We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Gran Melia Fenix

Melia.comUS$ 193*
View Deal
#29 of 445 Hotels in Madrid
Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$ 204*
US$ 193*
Great Deal
US$ 204*
US$ 204*
Compare best prices from top travel sites
and 10 more sites!
Professional photos
Gran Melia Fenix
Gran Melia Fenix
Panoramas (38)
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

1,972 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,111: English reviews
Start your review of Gran Melia Fenix
 Click to rate
New York City, New York
Reviewed 2 days ago NEW

Room was beautifully appointed. Excellent common areas with inside and outside bar. Hotel is situated in an area of embassies and expensive apartment buildings. Some very nice restaurants nearby. It is a twelve minute walk to the Prada and the old town is "across town"...about 20 minutes. The hotel service was good except for one thing. Getting a cup of...

 Report
Helpful?
Thank Linda G
Sao Paulo, SP
Reviewed 2 days ago NEW

The hotel is very well located, charming and near the turistic places and good restaurants. We liked the staff and would return if find good rates. We haven't had breakfast due to the price, but enjoined the bar.

Review collected in partnership with The Leading Hotels of the World
 Report
Helpful?
Thank Y1568IGrafaelm
England, United Kingdom
Reviewed 5 days ago NEW

Tired and in need of major renovation which we understand is being started but should have been done ages ago. Doesn't help us when we are proudly told by the hotel that yes it is required and is starting to be done. Of particular impact was the central heating which simply didn't work properly which we asked about soon after...

 Report
Helpful?
Thank Anthony J
EstherVillanueva2016, RedGlove Service Manager at Gran Melia Fenix, responded to this review

Dear Anthony J, Greetings from Madrid! First of all we would like to thank you for taking the time to share with us your feedback about your last stay in our hotel. We are sorry to read that in some points your stay did not reach your expectations and we are willing to welcome you back very soon to fully...

Bangkok, Thailand
Reviewed 6 days ago NEW

The hotel and room are splendidly decorated, but a bit small room. Right in the City. A decent varieties of breakfast to choose from and very high quality. I enjoyed the food there very much. One block to shopping street.

 Report
Helpful?
Thank Prasas T
EstherVillanueva2016, RedGlove Service Manager at Gran Melia Fenix, responded to this review

Dear Prasas T, Thank you for sharing your experience with the TripAdvisor users! For us it is really important receive your feedback in order to improve our services.We are proud to know you have enjoyed the decoration of the hotel and the quality of the breakfast. We hope to have the opportunity to welcome you back very soon in Madrid...

Reviewed 6 days ago NEWvia mobile

I went here for one night on business. On the positive side, the staff are friendly. The bedroom was a good size and I like the Elemis toiletries. The entrance to the restaurant features a beautiful glass dome. The not so good: - there are so many different light switches in the bedroom it's overkill - the breakfast just wasn't...

 Report
Helpful?
Thank Colombus72
EstherVillanueva2016, RedGlove Service Manager at Gran Melia Fenix, responded to this review

Dear Colombus72, First of all we would like to thank you for taking the time to share with us your feedback about your last stay in Gran Meliá Fénix. We are glad to know you have enjoyed your bedroom and the passion for service that we want to offer to our guests. On the other hand,we feel very sorry if...

Bucharest
Reviewed 1 week ago

We had a company event end of March 2017 in Madrid and we were all accommodated to Gran Melia Felix. Although we were requested to provide our passports/IDs in advance, so that the booking will go smooth, when we arrived at the hotel we were 10 people and, in addition to the fact that we had to wait 10 minutes...

 Report
Helpful?
Thank mikka2009
EstherVillanueva2016, RedGlove Service Manager at Gran Melia Fenix, responded to this review

Dear mikka2009, First of all we would like to thank you for taking the time to share with us your feedback about your last stay in Gran Meliá Fénix. We feel very sorry if in some points we did not reach your expectations, and we hope you will the chance to come back to Madrid, we will be more than...

Reviewed 2 weeks ago via mobile

Stayed in the Gran Melia Felix Hotel in Madrid. Very comfortable and excellent staff on hand we upgraded to the Red Level which is worthwhile doing you get an excellent choice of breakfast and drinks during the evening. Very handy for trips around the city and within 1 minute walking distance of the major stores in the Salamanca area.

 Report
Helpful?
Thank Kenfolly
EstherVillanueva2016, RedGlove Service Manager at Gran Melia Fenix, responded to this review

Dear Kenfolly, We very much appreciate your comments regarding your stay at the Gran Melia Fenix. It is always a pleasure to receive positive feedback from our guests because our principal aim is provide you with the best of our attention for make your stay an unforgettable memories. We are glad to know you have enjoyed the Red Level Experience...

Helsinki
Reviewed 2 weeks ago

Much to like about this hotel. Central location in the upscale shopping district close to the Retiro park. Other parts of the city walkable or inexpensive taxi ride depending on your choice. Reception staff very friendly and helpful as are the bar staff. Bar area is spacious and relaxing with an outdoor patio which we used a couple of times....

 Report
Helpful?
Thank Skotti56
EstherVillanueva2016, RedGlove Service Manager at Gran Melia Fenix, responded to this review

Dear Skotti56, We really much appreciate your comment regarding your recent stay in the Gran Meliá Fénix. It is a great pleasure to know that you have enjoyed your stay with us and you consider that the hotel is a good solid choice. On the other hand, we take note about your comments in order to make your next stay...

Reviewed 2 weeks ago via mobile

Great Hotel . Beautifull room en super nice staff ! Could not be better !! Very impressed By the personal sevice ! Room suite . New bathroom . Exclusive red level . Lot extra's . Not cheep but you get at least like you treated like a star ! Love Madrid ! People are frendly.

 Report
Helpful?
Thank Beat B
EstherVillanueva2016, RedGlove Service Manager at Gran Melia Fenix, responded to this review

Dear Beat B, We really much appreciate your comment regarding your recent stay in the Gran Meliá Fénix. It is a great pleasure to know that you have enjoyed your stay with us and that our staff ,the Red Level Experience and the facilities in the rooom met your expectations. Looking forward to welcome you soon to offer another experience...

Chicago, Illinois
Reviewed 2 weeks ago via mobile

If only I could give this hotel 6 stars! My recent stay here with my family exceeded any prior expectation I had for the Gran Melia. The lobby is lavishly decorated as is the entire hotel, with grand columns and an impressive stained glass ceiling greeting guests at the entrance. The rooms are luxuriously appointed with pretty much every detail...

 Report
Helpful?
Thank M06642199
EstherVillanueva2016, RedGlove Service Manager at Gran Melia Fenix, responded to this review

Dear M06642199, I would like to thank you on behalf of the Gran Melia Fenix staff for nice comments regarding your stay with us. I was so pleased to read that you enjoyed the service provided and were impressed by our Team. Their passion to deliver above and beyond and to exceed our guest expectations every day, is the reason...

1,205 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (820)
Viewed
Hotel & Grounds (156)
Viewed
Room/Suite (209)
Viewed
Bathroom (71)
Viewed
View from Room (28)
Viewed
Dining (40)
Viewed
Business Centre/Function Rooms (3)
Viewed
Family/Play Areas (3)
Viewed
Pool/Beach Area (2)
Viewed
2:55
Videos (1)
Viewed
Other (307)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (295)
Viewed
Amenities (50)
Viewed
Other (71)
Viewed
One Bedroom Suite (32)
Viewed
Penthouse Suite (32)
Viewed
Dining (47)
Viewed
Supreme Room (22)
Viewed
The Hotel (41)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (90)
Viewed
Room/Suite (26)
Viewed
Dining (12)
Viewed
Bathroom (1)
Viewed
Hotel & Grounds (14)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (36)
14/05/2017 15/05/2017
Hotels you might also like...
Travellers also viewed these Madrid hotels
Centro
Gran Melia Palacio de Los Duques
Huertas
The Westin Palace Madrid
Arguelles
Melia Madrid Princesa
Melia Madrid Princesa
#66 of 445 in Madrid
2,051 reviews
Show Prices
Show Prices
Show Prices
Barrio de Salamanca
Hotel Villa Magna
Hotel Villa Magna
#8 of 445 in Madrid
589 reviews
Paseo del Prado
Hotel Ritz, Madrid
Hotel Ritz, Madrid
#33 of 445 in Madrid
1,753 reviews
Huertas
Hotel Villa Real
Hotel Villa Real
#34 of 445 in Madrid
1,645 reviews
Show Prices
Show Prices
Show Prices

Staying in Barrio de Salamanca

Neighbourhood Profile
Barrio de Salamanca
Broad, tree-lined avenues with pretty streetlights frame the neighbourhood of Barrio Salamanca. With beautiful condominium buildings that make up most blocks in this area, this part of town is refined and quiet. It is also host to a few of the city's large shopping avenues, including Calle Serrano and Calle Jose Ortega y Gasset. A walk down these streets will reveal upscale chains, small boutiques, and plenty of opportunities for shopping or checking out the stylish displays. The locals here are polished and fashionable, the atmosphere is leisurely, and the lush Retiro Park on the southern border is yet another opportunity to enjoy the outdoors. A stroll through Barrio Salamanca is all about admiring the beautiful architecture, window-shopping, and people-watching in this upper-crust corner of Madrid.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Uniquely located on the Plaza de Colon, the Hotel Gran Melia Fenix is a reference of the finest in the city's hotel industry, and member of the exclusive group of The Leading Hotels of the World. With its famous DRY Cosmopolitan Bar by Javier de las Muelas, it is the foremost example of luxury and service with all of the Spanish charisma.Its magnificent location in the exclusive Salamanca neighbourhood, in the heart of the financial district and surrounded by the famous streets of Serrano, Velazquez, Goya and on the Paseo of la Castellana. ... more   less 

Additional Information about Gran Melia Fenix

Address: Hermosilla 2 | Plaza De Colon, 28001 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Barrio de Salamanca
Price Range: ₹ 11,419 - ₹ 45,956 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Gran Melia Fenix 5*
Number of rooms: 203
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Orbitz, Priceline, Hotwire, Booking.com, Travelocity, Prodigios Interactivos SA, Cheap Tickets, Agoda, Cancelon, TripOnline SA and HotelQuickly so you can book your Gran Melia Fenix reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Gran Melia Fenix Hotel Madrid
Gran Melia Madrid
Gran Melia Hotel Madrid
Hotel Style:
#7 Business Hotel in Madrid
#12 Romantic Hotel in Madrid
#21 Family Hotel in Madrid
#24 Luxury Hotel in Madrid
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Gran Melia Fenix staff and other travellers.
22 questions
Ask a question
exeter
over a year ago

See all questions (22)

Questions? Get answers from Gran Melia Fenix staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“View of plaza de colon- higher floor”
  • Premium room
ADAWNorthWales, 5 Apr 2017 | Read review
“Room facing Plaza de Colon, on high floor and renovated with large bathroom.”
FoodforThought17, 19 Mar 2017 | Read review
“Ask for a room facing outwards (onto the streets) at check in.”
BenC299, 24 Feb 2017 | Read review
“Book the Red Level room.”
Cristian84i, 12 Feb 2017 | Read review
“High floor corner suite.”
jabesm2017, 8 Feb 2017 | Read review
5 of 5
Melia.com
US$ 193* /night
View Deal
Hotels.comUS$ 204
Expedia.comUS$ 204
TripAdvisorUS$ 204
View all 13 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates