We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Hesperia Madrid

Show Prices
#15 of 446 Hotels in Madrid
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Hesperia Madrid
Hesperia Madrid
Panoramas (24)
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

1,238 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 610: English reviews
Tel Aviv, Israel
Reviewed 2 days ago NEW

Prestigious luxury hotel. Beautiful breakfast buffet, very nice lobby. Hotel is not in city center , but located twenty meters from Metro station The only thing missing in the hotel is that it does not have swimming pool or spa

 Report
Helpful?
Thank lapidot
Chiba Prefecture, Japan
Reviewed 1 week ago NEW

We read lots of positive comments about this hotel and chose to stay here. After staying at Hesperia, I can say we were very happy with our choice! The room was very clean and nicely arranged with enough space for 2 persons to keep 2 suitcases, and enough towels in the bathroom. At the reception when check-in, we were told...

 Report
Helpful?
1Thank ルフト
MariaHerrer0, Guest Relations Manager at Hesperia Madrid, responded to this review

Dear ルフト, Please let me thank you for taking the time in posting your comment about your recent stay with us. We are also very happy that you chose our Hesperia Madrid in order to enjoy your last visit to the city. It is a pleasure to know that you could enjoy the service of our team, and also one...

South Florida
Reviewed 2 weeks ago

I will not recommend this hotel nor stay there ever again. What a disappointment! Shameful, disgraceful , and dreadful are some adjectives to describe my experience. I visited Madrid before at the same time of year and thoroughly enjoyed my stay which about nine years ago at a different location. What drew me to try this property was that it...

 Report
Helpful?
Thank Sterlingtravelgal
MariaHerrer0, Guest Relations Manager at Hesperia Madrid, responded to this review

Dear Sterlingtravelgal, I read your review with much concern and there are no words to express how sorry I am for the memories and the opinion of Hesperia Madrid that you took away with you. I have familiarised myself with what happened and will, of course, reach out to you personally but not before using this post to sincerely apologise...

athens
Reviewed 2 weeks ago via mobile

The rooms are mediocre quality,due to outdated decor and furniture. Basic amenities like a complimentary water bottle is not provided. Towels are showing their age. Safe was broken down and wasn't fixed despite our several requests...and reception confirming that was fixed. Sound insulation was poor. Breakfast was fine. Cleaning service is ok. Concierge service very good.

 Report
Helpful?
1Thank tekilaAthens
MariaHerrer0, Guest Relations Manager at Hesperia Madrid, responded to this review

Dear tekilaAthens, First of all I would like to thank you for taking time to comment on our Hotel and the services rendered. We highly value your opinion for process of continuous improvement and as a base for making our guests stay more enjoyable every time. At the Hotel Hesperia Madrid our aim is to exceed the expectations of our...

BOCA RATON
Reviewed 2 weeks ago

I Just returned from a visit to Madrid with my family where we stayed at the Hesperia Madrid hotel. Our visit to this hotel was split due to the fact that we stayed at it our first night in Madrid and our last 2 nights before returning home. Upon arrival, we checked in and were directed to our room. It...

 Report
Helpful?
Thank CruisinFlorida
Calgary, Canada
Reviewed 4 weeks ago

We stayed 5 nights at this hotel on two different occasions during our trip in September and October 2016. The staff was wonderful, both at the reception desk and in the restaurants. The room was very comfortable and the hotel luxurious. The food in the hotel restaurants was very good but also very expensive. The location was a bit far...

 Report
Helpful?
1Thank nathan k
MariaHerrer0, Guest Relations Manager at Hesperia Madrid, responded to this review

Dear nathan k, Greetings from Madrid and thank you very much for your great review. It was a pleasure to have you as a guest and I am very pleased that you have enjoyed the service provided. The entire team look forward to welcoming you back again to your home in Madrid! Regards, María Herrero Guest Relations Manager

George Town, Grand Cayman
Reviewed 4 weeks ago

Our flight to Miami was cancelled so we were bused here from the airport. We didn't know what to expect but as soon as we got off the bus (did I say there was 20 of us) they served us an 3 course lunch with wine. Told us dinner was to be served at 8:30, we passed and took a...

 Report
Helpful?
1Thank Helen L
MariaHerrer0, Guest Relations Manager at Hesperia Madrid, responded to this review

Dear Helen L, I would like to thank you for the time you have taken to share your delighting experience at the Hotel Hesperia Madrid. As a five star Luxury Hotel it is our mission to exceed our guest’s expectations and satisfaction, even in a situation as complicated as a cancelled flight. To honor your comments, I have proudly shared...

Pune, India
Reviewed 4 weeks ago

Arrived here on a Friday evening as my father was visiting me in Madrid after a long week across Europe and he wanted to see my grad school before heading back home to India. The hotel had been recommended by many Indian friends from the same school. We finalized the hotel through our travel desk in India and were awarded...

 Report
Helpful?
Thank JEETA27
MariaHerrer0, Guest Relations Manager at Hesperia Madrid, responded to this review

Dear JEETA27, First of all I would like to thank you for taking time to comment on our Hotel and the services rendered. We highly value your opinion for process of continuous improvement and as a base for making our guests stay more enjoyable every time. At the Hotel Hesperia Madrid our aim is to exceed the expectations of our...

sydney
Reviewed 11 December 2016

We were very impressed by the friendly concierge, porter & everyone who helped us during our 3 night stay. Handsome young man Larby at reception was knowledgeable and patient in giving us all the info about Madrid. Checking in and out was efficient. Our toilet kept running around midnight after one flush, and I thought 'how am I going to...

 Report
Helpful?
1Thank HeidiSydney
MariaHerrer0, Guest Relations Manager at Hesperia Madrid, responded to this review

Dear HeidiSydney, First of all I would like to thank you for taking the time to comment on our Hotel and the services rendered. We highly value your opinion for process of continuous improvement and as a base for making our guests stay more enjoyable every time. At the Hotel Hesperia Madrid our aim is to exceed the expectations of...

Tel Aviv, Israel
Reviewed 11 December 2016

Hesperia Madrid was a positive surprise. The rooms were spacious and clean. The amenities were just fine and the service was excellent. Not situated in the heart of the city, but close enough - and as I love to walk - it was just perfect. The restaurants in the hotel - are certainly a main attraction and I would recommend...

 Report
Helpful?
1Thank WightLight
MariaHerrer0, Guest Relations Manager at Hesperia Madrid, responded to this review

Dear WightLight, Thank you so much for taking the time to share your feedback regarding your recent stay at Hesperia Madrid Hotel. I was delighted to read that we managed to make a fine impression. Your nice comments on our facilities and especially our services and location are very much appreciated. I will be happy to share your complimenting words...

747 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (238)
Viewed
Hotel & Grounds (28)
Viewed
Room/Suite (64)
Viewed
Dining (28)
Viewed
Bathroom (19)
Viewed
View from Room (4)
Viewed
Business Centre/Function Rooms (3)
Viewed
Other (92)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (396)
Viewed
Amenities (72)
Viewed
Deluxe Room (28)
Viewed
Friends & Family Suite (28)
Viewed
Junior Suite (43)
Viewed
Premium Room (32)
Viewed
Dining (81)
Viewed
Royal Suite (68)
Viewed
Suite with Terrace (14)
Viewed
The Hotel (30)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (113)
Viewed
Hotel & Grounds (10)
Viewed
Dining (32)
Viewed
Room/Suite (48)
Viewed
Business Centre/Function Rooms (3)
Viewed
Other (20)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Madrid hotels
Chueca
Only YOU Boutique Hotel Madrid
Chamberi
Hotel Orfila
Hotel Orfila
#1 of 446 in Madrid
839 reviews
Barrio de Salamanca
Barcelo Emperatriz
Barcelo Emperatriz
#11 of 446 in Madrid
292 reviews
Show Prices
Show Prices
Show Prices
Artiem Madrid
#2 of 446 in Madrid
316 reviews
Chueca
The Principal Madrid
The Principal Madrid
#12 of 446 in Madrid
778 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
La Manzana
La Manzana
Cuisines: Mediterranean, European, Spanish
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Ideally located, the sophisticated and chic Hotel Hesperia Madrid is one of the city's leading contemporary luxury showcases. ... more   less 

Additional Information about Hesperia Madrid

Address: Paseo de la Castellana, 57 | Chamberi, Centro, 28046 Madrid, Spain
Region: Spain > Community of Madrid > Madrid
Price Range: ₹ 9,513 - ₹ 17,647 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hesperia Madrid 5*
Number of rooms: 171
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Agoda, Travelocity and Jetsetter so you can book your Hesperia Madrid reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hesperia Madrid Hotel Madrid
Hesperia Hotel Madrid
Madrid Hesperia Hotel
Hotel Style:
#5 Business Hotel in Madrid
#8 Family Hotel in Madrid
#11 Luxury Hotel in Madrid
#13 Romantic Hotel in Madrid
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hesperia Madrid staff and other travellers.
13 questions
Ask a question
London, United Kingdom
Idaho, USA
over a year ago

See all questions (13)

Questions? Get answers from Hesperia Madrid staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not get a room facing the courtyard.”
 of 5 bubbles CruisinFlorida, 2 Jan 2017 | Read review
“instead of having 1 king size bed, they have 2 large singles, PERFECT sleeping! and the best linen and pillows ever!”
 of 5 bubbles 761helenl, 15 Dec 2016 | Read review
“ask for a view and offer to pay before they pre judge you.”
 of 5 bubbles JEETA27, 14 Dec 2016 | Read review
“If you want quiet - ask for an inner room - they actually cost less”
  • Little things
 of 5 bubbles WightLight, 11 Dec 2016 | Read review
“We had the street view and liked our room on 5th floor. Not sure of other rooms.”
 of 5 bubbles shineymittal, 25 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay