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Holiday Inn Madrid - Calle Alcala

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#124 of 444 Hotels in Madrid
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Holiday Inn Madrid - Calle Alcala
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717 Reviews from our TripAdvisor Community

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Showing 182: English reviews
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Hong Kong, China
Reviewed 1 week ago

Stayed here last month on a business trip for 4 nights. Deliberately chose this location due to promixity to airport as well as town. Its near the underground station so easy to get around. The interior of the hotel was in good condition. Rooms are not big but thats to be expected of a Holiday Inn. Breakfast was tasty with...

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Helpful?
Thank Steve_Mark2013
Beatriz A, Front Office Manager at Holiday Inn Madrid - Calle Alcala, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Miami, Florida
Reviewed 3 February 2017

Nice place, great bar, and the breakfast is a luxury. Close to La Gran Via in taxi. Transportation easy from the hotel. Really comfortable even for a family. The front desk is allways at your service and you have a few restaurants close.

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Helpful?
Thank Emartell01
Reviewed 7 January 2017

I recently stayed at the hotel for 2 nights and everything was excellent. Room was quite fine, very clean and spacious. Didn't hear a single noise from other rooms (which is rare in Europe!). TV channels were ok, and internet was fine. It is indeed a bit far from downtown, but it wasn't a problem to me. The nearest subway...

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Helpful?
1Thank Priscilla I
Beatriz A, Front Office Manager at Holiday Inn Madrid - Calle Alcala, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

Reviewed 12 December 2016 via mobile

It's fine. Not expensive. 2 mins walks and you have a metro station. Will bring you directly to Gran Via. The famous street. Clean. Rooms are not bigs but for the price it's ok. Closed to airport. 10 mins drive. There is no iron. Wifi is ok.

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Helpful?
Thank Canada12345678
Beatriz A, Front Office Manager at Holiday Inn Madrid - Calle Alcala, responded to this review

Dear Guest, Thank you very much for your review. It is very pleasant to know that you liked the Hotel Holiday Inn Madrid Calle Alcala, and our services and staff. We hope to offer you our service in your next visits to Madrid, and take the opporunity to improve more our products. Best regards

San Francisco, California
Reviewed 9 December 2016 via mobile

The hotels provides reasonably sized rooms with a modern decor. The appointments are standard for this level of hotel. The front desk staff are friendly and helpful. The parking on the lower floors can be a bit tricky to enter/exit. The gym has basic cardio and weights, however, the ventilation in not great so it can become quite congested when...

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Helpful?
Thank capriskman
Beatriz A, Front Office Manager at Holiday Inn Madrid - Calle Alcala, responded to this review

Dear Guest, Thank you very much for your review. It is very pleasant to know that you liked the Hotel Holiday Inn Madrid Calle Alcala, and our services and staff. We hope to offer you our service in your next visits to Madrid, and take the opporunity to improve more our products. Best regards

dublin, ireland
Reviewed 19 November 2016

It is currently 3.36am. There is a disco Blaring though my room. I have rang reception and told them I cant sleep. They have confirmed the disco will be going on till 4.30am. They offered to move me. I said it would be too much trouble at 3.30am to get all my things together. Moral of the story - discos...

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1Thank Dubloke
Beatriz A, Front Office Manager at Holiday Inn Madrid - Calle Alcala, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again.

Venice
Reviewed 17 November 2016

This is a decent hotel with fairly large rooms for European standards. It does have a fairly ok bar/restaurant, however the breakfast is a massive disappointment. The front desk staff are quite nice, however.

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Helpful?
Thank HuskerTraveller
Beatriz A, Front Office Manager at Holiday Inn Madrid - Calle Alcala, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely,

San Juan, Puerto Rico
Reviewed 15 November 2016

This hotel recently became part of the Holiday Inn chain and fits wonderfully in that category. It is located on a spot between the airport and the center of town on the famous Calle de Alcalá with convenient access to public transportation.

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Thank alguzal
Beatriz A, Front Office Manager at Holiday Inn Madrid - Calle Alcala, responded to this review

Dear Guest, Thank you very much for your review. It is very pleasant to know that you liked the Hotel Holiday Inn Madrid Calle Alcala, and our services and staff. We hope to offer you our service in your next visits to Madrid, and take the opporunity to improve more our products. Best regards

Toronto, Canada
Reviewed 6 November 2016

This is a very nice hotel. The food at the restaurant was delicious and breakfast was excellent. If you want to try local cuisine, you will have to venture out. This hotel is catered to the conservative North American travelers. The only compliant I had was that the washroom had a smell. Otherwise, there is nothing wrong. Metro ride to...

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Helpful?
Thank Lennoxzenon
Beatriz A, Guest Relations Manager at Holiday Inn Madrid - Calle Alcala, responded to this review

Dear Guest, It is an honour for Holiday Inn Madrid - Calle Alcala to receive from you so pleasant opinion. We take note of your suggestions in order to improve our services. Thank you.

Bad Schonborn, Germany
Reviewed 30 October 2016 via mobile

was for the first time there and will be there the next time too. Clean, quiet and good located. Subway close by and so, this is a recommendation. Would suggest, to ask for highest floor towards the back of the hotel

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Helpful?
Thank jtk1962
Beatriz A, Front Office Manager at Holiday Inn Madrid - Calle Alcala, responded to this review

Dear Guest, It is an honour for Holiday Inn Madrid - Calle Alcala to receive from you so pleasant opinion. We take note of your suggestions in order to improve our services. Thank you.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
In Madrid, the economic, political and social centre of Spain, Velada Hotels present a hotel designed to cater to your every need, located on one of the city’s main thoroughfares, the Calle Alcalá. The hotel is strategically located in the city centre, minutes from the Congress and Convention Centre (IFEMA) and Barajas Airport, making it an ideal destination for any type of trip. Opened in the spring of 2003, the Velada Madrid Hotel has a total of 261 rooms spread over four floors, with all kinds of services and amenities to ensure an enjoyable stay. ... more   less 

Additional Information about Holiday Inn Madrid - Calle Alcala

Address: C/ Alcala 476, 28027 Madrid, Spain (Formerly Velada Madrid Hotel)
Region: Spain > Community of Madrid > Madrid > San Blas
Price Range: ₹ 4,025 - ₹ 11,229 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Madrid - Calle Alcala 4*
Number of rooms: 261
Reservation Options:
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Also Known As:
Velada Hotel Madrid
Hotel Style:
#86 Luxury Hotel in Madrid
#92 Family Hotel in Madrid
#104 Romantic Hotel in Madrid
#106 Business Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Madrid - Calle Alcala staff and other travellers.
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Questions? Get answers from Holiday Inn Madrid - Calle Alcala staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“quiet floors, friendly staff”
 of 5 bubbles 87priscillai, 7 Jan 2017 | Read review
“back garden rooms have a better view and are more quite”
 of 5 bubbles 708radug, 2 Jul 2016 | Read review
“All the rooms we had on the second floor were good and clean. We were asked if we preferred smoking or non-smoking.”
 of 5 bubbles sbf1987, 23 Mar 2016 | Read review
“ask for any room but check if there is no smell of smoking in the room”
 of 5 bubbles Artur1977, 20 Feb 2016 | Read review
“top floor !”
 of 5 bubbles PortugalElsa, 22 Jan 2016 | Read review
5 of 5