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Silken Puerta de Madrid

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Traveller (236)
Room & Suite (220)
Dining (45)
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Overview
  • Excellent30%
  • Very good44%
  • Average16%
  • Poor6%
  • Terrible4%
Travellers talk about
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
4 Star Hotel
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Rooms
10 Jun11 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (831)
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187 results
Traveller rating
49
71
42
17
8
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LanguageEnglish
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49
71
42
17
8
Show reviews that mention
All reviewscity centrebus stop just around the cornerfree transfer from airportclose to the airportbusiness visitnice and helpful staffbig bathroomnice hotelbath and showerrestaurants within walking distanceroom was spacioustwo sinksmain roadexcellent breakfastnight's sleepcontinental breakfastgood size
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1 - 5 of 187 reviews
Reviewed 2 days ago via mobile

Picked up at the airport and checked in at the hotel was smooth. The room was quite spacious than we’re expecting. The breakfast selection is standard. Room service and food was great too. We enjoyed our first day at the hotel. On our second day...More

Thank Boris K
Hotel's Favourite
Reviewed 2 weeks ago via mobile

In fact This hotel has four star. But according to me it is better than five stars hotel. Because the decoration of this hotel is absolutaly perfect.it has new trend colums ,panoramic lifts ,sympatic and warm coloured walls ,carpets ,many sky lights very comfort rooms...More

Thank Turgut A
Response from Raquel G, Customer care department at Silken Puerta de MadridResponded 2 weeks ago

Dear Turgut, thank you for staying with us and for rating our facilities and services, We appreciate you comments and we are happy that you have enjoyed your stay with us. We hope to wellcome you again if you come back to Madrid anytime. Best...More

Reviewed 1 week ago

I was suggested to stay in this hotel for two nights on a business trip and i must say i liked it very much, room was fine , services and staff were appropriate and breakfast was absolutely good. Therefore i recommend it.

Thank silvia_ale
Response from Raquel G, Customer care department at Silken Puerta de MadridResponded 6 days ago

Dear Silvia, thank you for staying with us and for rating our facilities and services. We appreciate your comments and we are happy that you have enjoyed your stay with us. We will be glad to welcome you again. Best regards, Customer care department.

Reviewed 1 week ago via mobile

Hotel was really great and we loved the room we chose which had a wooden bath in addition to this the curtains were blackout so we both slept really well. The outside bar is great and the hotel is really close to an underground station....More

Thank Marieta V
Response from Raquel G, Customer care department at Silken Puerta de MadridResponded 1 week ago

Dear Marieta, we are afraid that your comments are addressed you another hotel, because we don't have any pool and our rooms doesn't have woden baths. Best regards, customer care department.

Reviewed 1 week ago

Very good sleeping and vey good breakfast!! Arrived at 22h and still could eat something in the bar/restaurant. Stayed four nights, every day clean sheets and towels, room very good cleaned. Extra bed for child 12 years old, no problem. Maybe, only thing to say...More

Review collected in partnership with this hotel
Thank Mario D
Response from Raquel G, Customer care department at Silken Puerta de MadridResponded 1 week ago

Dear Mario, thank you for staying with us and for rating our facilities and services. We appreciate your comments and we are happy that you have enjoyed your stay. We would be glad to wellcome you again. Best regards, customer care department.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Free Internet
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 64 - US$ 170 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#128 Luxury Hotel in Madrid
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$ 64 - US$ 170 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#128 Luxury Hotel in Madrid
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveller (236)
Room & Suite (220)
Dining (45)
Amenities (8)
Business Centre & Event Rooms (5)
Family and Play Areas (1)
Questions & Answers
Ask a question
Nina A
21 August 2017|
AnswerShow all 2 answers
Response from Raquel G | Property representative |
Dear Nina, We are sorry but we don't offer this posibility. Best regards,
0
Votes
Google Translation
Dhanasegaran S
20 May 2017|
AnswerShow all 2 answers
Response from Raquel G | Property representative |
Good morning, yes, we sell tickets for local attractions at front desk. Best regards, Customer care department.
0
Votes
Google Translation
sbrown48
17 May 2017|
Answer
Response from Raquel G | Property representative |
Hello, our hotel is situated at 8 km from the center of Madrid. At 100m from the hotel entrance, there is a bus stop in which you can take the bus 146 that goes to Plaza del Callao in city center, in about 30 minutes. Best... More
0
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Google Translation
Room Tips
"Pick a room in floor 1 or 4...those are my favorite floors"
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"Upper rooms are warmer, good for winter, but get lower rooms for summer."
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"Awesome Place"
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"COuldn't think of any differences that would drive you to request rooms at this location"
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