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24/12/2017 25/12/2017
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    Sercotel Alcala 611

    Calle Alcala, 611, 28022 Madrid, Spain
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    24/12/2017 25/12/2017
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    US$ 69
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    Traveller (17)
    Room & Suite (78)
    Dining (24)
    • Excellent40%
    • Very good35%
    • Average25%
    • Poor0%
    • Terrible0%
    Travellers talk about
    “metro station” (2 reviews)
    “great hotel” (2 reviews)
    “pool” (2 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Outdoor pool
    Non-Smoking Hotel
    Room Service
    Family Rooms
    Meeting Rooms
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
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    24 Dec25 Dec
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    JPMiles / Payback Arrow
    JPMiles / Payback Arrow
    Reviews (39)
    Traveller rating
    Traveller type
    Time of year

    1 - 5 of 9 reviews

    Reviewed 2 days ago

    good hotel, clean, nice staff heater didn't work in my room so I was pretty frozen and staff didn't know how to turn on rust in bathroom shower near drain, but plenty of hot water which was nice walk out of hotel and turn right..walk...More

    Thank erika t
    Response from Alcala_611, Director de Relaciones con Clientes at Sercotel Alcala 611Responded yesterday

    Dear Erika, Thank you so much for this lovely review about your stay at Sercotel Alcalá 611! We would like to apologize should the heating in your room did not work properly. We are glad to communicate you that after you told us, it was...More

    Reviewed 17 October 2017

    Great hotel, easy to get to the airport and the city centre from this hotel. Quiet and nice garden but unfortunatly the pool was closed for the season. Breakfast was ok, but nothing more. I would definatly stay at this hotel again.

    Thank Per Øivind H
    Response from Alcala_611, Director de Relaciones con Clientes at Sercotel Alcala 611Responded 18 October 2017

    Dear guest, Thank you so much for this lovely review! We really appreciate it! Should you be back any time soon, please do not hesitate to let us know! Kind Regards, Guest Relations Manager

    Reviewed 13 October 2017

    The rooms were nice and efficient, with amenities like toothbrush/razor/sponge and robe & slippers refreshed each day. I found the reception staff very friendly and helpful and the breakfast waiters were a good laugh. The Location is good, perfectly between two metro stops, lots of...More

    Thank ctbeadle
    Response from Alcala_611, Guest Relations Manager at Sercotel Alcala 611Responded 14 October 2017

    Dear guest, We can't be more agree with you! The hotel location is very convenient, just a few minutes by tube to the city centre! The whole team really appreciate your piece of feedback and we all are very excited about your words regarding our...More

    Reviewed 6 September 2017

    I arrived at the hotel not really sure what to expect, the customer service was fabulous from check in to check out, Ana and Sara who both work on reception were fantastic, full of local knowledge and explained how to get the central Madrid and...More

    Thank nataliejayneande2017
    Response from Alcala_611, Guest Relations Manager at Sercotel Alcala 611Responded 7 September 2017

    Dear guest, What a lovely review! Can't thank you enough for such a great piece of experience! We really appreciate your feedback regarding our "excellent" staff members! We learn from our mistakes and we strive to be the best in what we do. That is...More

    Reviewed 11 August 2017 via mobile

    Great hotel will be brilliant once renovations complete. Very friendly staff. Clean, spacious and modern. Breakfast nice selections. It's not far from metro or bus stands, taxis runs outside frequently. Can recommend

    1  Thank Margaret G
    Response from Alcala_611, Guest Relations Manager at Sercotel Alcala 611Responded 16 August 2017

    Dear Margaret, What a lovely review! We really appreciate it! The whole team love your words regarding our staff! Can't wait to welcoming you again. Kind Regards. Guest Relations Manager

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    • Room amenities
    • Air Conditioning
    • Things to do
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    • TripAdvisor is proud to partner with World Independent Hotel Promotion, Booking.com, Priceline, Hotels.com, Expedia, Hotwire, Travelocity, TripOnline SA, HotelQuickly and Cancelon so you can book your Sercotel Alcala 611 reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Community of Madrid >
    • Madrid >
    • San Blas
    • Also Known As
    • Tryp Alcala 611 Hotel Madrid ,
    • Tryp Hotel Alcala 611 ,
    • Tryp Hotel Madrid
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    Traveller (17)
    Room & Suite (78)
    Dining (24)
    Pool & Beach (10)
    Hotel & Grounds (27)
    Bathroom (7)
    Family and Play Areas (2)
    Business Centre & Event Rooms (1)
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    Ask a question
    Questions & Answers
    Khaled A
    12 June 2017|
    AnswerShow all 2 answers
    Response from Alcala_611 | Property representative |
    Hi Khaled, thank you for your question! The swimming pool will be open from 11.00 in the morning. Kind Regards. Guest Relations Manager
    Google Translation
    8 August 2016|
    Response from thomas B | Reviewed this property |
    Yes, there is a metro underground train station about 200 metres from the hotel which takes you into the City Centre in about 20 mins. About half way along on the same line you can visit the enormous old Bull Ring at Plaza... More
    Room Tips
    "Room on the garden side is quiet and has shadow."
    Read review
    "Select a room towards the swimming pool at a high floor"
    Read review
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