfactory and you enjoyed your stay with us. Thanks to guest like you, we are due to work hard in order to exceed our guests’ expectations....

Nicosia, Cyprus
Reviewed 4 days ago NEW

Superb hotel, with unique decor, spacious, comfortable, clean rooms, wonderful, helpful and kind staff, convenient location within walking distance to the center and the metro station. Free champagne at the check-in. We asked for a room change because of street noise, and not only we got a room upgrade we even got extra coupons for free champagne! It made our...

Review collected in partnership with this hotel
 Report
Helpful?
Thank WorldTravellerCY
DireccionDerbyHotels, Subdirector at Hotel Urban, responded to this review

Dear guest, Thank you very much for choosing us for your last stay in Madrid. We are really glad to know that you had a pleasant stay with us and we thank you for your kind comments and remarks about our service. We hope to host you soon, Kindest regards Antonio Martín Assistant Manager

Tel Aviv, Israel
Reviewed 4 days ago NEW

i like very much the hotel , the locetion and the services but- what they have its not a gym. its small room with out any equipment.. very good breakfast. cleaning of room was 100%/ and smile employees every where- its great.

Review collected in partnership with this hotel
 Report
Helpful?
Thank asafrubin
DireccionDerbyHotels, Subdirector at Hotel Urban, responded to this review

Dear guest, Thank you for these kind comments about us. We are pleased to know that you loved our hotel, our breakfast and the service provided by our personal. We always do our best to provide our guests a great stay with us. Looking forward to welcoming you, Kindest regards Antonio Martín Assistant Manager

Denver, Colorado
Reviewed 1 week ago NEW

We had a great stay at Hotel Urban! Hotel stay was friendly and helpful! Location was great to be able to walk to different sites/restaurants/bars. Our hotel room was also excellent! We would be happy to stay here again on our next visit!

Review collected in partnership with this hotel
 Report
Helpful?
Thank lynno231
DireccionDerbyHotels, Su bdirector at Hotel Urban, responded to this review

Dear guest, Firstly, I would like to thank you for choosing us for your last stay in Madrid, as well as for the time taken to share your experience with us. We are glad to know that you enjoyed our hotel, our location, and our staff was friendly and helpful with you. Thank you for your kind comments on your...

Bath, United Kingdom
Reviewed 1 week ago

Superb Hotel in great location. Friendly staff, quiet, clean and stylish. I would recommend Hotel Urban. Tasteful decor, great rooftop terrace and lively bar. Hotel is ideally situated for a short stay.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Tr2310
DireccionDerbyHotels, Subdirector at Hotel Urban, responded to this review

Dear guest, Firstly, I would like to thank you for writing these kind comments about us. We are very glad about knowing that you loved our facilities, location, and the service provided by our personal. We hope welcoming you in Madrid again. Best regards Antonio Martín Assistant Manager

Boston, Massachusetts
Reviewed 1 week ago

The Hotel Urban is a wonderful place to stay in Madrid. It's within walking distance of the Prado Museum and all of the sights in the old central part of town. This hotel has a very modern design and is filled with art. Among the high-end features are a roof top pool and bar, glass elevators, rooms with plenty of...

 Report
Helpful?
Thank scott c
DireccionDerbyHotels, Subdirector at Hotel Urban, responded to this review

Dear guest, Firstly, I would like to thank you for writing these kind comments about us. We are very glad about knowing that you loved our facilities, location, and the service provided by our personal. We hope welcoming you in Madrid again. Best regards Antonio Martín Assistant Manager

Reviewed 1 week ago via mobile

Lovely modern hotel in a great location. Very friendly and helpful staff. Room was lovely (white company toiletries in the room), a pillow menu and a bed you just sink into! complimentary champagne on arrival and a chocolate in your pillow- fantastic little touches go a long way! Great little bar with good wine and food choices- pizza is one...

 Report
Helpful?
Thank Jacspence
DireccionDerbyHotels, Subdireor at Hotel Urban, responded to this review

Dear guest, Thank you very much for these kind comments posted in this website about us. We are pleased to know that you loved our hotel and the service provided by our personal. We always do our best to provide our guests a great stay with us. We hope welcoming you in Madrid again. Kindest regards Antonio Martín Assistant Manager

Ballintra, Ireland
Reviewed 2 weeks ago

That little bit extra is worth it for this very special hotel experience. The hotel with its own art galleries & museum was a work of art in itself. It was stunning. The reception & service was exemplary, from the moment we walked in the door up until we left. The hotel upgraded our rooms without request & at no...

 Report
Helpful?
Thank R F H

1,078 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (628)
Viewed
Hotel & Grounds (141)
Viewed
Room/Suite (156)
Viewed
Bathroom (41)
Viewed
View from Room (9)
Viewed
Dining (24)
Viewed
Pool/Beach Area (22)
Viewed
Business Centre/Function Rooms (4)
Viewed
Family/Play Areas (1)
Viewed
Other (230)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (429)
Viewed
Amenities (45)
Viewed
El Cielo Pool (21)
Viewed
Dining (93)
Viewed
Suite #331 (75)
Viewed
Suite Loft #538 (84)
Viewed
Superior Room #436 (43)
Viewed
The Hotel (68)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (21)
Viewed
Hotel & Grounds (14)
Viewed
Pool/Beach Area (1)
Viewed
Room/Suite (5)
Viewed
Dining (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Madrid hotels
Huertas
Hotel Villa Real
Hotel Villa Real
#33 of 444 in Madrid
1,605 reviews
Chueca
Only YOU Boutique Hotel Madrid
Centro
Gran Melia Palacio de Los Duques
Show Prices
Show Prices
Show Prices
Chamberi
Hotel Orfila
Hotel Orfila
#1 of 444 in Madrid
904 reviews
Chueca
The Principal Madrid
The Principal Madrid
#13 of 444 in Madrid
847 reviews
Huertas
The Westin Palace Madrid
Show Prices
Show Prices
Show Prices

Staying in Huertas

Neighbourhood Profile
Huertas
Also known as Barrio de las Letras, Huertas was once home to prominent literary figures, Miguel de Cervantes and Lope de Vega among them. The neighbourhood is committed to celebrating its rich heritage: Calle Huertas itself is inlaid with quotes from celebrated authors, street names pay homage to them, and second-hand bookshops pervade. Huertas receives a fair amount of spillover from the center — side streets around Plaza Santa Ana take on a foreign party atmosphere at night, and you always see young backpackers navigating the streets — but as you descend into the neighbourhood, everything becomes a little more cramped and slightly less refined, and takes on more of an underground feel. Live music is at the heart of Huertas: by night, its subdued bars are ideal for meeting friends, sipping cocktails, and chatting quietly while enjoying jazz or singer-songwriter performances.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
A grand luxury five-star hotel located in the very heart of Madrid, in the museum triangle formed by the Museo del Prado, the Thyssen-Bornemisza Museum and the Queen Sofia Foundation and just a few minutes away from Paseo del Prado, Puerta del Sol and El Retiro park.Located in a newly constructed building in the heart of the financial, political, commercial and cultural centre of Madrid, the Hotel Urban won't fail to catch your interest.With a marked Art-Deco style and opting for avant-garde architecture, the Hotel Urban is a boutique hotel from the 21st century, urban, design and ideal for exacting lovers of luxury who shy from conventionality. A charming, modern design hotel that has already become a point of reference. It stands out not only in the hotel panorama but also among Madrid's dining establishments and nighttime entertainment venues thanks to Europa Decó and the Glass Bar.Services102 guest rooms: 78 superior rooms, 10 junior suite duplex, 5 junior suites, 8 suites, and 1 duplex loft suiteEuropa Decó gastronomic restaurantGlass Bar oyster barLa Terraza del Urban cocktail barEl Cielo del UrbanBreakfast buffetBreakfast until 1.00 pm24-hour room service and mini-barWi-Fi in all areasBusiness centreFunction rooms and spaces for events: Nagha room, Khemer room, Nefer room, Egyptian Museum, lobby/atrium, terrace-pool and suite 132Outdoor swimming pool and solariumGymEgyptian MuseumCollection of ancient artParkingLaundry and ironing serviceDisabled accessSmall dogs allowed ... more   less 

Additional Information about Hotel Urban

Address: Carrera de San Jeronimo, 34, 28014 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Huertas
Price Range: ₹ 11,510 - ₹ 28,710 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Urban 5*
Number of rooms: 96
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Derby Hotels, Agoda, Cheap Tickets, Travelocity and Jetsetter so you can book your Hotel Urban reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Madrid Urban Hotel
Hotel Urban Madrid
Urban Hotel Madrid
Hotel Style:
#3 Family Hotel in Madrid
#12 Business Hotel in Madrid
#13 Luxury Hotel in Madrid
#15 Romantic Hotel in Madrid
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Urban staff and other travellers.
18 questions
Ask a question
Dudley, United Kingdom
United Kingdom
3 months ago
5 months ago

See all questions (18)

Questions? Get answers from Hotel Urban staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner rooms have the most light and space, but all rooms I've stayed in are nice.”
 of 5 bubbles scottcL280KR, 13 Mar 2017 | Read review
“Be warned a 'twin' room is basically a double with two single duvets.”
 of 5 bubbles mafiamoll1, 8 Mar 2017 | Read review
“High floor, facing main street.”
 of 5 bubbles gisathegato, 16 Jan 2017 | Read review
“Book a suite”
 of 5 bubbles brucewife, 9 Jan 2017 | Read review
“I reccommend room 432 as it is larger than most of the regular rooms”
 of 5 bubbles RaniM59, 8 Jan 2017 | Read review
5 of 5