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InterContinental Madrid

Traveller (911)
Room & Suite (937)
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Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Silver level
The InterContinental Madrid hotel is a cosmopolitan retreat that opens up the real charm and passion of this vibrant city. A sense of occasion takes over the minute you step into our marble-lined lobby, where a sumptuous brunch is served on Sundays. Fine dining, award-winning business facilities and a 24-hour gym make the hotel a destination in itself. Salamanca's high-end fashion boutiques are a short distance from the hotel, as are Madrid's world-class museums.
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Property amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Restaurant
Bar/Lounge
Spa
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Paid Internet
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Green
Classic
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Book Direct and Save
Hotel deals
Location
Full view
100Great for walkers
Grade: 100 out of 100
230Restaurantswithin 0.5 km
30Attractionswithin 0.5 km
Neighbourhood
Chamberí
Multi-story residential buildings decorated with ornate balconies line the traditional, quiet, and pretty streets of Chamberí. Humble storefronts and neighbourhood taverns are scattered across the lower levels down every block, and here and there, there's a cluster of tables on the sidewalk. It isn't ever crowded, but people are always out, poking into the tiny bakeries, hardware stores, and tobacco shops, or ducking into a bright, unadorned cerveceria to have a coffee or beer by the bar, flip through the paper, and check the sports score. The round Plaza Olavide, where the fairly regular network of streets breaks form, is among the most green and lively spots. Restaurants line its circumference and sought-after outdoor tables fill the center of the plaza, where people relax to the sounds of kids playing and street musicians' tunes.
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2,123Reviews
1,781Photos
35Q+A
100Room tips
Traveller rating
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Popular mentions
We had two rooms, one for our two daughters, and one for my wife and me. Both rooms are comfortable and with a large bathroom. The service in the hotel was excellent, and staff we met was friendly - always with a broad smile that made people feel good. I read few reviews about
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Response from JCCMadrid, Manager at InterContinental Madrid
Responded today
Dear KevinT888, I would like to take this opportunity to thank you for your feedback that you addressed after staying with us at InterContinental Madrid. It is always refreshing to receive such wonderful comments and I have shared your feedback across all areas of the hotel. We do pride ourselves in providing the best service possible and ensuring that every guest has a friendly interaction and a memorable stay. So pleased also that you particularly enjoyed the comfortable,large rooms that you stayed in,as also the location. Once again, I am very happy that you enjoyed your stay here and I hope that I will have the pleasure to welcome you back in the not too distant future. Sincerely, Juan Carlos Caballero Rooms Division Manager
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I had a pretty small room , though admittedly i took it on reward points. Expected better as a platinum member. Breakfast host/ess were repeatedly confused with breakfast charges though I had confirmed the rates at the front desk. Location is far off from places of
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Response from JCCMadrid, Manager at InterContinental Madrid
Responded 5 days ago
Dear miraparas, Thank you for choosing to stay at InterContinental Madrid and for taking the time to share your constructive feedback with us. I am very sorry to hear that we did not meet your expectations and you were not satisfied with our services. Please allow me to apologies regarding the inconveniences caused with the breakfast charges. Once again, please accept my sincere apologies for any inconveniences caused to you and we are looking forward to welcoming you again to InterContinental Madrid and assure you of our service. Sincerely, Juan Carlos Caballero Rooms Division Manager
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Nice classic hotel, attentive staff at front desk and at the bar. Small room. Very nice bed sheets, clean, sleep well. We booked two rooms and asked to be close. We were given two rooms close to each other. Both of them had a nice balcony. The problem is that one of them
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Response from TrailBlazer579049, Front Office Manager at InterContinental Madrid
Responded 1 week ago
Dear 222888SL, Thank you for taking the time to tell us about your experience at InterContinental MADRID. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing InterContinental, Cordially Silvana Lovelle Reception Manager
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+2
When in Madrid I always stay at this hotel. Excellent staff and services. I always try getting one of the upper floors with a exterior balcony. Interior is also good. See photos. The club lounge always has an excellent selection of fresh and tasty dishes. The staff here are
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Response from JCCMadrid, Manager at InterContinental Madrid
Responded 2 weeks ago
Dear DrErickJMannPhD, I would like to take this opportunity to thank you for your feedback that you addressed after staying with us at InterContinental Madrid. It is always refreshing to receive such wonderful comments and I have shared your feedback across all areas of the hotel. We do pride ourselves in providing the best service possible and ensuring that every guest has a memorable stay. So pleased also that you particularly enjoyed the recommendations of the concierge team. Once again, I am very happy that you enjoyed your stay here and I hope that I will have the pleasure to welcome you back in the not too distant future. Sincerely, Juan Carlos Caballero Rooms Division Manager
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I stayed here for 4 days and 3 nights and I can say that I've had an amazing experience. The suite was very nice and the staffs were accommodating. They have a garden for smokers and it's nice to stay there and literally chill out.
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Response from JCCMadrid, Manager at InterContinental Madrid
Responded 3 weeks ago
Dear marco_supremo, Thank you for choosing to stay at InterContinental Madrid and for taking the time to share your feedback with us and with the TripAdvisor Community. I am happy to hear that you had a nice experience at our hotel and you appreciated the suite and the attitude of our members of the team. Thank you once again and we are looking forward to welcoming you back to InterContinental Madrid. Sincerely, Juan Carlos Caballero Rooms Division Manager
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Photo provided by managementInterContinental Madrid
Meeting room
Photo provided by managementInterContinental Madrid
Meeting room
Photo provided by managementInterContinental Madrid
Meeting room
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123456188
My best advise is to upgrade to the club floor, it includes breakfast, cocktails, water soda and much more.
0 votes
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The hotel concierge can help you by booking your trip. Yes , do it in advance !
1 vote
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I would call the hotel. No guarantee you will be able to, but that is probably the only way to.
1 vote
Do you have a swimming pool?
No, they don't
1 vote
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If I am platinum ambassador do I get lounge club access
Need to contact the hotel
0 votes
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1234567
"Higher floor with a balcony"
"Use taxi during the rush hours"
"Club rooms are very comfortable and with access to Club InterContinental Lounge"
"All rooms have the same amenities and size"
"The fifth floor appears to have more promising rooms"
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PRICE RANGE
US$ 202 - US$ 407 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental madrid hotel madrid
LOCATION
SpainCommunity of MadridMadridAlmagroChamberí
NUMBER OF ROOMS
302
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