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ILUNION Alcala Norte

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ILUNION Alcala Norte
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636 Reviews from our TripAdvisor Community

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There are newer reviews for ILUNION Alcala Norte
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Showing 99: English reviews
Ile-de-France, France
Reviewed 14 August 2016

a very relaxing room, large and super clean. Staff very helpful, even with changing reservation or adding an additionl night at the same best rate which is very rare. The kids were at ease and confort, which is rare for a triple room at that price. The bathroom also clean and relaxing. No hesitation when going next time to madrid....

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Helpful?
Thank abdekaderb
Ilunion H, Gerente at ILUNION Alcala Norte, responded to this review

Dear Customer, Thank you very much for sharing your opinion and good rating. We will continue working to improve. Thank you specially for your appreciation about our good comunications. I´m very gratefull if you have more coments o suggestions that can help us to improve. I remain at your disponsal. Nieves Toro

London, United Kingdom
Reviewed 12 August 2016 via mobile

The hotel is located in a business area, kind of far from everything but also well communicated by subway and bus. The area is really quiet at night. PROS: the room was clean and comfy, the staff was nice. CONS: The WiFi was a disaster, really poor connection and speed, one of the worsts I've ever seen in a hotel.

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Helpful?
Thank James A
Ilunion H, Gerente at ILUNION Alcala Norte, responded to this review

Dear James, I just wanted to thank you for your comment and rating. We note your impressions and will work to improve. Currently we are improving our service up to 100 mb wifi. I'm at your disposal. Best regards. Manuel Jimenez.

Manchester, United Kingdom
Reviewed 7 August 2016 via mobile

We were visiting Madrid for the first time and were not sure what to expect from the hotel, but it was very good. Madrid is fairly expensive (poor exchange rate) but the hotel was very reasonable. On arrival reception was helpful, explained where we could get busses or taxis, professional. The room was spacious, very clean and comfortable. The bar...

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Helpful?
Thank Pip75
Ilunion H, Director General at ILUNION Alcala Norte, responded to this review

Dear Pip, Thank you very much for sharing your opinion and good rating. We continue working to improve. Thank you specially for your appreciation about our good comunications and helpfull, professional and "friendly" staff. I´m very gratefull if you have more coments o suggestions that can help us to improve. I remain at your disponsal. Manuel Jiménez.

London, United Kingdom
Reviewed 1 August 2016 via mobile

After reading some of the reviews I was a little bit worried that I had not chosen well. I need not of worried. This is half way between the airport and town centre. The staff are more than helpful, we asked at reception for numerous directions, places to eat etc and was given the most informative advice plus a map...

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Helpful?
Thank suzeb55
ILUNION H, Director General at ILUNION Alcala Norte, responded to this review

Dear Customer, Thank you very much for sharing your opinion and good rating. Thank you very much for the full review made about our hotel. We are fortunate to have customers like you. Customers who especially value the work of a whole team. Andrea is especially grateful and motivated by your words. Thank you very much for your words and...

Greater London, United Kingdom
Reviewed 28 July 2016

Spent two nights here, the room was very clean and well air conditioned, beds were comfortable. Wifi was a bit off and on but was still free. 4 bottles of mineral water provided per day in the mini fridge was of great help. The hotel isn't in the centre of Madrid, but is only a 10 minute or so walk...

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Thank GiorgioM14
ILUNION H, Director General at ILUNION Alcala Norte, responded to this review

Dear Giorgio, Thank you very much for sharing your opinion and good rating. Thank you specially for your appreciation about our location and free mineral water. I remain at your disponsal. Best regards. Manuel Jiménez.

London, United Kingdom
Reviewed 28 July 2016

Stayed here in July on short break.My room was an 2nd floor,very clean with comfortable bed and good powerful shower.Very nice helpful staff,very good breakfast,with special offer for weekends- 6 euros! The hotel is not very close to central Madrid but well connected.Bus 28 from the hotel takes you to Atocha,metro is 10-15 minutes walk away - Suanzes station(about 25...

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Helpful?
Thank Frequent944
ILUNION H, Director General at ILUNION Alcala Norte, responded to this review

Dear Customer, Thank you very much for sharing your opinion and good rating. I am glad if you have had pleasant stay.. Thank you specially for your appreciation about our helpfull staff. I´m very gratefull if you have more coments o suggestions that can help us to improve. I remain at your disponsal. Manuel Jimenez.

Reviewed 27 July 2016 via mobile

Great hotel. Staff couldn't be more helpful. Only negative is that it is located a tube ride away from the centre of Madrid, which as a tourist is where you want to be. But staff will give you a map and directions to the station...which is 10min walk away. Personally, I enjoyed the walks in the morning after a lovely...

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Helpful?
Thank Adam S
ILUNION H, Director General at ILUNION Alcala Norte, responded to this review

Dear Adam, thank you very much for sharing your opinion and good rating. Thank you specially for your appreciation about our helpfull staff. I´m very gratefull if you have more coments o suggestions that can help us to improve. I remain at your disponsal. Manuel Jimenez.

Stockholm, Sweden
Reviewed 27 July 2016

Arrivec late to a friendly and sympathetic greeting. Everything was ready and we were in our rooms within 5 minutes. Rooms were clean, co fortable and quiet even though next to a major junction. Breakfast was good with lots to choose from and replensihed often. Good location with free parking everywhere.

Review collected in partnership with this hotel
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Thank danielpaulc2016
ILUNION H, Director General at ILUNION Alcala Norte, responded to this review

Dear Daniel, Thank you very much for sharing your opinion and good rating. Thank you specially for your appreciation about our in-room confort and location. We will continue working to improve. I remain at your disponsal. Best regards. Manuel Jimenez.

grand rapids, minnesota
Reviewed 21 July 2016

I spent two nights at this hotel in June. It was very clean and comfortable. While the location is not in the center city, there is good public transportation connections with a bit of a walk and the neighborhood is safe and pleasant. I would definitely consider staying again at this hotel as the quality of the accommodations was very...

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Helpful?
Thank Eric N
ILUNION H, Director General at ILUNION Alcala Norte, responded to this review

Dear Eric, Thank you very much for sharing your opinion and "Nice" rating. Thank you specially for your appreciation about our in room confort, good comunications and helpfull staff. We will continue working to improve. I remain at your disponsal. Best regards. Manuel Jiménez.

Warrington, United Kingdom
Reviewed 8 July 2016 via mobile

Stayed here on business. Its in a part of madrid that is quite remote and not a lot to do. Arrived sunday and nothing is open. So only choices are the hotel or a japanese restaurant round the corner. The hotel is nice enough. My room was on the 3rd floor and was clean and had the added confort of...

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1Thank Ali D
ILUNION H, Director General at ILUNION Alcala Norte, responded to this review

Dear Ali, Thank you very much for sharing your opinion and good rating. Thank you especially for your appreciation about our breakfast. Let me tell you that we also have hot meals at breakfast on request. Just ask the waiter. Do not forget on your next stay. Best regards. Manuel Jiménez.

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Banquet Room
Official Description (provided by the hotel)
ILUNION Alcala Norte is located in an expanding business area, next to the Juan Carlos I trade fair centre. ... more   less 

Additional Information about ILUNION Alcala Norte

Address: Calle San Romualdo 30, 28037 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > San Blas
Price Range: ₹ 2,056 - ₹ 17,925 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ILUNION Alcala Norte 4*
Number of rooms: 212
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Also Known As:
Confortel Alcala Norte Madrid
Confortel Alcala Norte Hotel Madrid
Hotel Style:
#72 Luxury Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from ILUNION Alcala Norte staff and other travellers.
9 questions
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Questions? Get answers from ILUNION Alcala Norte staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms to the west have the nicest view.”
karencK7928BI, 2 Apr 2017 | Read review
“It's in an industrial area with residential around so our room, overlooking the street, was quiet night.”
Annoyingly_Picky, 30 Oct 2016 | Read review
“They switched rooms for me easily on request, actually they suggested the changes and I appreciated them.”
violanare, 4 Mar 2016 | Read review
“Bad hotel in a bad place”
NndBelgrade, 16 Feb 2016 | Read review
“room 254 to rear overlooking courtyard”
derekb710, 5 Nov 2015 | Read review
5 of 5