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InterContinental Madrid

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#36 of 445 Hotels in Madrid
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InterContinental Madrid
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1,760 Reviews from our TripAdvisor Community

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Showing 1,223: English reviews
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Milwaukee, Wisconsin
Reviewed 6 days ago NEWvia mobile

We were satisfied with our stay ar the Intercontinental Madrid. It's in a residential neighborhood but there is easy access to public transportation as well as taxi service. You also can walk many places. We stayed here two nights. The rooms are clean and the staff friendly and accommodating. We also found it to be quiet which was a plus...

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Helpful?
Thank wfbsg
ICMadrid, General Manager at InterContinental Madrid, responded to this review

Dear Wfbsg, Thank you very much for your kind feedback about your last stay with us. We hope to welcome you back very soon. Kind regards, Manrique Rodríguez General Manager

Vadodara, India
Reviewed 1 week ago via mobile

Had stayed in this hotel for 4 nights. Took a deluxe room but it was very small so had to upgrade to junior suite! Had an emergency back home so had to leave in 2 nights but they did not refund the remaining amount as they said it was booked through a travel agent. Didn't quite understand that concept! Didn't...

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Helpful?
Thank patel7777
ICMadrid, General Manager at InterContinental Madrid, responded to this review

Dear Patel7777, Thank you very much for sharing your feedback and having chosen our Hotel for your last stay in Madrid. With kind regards, Manrique Rodríguez

Southport, North Carolina
Reviewed 1 week ago

The room and the bath room are extremely comfortable. The adjoining doors are not especially sound deadening and I was awakened a couple of times during the night. The view is non-existent as outside of our second story window is some sort of air conditioning unit blocking the sun and the view. Having said all of that, the property is...

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Helpful?
Thank EndlessSummerCaptain
ICMadrid, General Manager at InterContinental Madrid, responded to this review

Dear EndlessSummerCaptain, Thank you very much for sharing your feedback about your last stay and thanks for your great comment about our staff. We hope to welcome you back very soon. Kind regards, Manrique Rodríguez

Tel Aviv, Israel
Reviewed 2 weeks ago

The hotel is in a very nice area of Madrid,we stayed in a very nice and spacious room. The breakfast was excellent.150 meters from the hotel you can take a bus to the center. The transport is very good.you wait only three minutes for a bus and in 8 minutes you reach plaza del sol. The concierge were very helpful...

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Helpful?
Thank 139royter
ICMadrid, General Manager at InterContinental Madrid, responded to this review

Dear 139royter, Thank you very much for your feedback about your last stay with us and for sharing with other travellers our location and facilities. With kind regards, Manrique Rodríguez

United Kingdom
Reviewed 2 weeks ago

We chose this for a mini break in Madrid. It is near the Gregario Maranon Metro station and there are several bus stops nearby. As a IHG Gold Member, I was told I would be given one of the better rooms. I took the reception's word for it and we did get a room with a small balcony and not...

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Helpful?
Thank PrestonGuild
ICMadrid, General Manager at InterContinental Madrid, responded to this review

Dear PrestonGuild, Thank you very much for sharing your experience on trip advisor. We are very happy to know how much you enjoyed your stay. We hope to welcome you back very soon. With kind regards, Manrique Rodríguez

Kuala Lumpur, Malaysia
Reviewed 2 weeks ago

Good comfortable room in traditional European style deco, the club room is fantastic filled with delicious food and drinks all days. The location of the hotel is only a small distance to popular tourist attraction and accessible via underground train is nearby and easy. Service standard is good and friendly during my 4 nights stay at the hotel

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Helpful?
Thank yoong w
ICMadrid, General Manager at InterContinental Madrid, responded to this review

Dear Yoong w, Thank you very much for you feedback and kind words about our Hotel services, location and vibrant city. We hope to welcome you back very soon. Kind regards, Manrique Rodríguez

New York City, New York
Reviewed 2 weeks ago

I have stayed at this hotel at least 10 times - sometimes alone and others with my husband and we keep returning because the staff remembers our names and always even happy to see us again and go out of their way to make us comfortable . We always request a club room floor. We like having access to the...

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Thank MrsDarcy52
New Holland, Pennsylvania
Reviewed 2 weeks ago

Disappointed in most of the staff. Either they hate their jobs, lack the ability to smile or hate Americans. Not sure of the problem there. The room's appearance was tired. Old carpets & marked walls. Restaurant's food was average. Our room was on the top floor. There was HVAC very noisy!

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Helpful?
Thank Yoder406
ICMadrid, General Manager at InterContinental Madrid, responded to this review

Dear Yoder406, Thank you for choosing InterContinental and for taking the time to provide feedback about your experience at InterContinental Madrid. I would like to start by apologising to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to...

Isle of Man
Reviewed 3 weeks ago via mobile

What a wonderful visit we had at the Intercontinental in Madrid. Great location with easy access to central city by bus and metro and within 20 minute walking distance. Hotel rooms and service were excellent and staff were very friendly and helpful throughout our stay. Would highly recommend and would be happy to revisit in the future. Great hotel to...

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Helpful?
Thank RosieRed
ICMadrid, General Manager at InterContinental Madrid, responded to this review

Dear RosieRed, Thank you for taking the time to write such a positive and detailed review of the hotel. It is fantastic that so many of my colleagues stood out to you as providing excellent service. We are very passionate about delivering exceptional service so it is always encouraging when we receive such great feedback. We all look forward to...

New York City, New York
Reviewed 4 weeks ago

This is the most elegant of hotels. The rooms are large. The lobby is filled with flowers and opens upstairs into an exquisite parlor with a huge chandelier. The breakfast buffet is incredible. Two blocks away from the Ruben Dario Metro and bus stops to Atocha Station makes Madrid easily navigable. The staff is incredible. No shorts in the dining...

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Helpful?
Thank 144annp
ICMadrid, General Manager at InterContinental Madrid, responded to this review

Dear 144 annp, "Old World Elegance in the Best Location". Thank you for this fabulous review. Everyone is delighted to read your feedback and sends you best wishes from InterContinental Madrid. Be assured that such comments are so motivating for the team. Thank you. We hope to have the pleasure to welcome you back one day in the near future....

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Staying in Chamberi

Neighbourhood Profile
Chamberi
Multi-story residential buildings decorated with ornate balconies line the traditional, quiet, and pretty streets of Chamberí. Humble storefronts and neighbourhood taverns are scattered across the lower levels down every block, and here and there, there's a cluster of tables on the sidewalk. It isn't ever crowded, but people are always out, poking into the tiny bakeries, hardware stores, and tobacco shops, or ducking into a bright, unadorned cerveceria to have a coffee or beer by the bar, flip through the paper, and check the sports score. The round Plaza Olavide, where the fairly regular network of streets breaks form, is among the most green and lively spots. Restaurants line its circumference and sought-after outdoor tables fill the center of the plaza, where people relax to the sounds of kids playing and street musicians' tunes.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
Food & drink at the hotel
El Jardin del InterContinental
El Jardin del InterContinental
Cuisines: Mediterranean, European, Spanish, International, Contemporary
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
The InterContinental Madrid hotel is a cosmopolitan retreat that opens up the real charm and passion of this vibrant city. A sense of occasion takes over the minute you step into our marble-lined lobby, where a sumptuous brunch is served on Sundays. Fine dining, award-winning business facilities and a 24-hour gym make the hotel a destination in itself. Salamanca's high-end fashion boutiques are a short distance from the hotel, as are Madrid's world-class museums. ... more   less 

Additional Information about InterContinental Madrid

Address: Paseo de la Castellana, 49, 28046 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Chamberi
Price Range: ₹ 11,089 - ₹ 27,722 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Madrid 5*
Number of rooms: 302
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Hotwire, Hotels.com, Expedia, Travelocity, TravelUp, Priceline, TripOnline SA and HotelQuickly so you can book your InterContinental Madrid reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Madrid Hotel Madrid
Hotel Style:
#8 Green Hotel in Madrid
#9 Business Hotel in Madrid
#14 Family Hotel in Madrid
#16 Romantic Hotel in Madrid
#29 Luxury Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Madrid staff and other travellers.
21 questions
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Questions? Get answers from InterContinental Madrid staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid rooms ending in X61, 63, 65.”
EndlessSummerCaptain, 14 Apr 2017 | Read review
“4th floor not far from the lift”
139royter, 13 Apr 2017 | Read review
“Room either courtyard or street view”
yoongw, 10 Apr 2017 | Read review
“Unless you get a club room access floor the rooms are small”
MrsDarcy52, 10 Apr 2017 | Read review
“8th floors has loud HVACunit or something on the roof”
Yoder406, 8 Apr 2017 | Read review
5 of 5