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Gran Melia Fenix

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Traveller (1044)
Room & Suite (573)
Dining (116)
Overview
Hotel website
Hermosilla 2, 28001 Madrid Spain See on map
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star accommodation
Additional information
Visit Hotel Website
Offers from Gran Melia Fenix
Hotel deals
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Reviews (2,438)
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1,307 results
Traveller rating
842
321
96
31
17
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Time of year
LanguageEnglish
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842
321
96
31
17
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All reviewsred leveldry martinidry barmartini barclarins productsthe hard rock cafeprivate loungeleading hotels of the worldplaza colonpremium roomturn down servicesalamanca districtclassic hoteltapasbeautiful hotelstar hotelbreakfast buffet is
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1 - 5 of 1,307 reviews
Reviewed yesterday

Just back from a weekend in Madrid. We loved this hotel. We booked on an Amex Fine Hotels deal which included an upgrade, early/late check in and out and an €85 room credit. Pretty good deal. The room was traditional but effective, breakfast was excellent...More

Thank Swindoneric
Hotel's Favourite
Reviewed 15 July 2018

The hotel is located outside the old town. Most tours leave from the Old Town so it takes 20min by cab and costs between $7 euro's and 9 euros's each way to get there and back. The hotel is clean and they have 24 hour...More

1  Thank KAZZAAUS
Response from Elsa E, Guest Relations Manager at Gran Melia FenixResponded 19 July 2018

First of all, thank you for choosing Gran Meliá Fenix during your stay in Madrid. We are delighted to hear that you enjoyed your stay at the Red Level lounge and that you found our staff helpful and thoughtful. We are striving every day to...More

Reviewed 2 days ago

Hotel is located at Salamanca area on a big street small lobby but with nice atmosphere very loud air condition in the room tiny sink, very hard to wash the hands not possible to use the small refrigerator in the room. it is designated only...More

Thank lapidot
Response from Elsa E, Guest Relations Manager at Gran Melia FenixResponded yesterday

We very much appreciate your constructive comments regarding your stay at the Gran Melia Fenix. It is always a pleasure to receive positive feedback from our guests because our principal aim is provide you with the best of our attention for make your stay a...More

Reviewed 6 days ago via mobile

Spent 4 days in Madrid Stayed in a suite on the Red Level Well worth it Accommodations fantastic Bathroom unusually large for Europe Nice amenities Staff very helpful Location excellent Food and drinks plentiful and deliciousMore

Thank Robin T
Response from Elsa E, Guest Relations Manager at Gran Melia FenixResponded 5 days ago

Wow, It is a great reward for us to receive this fabulous review! It makes us truly proud to know that you had a memorable stay at Gran Meliá Fenix . In Gran Meliá the guests' satisfaction is our priority and whenever we surpass your...More

Reviewed 1 week ago via mobile

I thought the Hotel was great until I received my bill on checking out yesterday. I had asked for an upgrade to a family room when I realised how small our Premium room that had been originally booked was. My travel agent had contacted the...More

Thank Linda M
Response from Elsa E, Guest Relations Manager at Gran Melia FenixResponded 6 days ago

First of all, I would like to thank you for having given us the opportunity to host you at Gran Meliá Fénix Hotel as well for sharing your experience through Tripadvisor, as our main aim is to keep improving day by day and provide with...More

View more reviews
About
Description
The Hotel Gran Melia Fenix is a reference of the finest in the city's hotel industry, and member of the exclusive group of The Leading Hotels of the World. With its famous DRY Cosmopolitan Bar by Javier de las ...More Muelas, it is the foremost example of luxury and service with all of the Spanish charisma.Its magnificent location in the exclusive Salamanca neighbourhood, in the heart of the financial district and surrounded by the famous streets of Serrano, Velazquez, Goya and on the Paseo of la Castellana. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Wheelchair Access
Pool
Beachfront
Free Parking
Spa
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Romantic
,
Family
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Romantic
,
Family
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
203
Price range
US$ 223 - US$ 627 (Based on Average Rates for a Standard Room)
Also Known As
Gran Melia Fenix Hotel Madrid
,
Gran Melia Madrid
,
Gran Melia Hotel Madrid
Location
Spain > Community of Madrid > Madrid > Barrio Salamanca
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Romantic
,
Family
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
203
Price range
US$ 223 - US$ 627 (Based on Average Rates for a Standard Room)
Also Known As
Gran Melia Fenix Hotel Madrid
,
Gran Melia Madrid
,
Gran Melia Hotel Madrid
Location
Spain > Community of Madrid > Madrid > Barrio Salamanca
Photos
Traveller (1,044)
Room & Suite (573)
Dining (116)
Pool & Beach (2)
Amenities (50)
Business Centre & Event Rooms (13)
Family and Play Areas (5)
Nearby
Barrio de Salamanca
Broad, tree-lined avenues with pretty streetlights
frame the neighbourhood of Barrio Salamanca. With
beautiful condominium buildings that make up most
blocks in this area, this part of town is refined and
quiet. It is also host to a few of the city's large
shopping avenues, including Calle Serrano and Calle
Jose Ortega y Gasset. A walk down these streets will
reveal upscale chains, small boutiques, and plenty of
...More
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Questions & Answers
Ask a question
Wesctesterer
3 September 2018|
AnswerShow all 10 answers
Response from Elsa E | Property representative |
Dear Wescterterer, All our rooms are soundproof, we also have interior rooms if you wish. With our best wishes to welcome you soon in Gran Meliá Fénix Elsa Escrig Guest Experience Manager
1
Vote
Google Translation
Aalevitt
2 June 2018|
AnswerShow all 6 answers
Response from Elsa E | Property representative |
The Hotel has a Thermal circuit, massages, health and beauty treatments in the most relaxing ambience at our Thai Room Wellness, but not a pool.
1
Vote
gr_hopper
21 May 2018|
AnswerShow all 2 answers
Response from Waloc1234 | Reviewed this property |
The drinks available in the Red Level are excellent but the food is basic and when we were there the snacks weren’t replenished as the evening went on.This does not compare favourably with our visit last year when the food... More
1
Vote
Room Tips
"Red Level rooms"
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"Rooms on any floor with the number 21 or 22 have nice views and are larger. They are an upgraded category"
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"Ask for an upgrade if applicable because these rooms are SMALL!"
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"Ask for a room with a jacuzzi on the balcony"
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