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Gran Melia Fenix

Traveller (1061)
360
Panoramas (38)
Dining (116)
Certificate of Excellence
Overview
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Hermosilla 2, 28001 Madrid Spain See on map
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star accommodation
Additional information
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Rooms
27 Jan28 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,497)
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1,337 results
Traveller rating
858
331
98
33
17
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LanguageEnglish
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858
331
98
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17
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All reviews red level dry martini martini bar dry bar clarins products private lounge plaza colon premium room turn down service salamanca area luxury hotel beautiful hotel tapas breakfast buffet is upon check an upgrade four nights
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1 - 5 of 1,337 reviews
Reviewed 2 weeks ago via mobile

This is a great property, old but well kept. For Madrid, it can be a great choice. It’s located in nice part, away from typical touristy area and yet very close to everything - not many young guests here more for family and older tourists....More

Date of stay: June 2018
Thank BurneyNYC
Response from Elsa E, Guest Relations Manager at Gran Melia FenixResponded 1 week ago

Dear BurneyNYC, Greetings from Madrid! On behalf of myself and all the staff of the Gran Melia Fenix, I would like to thank you for having chosen us for your stay in Madrid as well as for taking the time to post your comments on...More

Hotel's Favourite
Reviewed 27 November 2018 via mobile

I haven’t posted in a while even though I’ve been traveling a lot but after my last two week Spain baby-moon trip I decided to write some reviews. My first stop was four nights in Madrid at the Fénix. From the moment we walked in...More

Date of stay: November 2018
Thank ugpmanny
Response from Elsa E, Guest Relations Manager at Gran Melia FenixResponded 27 November 2018

Greetings from Madrid! On behalf of myself and all the staff of the Gran Melia Fenix, I would like to thank you for having chosen us for your stay in Madrid as well as for taking the time to post your comments on Tripadvisor. It...More

Reviewed 2 weeks ago via mobile

This was our first time in Madrid and the first leg of our trip in Spain. Location of this hotel was excellent, it’s close to shopping and Retiro Park for an early morning jog. The check in went without a hitch and the staff in...More

Date of stay: December 2018
Thank BMJSKrupa
Response from Elsa E, Guest Relations Manager at Gran Melia FenixResponded 2 weeks ago

Greetings from Gran Meliá Fénix! Our entire team is delighted to hear that the warm and personalized service highlighted your experience. High quality level is a must for us and searching for the excellence is our main goal. We are truly passionated about the customer...More

Reviewed 2 weeks ago

Great from the moment we walked in. Our flight arrived super early and the front desk was happy to check us in at 7am. Everything was quality, even the hair dryer and faucets. Bed was extremely comfortable. Turn down service included delicious chocolate. My wife...More

Date of stay: December 2018
Thank chrissX4662CN
Response from Elsa E, Public Relations Manager at Gran Melia FenixResponded 2 weeks ago

Dear chrissX4662CN, Greetings from Madrid! On behalf of myself and all the staff of the Gran Melia Fenix, I would like to thank you for having chosen us for your stay in Madrid as well as for taking the time to post your comments on...More

Reviewed 4 weeks ago via mobile

As shows from previous reviews : this is and has been my favourite Madrid hotel since a looooong time. This time bit bumpy. Breakfast staff clearly did not have their best days (grumpy, unresponsive). Reception was as good as always. Room on first floor and...More

Date of stay: December 2017
Thank SwizerlandRoisindubh
Response from Elsa E, Guest Relations Manager at Gran Melia FenixResponded 4 weeks ago

First of all, thank you for your consideration sharing with us your sincere and constructive feedback following your recent stay in Gran Melia Fenix. The comments and observations of our guests are of paramount importance to us, as those are the most valuable guideline to...More

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About
Description
The Hotel Gran Melia Fenix is a reference of the finest in the city's hotel industry, and member of the exclusive group of The Leading Hotels of the World. With its famous DRY Cosmopolitan Bar by Javier de las More Muelas, it is the foremost example of luxury and service with all of the Spanish charisma.Its magnificent location in the exclusive Salamanca neighbourhood, in the heart of the financial district and surrounded by the famous streets of Serrano, Velazquez, Goya and on the Paseo of la Castellana. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Wheelchair Access
Pool
Beachfront
Free Parking
Spa
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Romantic
,
Family
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Romantic
,
Family
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
203
Price range
US$ 181 - US$ 483 (Based on Average Rates for a Standard Room)
Also Known As
Gran Melia Fenix Hotel Madrid
,
Gran Melia Madrid
,
Gran Melia Hotel Madrid
Location
Spain > Community of Madrid > Madrid > Barrio Salamanca / Recoletos / Salamanca (District) / Golden Mile (Milla de Oro)
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Romantic
,
Family
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
203
Price range
US$ 181 - US$ 483 (Based on Average Rates for a Standard Room)
Also Known As
Gran Melia Fenix Hotel Madrid
,
Gran Melia Madrid
,
Gran Melia Hotel Madrid
Location
Spain > Community of Madrid > Madrid > Barrio Salamanca / Recoletos / Salamanca (District) / Golden Mile (Milla de Oro)
Photos
Traveller (1,061)
Room & Suite (573)
Dining (116)
Pool & Beach (2)
Amenities (50)
Business Centre & Event Rooms (13)
Family and Play Areas (5)
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Questions & Answers
Ask a question
gr_hopper
1 October 2018|
AnswerShow all 4 answers
Response from CLemyre | Reviewed this property |
The evening cocktail hour with a variety of snacks was wonderful, the included breakfast buffet was very nice. We felt it was worth the money and room was well appointed.
1
Vote
Wesctesterer
3 September 2018|
AnswerShow all 11 answers
Response from Elsa E | Property representative |
Dear Wescterterer, All our rooms are soundproof, we also have interior rooms if you wish. With our best wishes to welcome you soon in Gran Meliá Fénix Elsa Escrig Guest Experience Manager
1
Vote
Google Translation
Aalevitt
2 June 2018|
AnswerShow all 6 answers
Response from Elsa E | Property representative |
The Hotel has a Thermal circuit, massages, health and beauty treatments in the most relaxing ambience at our Thai Room Wellness, but not a pool.
1
Vote
Room Tips
"The club floor is Not worth 50 Euros per day."
VincentP350
4 weeks ago
Read review
"If there's availability, try to have a room with a view to the Plaza Colón"
mjs661
13 Dec 2018
Read review
"Two guests should get a bigger room"
Creeping_Death_LA
24 Nov 2018
Read review
"ask to get a city view!"
pickymomboston
29 Oct 2018
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