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Intur Palacio San Martin

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Traveller (402)
Room & Suite (237)
Dining (56)
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Overview
  • Excellent42%
  • Very good48%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“quiet square”(48 reviews)
“church bells”(18 reviews)
“great location”(140 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
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Reviews (1,254)
There are newer reviews for Intur Palacio San Martin
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664 results
Traveller rating
289
304
50
14
7
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LanguageEnglish
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289
304
50
14
7
Show reviews that mention
All reviewsquiet squarechurch bellsgreat locationroom overlooking the squareroyal palacewithin walking distancefrench doorsshort walkcentral locationquiet hotelsmall balconyspacious roombreakfast was excellenttop floornatural lightexcellent hotelquiet at night
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11 - 15 of 664 reviews
Reviewed 21 October 2017

Stayed at this hotel for one night before switching to a slightly less expensive hotel, all due to availability not because of experiences. Very quiet secluded location in a square/plaza, but steps away from restaurants and cafes. I had what I think was the biggest...More

Thank Elizabeth C
Response from HotelesIntur, Gerente at Intur Palacio San MartinResponded 29 November 2017

"Dear Elizabeth C Thank you for sharing your experience at our hotel with other travelers. We inform you that we effectively closed on November 1, 2017, to carry out a comprehensive refurnished. We would like you to return and buy the final result, it will...More

Reviewed 21 October 2017

The safe in my room was looked because of an electricity problem, few hours before my flight!!! The staff made a lot of noise during cleaning the rooms, and you can't sleep in the morning after 07:00.More

Thank avi328
Response from HotelesIntur, Gerente at Intur Palacio San MartinResponded 29 November 2017

"Dear avi328, First of all thank you for recording on Tripadvisor your experience at our hotel. We regret not having succeeded in meeting your needs in relation to your stay, I would like to inform you that we have taken appropriate actions and this situation...More

Reviewed 20 October 2017

Very nice hotel, and great location --- we had a room overlooking the square so it was a bit loud all night. Rooms were very large and a wee bit dated --- could use an overhaul. Breakfast was VERY good and the staff VERY attentive....More

Thank nikki m
Response from HotelesIntur, Gerente at Intur Palacio San MartinResponded 29 November 2017

"Dear nikki m Thank you for sharing your experience at our hotel with other travelers. We inform you that we effectively closed on November 1, 2017, to carry out a comprehensive refurnished. We would like you to return and buy the final result, it will...More

Reviewed 9 October 2017

This hotel is in great location for visiting the main tourist attractions of Madrid. Our rooms (on the 5th floor), were clean and reasonably well equipped, however would agree with a recent comment that they do with updating.The staff were generally friendly, cannot comment on...More

Thank BosworthBattlers130
Response from HotelesIntur, Gerente at Intur Palacio San MartinResponded 29 November 2017

"Dear BosworthBattlers130 Thank you for sharing your experience at our hotel with other travelers. We inform you that we effectively closed on November 1, 2017, to carry out a comprehensive refurnished. We would like you to return and buy the final result, it will be...More

Reviewed 4 October 2017

We stayed at this hotel for two nights on 1st and 2nd September this year whilst on a short break to Madrid. It's a very good hotel in a great location. Our room was on the first floor overlooking the square to the front of...More

Thank wolvestyke
Response from HotelesIntur, Gerente at Intur Palacio San MartinResponded 29 November 2017

"Dear wolvestyke, Thank you for sharing your fantastic comments about our hotel on Tripadvisor. We will share them with the rest of the team since reviews like yours motivate us to keep doing a better job everyday and prove us that all we do is...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Details
Price range
US$ 101 - US$ 272 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#42 Family Hotel in Madrid
#50 Romantic Hotel in Madrid
#72 Luxury Hotel in Madrid
#115 Business Hotel in Madrid
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 101 - US$ 272 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#42 Family Hotel in Madrid
#50 Romantic Hotel in Madrid
#72 Luxury Hotel in Madrid
#115 Business Hotel in Madrid
Room types
Suites, Non-Smoking Rooms
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Traveller (402)
Room & Suite (237)
Dining (56)
Pool & Beach (1)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Nearby
Centro
Expansive plazas, local and foreign crowds, street
performers, colorful lights, window shopping,
restaurant signs promising the best paella, ham, and
churros con chocolate- this is downtown Madrid, a
collection of plazas interconnected by a network of
side streets. Some of these side streets are wide
pedestrian shopping routes, and some are hidden, so
it's possible to duck in and out of the bustle as
...More
Questions & Answers
Ask a question
Katy H
25 March 2018|
AnswerShow all 2 answers
Response from HotelesIntur | Property representative |
Hi katy. Yes, there are. Best regards
1
Vote
Google Translation
Shalleen G
15 June 2017|
Answer
Response from HotelesIntur | Property representative |
Hello, Thank you for your question, we are sorry, bus we haven't iron in room. We have at your disposal ironing services. Best regards Francisco Calvo
0
Votes
Google Translation
Shalleen G
13 June 2017|
AnswerShow all 3 answers
Response from Delatorrellc | Reviewed this property |
Absolutely. If for some reason you have difficulty printing at the business center the concierge will print them for you..
1
Vote
Room Tips
"Best rooms to book with a view would be to the front of the hotel on a higher floor."
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"Junior suite"
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"Check out your room first and ask for an upgrade to a balcony."
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"for a good nights sleep don't be over the square!!"
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