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Holiday Inn Madrid - Bernabeu

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Traveller (276)
Room & Suite (284)
Dining (53)
Overview
Hotel website
Plaza de Carlos Trias Bertran 4, 28020 Madrid Spain See on map
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
Additional information
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Reviews (910)
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374 results
Traveller rating
63
153
97
38
23
Traveller type
Time of year
LanguageEnglish
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63
153
97
38
23
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All reviewsreal madrid stadiumbernabeu stadiumstayed at the holiday innrooftop pooltwo double bedsfootball fansnuevos ministeriosbusiness districtel corte inglessmall gymmetro stationbit datedcity centrecomfortable hotelbreakfast buffet isbars and restaurantstapas
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1 - 5 of 374 reviews
Hotel's Favourite
Reviewed 2 days ago via mobile

I stayed here for one night and found the hotel very good located and my room very clean and comfortable. I was on the 8th floor and wanted to see the pool on the 9th, however when I tried to get up there, it was...More

Thank rali2211
Reviewed 1 week ago

If you are going to a Real Madrid game this would be perfect! And it’s close to a number of metro stations and some nice places to eat. But it’s a bit of a treck into town . The highlight is the roof terrace with...More

Thank Ellieedin
Response from Paloma M, Director de Recepción at Holiday Inn Madrid - BernabeuResponded 1 week ago

Dear de Ellieedin, We thank you for such good feedback in reference to our location and summer roof pool. Do not hesitate to visit us again if you come back to Madrid. Hoping to offer you a pleasant stay Best Regards Paloma Muñoz Front Office...More

Reviewed 4 weeks ago

Rooms are dated but comfortable. There are a lot of people milling about in the lobby and other public areas. The lower basement area has conference rooms so there are a lot of people always milling about in the lobby and reception area. Even a...More

Thank C R
Response from Paloma M, Director de Recepción at Holiday Inn Madrid - BernabeuResponded 4 weeks ago

Dear C R, Thank you so much for your comments. We'd like to apologize for the issues you experienced at our hotel. Please be assured that the feedback we receive will be reviewed and most certainly be forwarded to the appropriate departments. We take the...More

Reviewed 4 weeks ago via mobile

This is a mixed review... in one hand the hotel is very old, acoustics are terrible, rooms are not well maintained. If you have a room close to the elevators, while sleeping you will feel a train passes by. You can hear everything from the...More

Thank DanielZl
Response from Paloma M, Director de Recepción at Holiday Inn Madrid - BernabeuResponded 4 weeks ago

Dear DanielZl, Thank you very much for your lovely comments with regards to our welcoming staff and for remark the value of good attention and service. We inform you that the hotel is pending of a full refurbishment that will change and improve all the...More

Reviewed 11 August 2018 via mobile

This was our second time in this hotel. We like the location as it is situated next to the Bernabeu football arena. The rooms are quite old and would need some uplifting. The pool area is nice and also this was the reason we choosed...More

Thank SuviS169
Response from Paloma M, Director de Recepción at Holiday Inn Madrid - BernabeuResponded 12 August 2018

Dear Suvi S, Please, accept my apologies for the inconvenience during your last stay. I am very disappointed with the service you have experienced. I will share your comments with our team and I can promise that will take the necessary actions to avoid this...More

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About
Description
Access by Orense Street, 22 /24 ...More Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Air Conditioning
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Sauna
Self-Serve Laundry
Wheelchair Access
Beachfront
Spa
Breakfast included
Free Parking
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms
Hotel class
Contact Information
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms
Number of rooms
313
Price range
US$ 108 - US$ 204 (Based on Average Rates for a Standard Room)
Also Known As
Holiday Inn Madrid Hotel Madrid
,
Madrid Holiday Inn
Location
Spain > Community of Madrid > Madrid
Hotel class
Contact Information
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms
Number of rooms
313
Price range
US$ 108 - US$ 204 (Based on Average Rates for a Standard Room)
Also Known As
Holiday Inn Madrid Hotel Madrid
,
Madrid Holiday Inn
Location
Spain > Community of Madrid > Madrid
Photos
Traveller (276)
Room & Suite (284)
Dining (53)
Pool & Beach (5)
Amenities (28)
Family and Play Areas (7)
Business Centre & Event Rooms (2)
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Questions & Answers
Ask a question
Cathy S
1 August 2018|
AnswerShow all 2 answers
Response from RichardLangeKnapp | Reviewed this property |
Make sure you check Real Madrid Schedule.
1
Vote
Khaled A
16 December 2017|
AnswerShow all 3 answers
Response from Paloma M | Property representative |
Dear Khaled A, You can buy the tickets for the tourist bus directly at the front desk in Holiday Inn Madrid Bernabeu. Hope to see you soon. Best regards, Paloma M.
0
Votes
Google Translation
Rebby2014
21 June 2017|
Answer
Response from Sammy M | Reviewed this property |
Hi The hotel does not have a shuttle service. However we used Aerocity shuttle service which was excellent.
0
Votes
Room Tips
"Wheel your luggage from taxi stand to front steps as there is no driveway leading to entrance. Spa room..."
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"GOOD location and facility"
Read review
"Rooms on the same side as the hotel entrance might be noisy (square with bars) till 1 or 2 am. I was on the..."
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"Away from plaza side!"
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