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Petit Palace Londres

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713 Reviews from our TripAdvisor Community

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Showing 246: English reviews
scotland
Reviewed 3 days ago NEW

This was a last minute trip to Madrid and we booked the hotel through a third party. We booked a 'petite' room which was described as being small with a courtyard view and full sized bed. Prior to arriving I emailed the hotel to request a high floor room. They responded promptly saying they would note the request although it...

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Helpful?
Thank travelfan2727
Brisbane, Australia
Reviewed 4 weeks ago

It would be the only advice I have, not complaint but advice. Up on the 4th floor when you turn on the shower the water is cold and stays cold for quite a while. Long enough for some people to panic and ring reception. But leave it for a while and you will get a piping hot shower. What a...

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3Thank Muruk
Ana S, General Manager at Petit Palace Londres, responded to this review

Dear Muruk, Thank you so much for your great reivew! It is pleasure when I know that a stay has been perfect! I am glad to read that everything was perfect because this is the reason why we all work hard every day. I will let all the staff know about their good job. Looking forward to seeing you again....

Carlsbad, California
Reviewed 15 December 2016

Great location within walking distance of many attractions. The room was a decent size and the staff was friendly and helpful. Nice touches with free bike rentals and free coffee in the evening. I thought it was a good value.

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1Thank jgsphx
Ana S, General Manager at Petit Palace Londres, responded to this review

Dear guest, Let me thank you first of all for the time on submitting your review. It is very important for us to receive all our customers feedback in order to achieve the best customer service. Looking forward to seeing you all again. Best regards Ana Sanz Directora

Athens, Greece
Reviewed 12 December 2016

Great location - very central Quite a lot of street noise - could be due to location of particular room Great service from the reception staff Room was far too small (room 416) and could do with some renovation Very clean and room was cleaned daily

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Helpful?
Thank gerath
Ana S, General Manager at Petit Palace Londres, responded to this review

Dear Guest, We would like to thank you for taking the time to send us your comment about your stay in our hotel. I am glad to read that you were happy with our service from the reception staff. I will pass along your praise to our entire staff. Hope to see you again very soon. Kind regards. Ana Sanz...

Moscow, Russia
Reviewed 2 December 2016

This hotel is in ideal place to search Madrid. It”s not far from main tourist attractions, Gran Via, close to shops. Metro station entrance is about 100 meters from the hotel. Good breakfast, cleanness of the room , friendly staff. I’d like to thank receptionist Nataly for her good work and kindness. Optimal quality-price ratio.

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1Thank amalash
Ana S, General Manager at Petit Palace Londres, responded to this review

Dear Guest, Thank you to let Tripadvisor users and us know about your experience in Petit Palace Londres. We are pleased to know that we meet your expectations and that you were especially satisfied with our location, facilities and breakfast service. We will pass along your congratulations to the entire hotel staff. We will pass along your congratulations to Nataly....

Rhodes, Greece
Reviewed 26 November 2016

The hotel I see situated right at the heart of the city, close to the busy Plaza del Sol. Everything you might need is right around the block! The staff was very friendly and happy to answer all of our question about Madrid. The room even if it was not spacious, it was always clean and cosy. Breakfast was delicious,...

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Helpful?
Thank roditisk
Ana S, General Manager at Petit Palace Londres, responded to this review

Dear Guest, We would like to thank you for taking the time to send us your comment about your stay in our hotel. Thank you very much for your feedback. We are pleased to know that we met your expectations and that our location. We are really gladfull about your personal experience and about the way our employees had treated...

New York City, New York
Reviewed 22 November 2016

The hotel is located two blocks from Puerta del Sol and about 5 minute walk from Plaza Callao. It is an old building, recently renovated with big rooms, big bathrooms and I had a terrace that looked out to Calle del Carmen. The reception staff were extremely nice and check in was easy. There is a safe in the room...

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1Thank MariaVictoria0918
Ana S, General Manager at Petit Palace Londres, responded to this review

Dear Maria Victoria, I want to thank you for the time spent on submitting your survey. It is a pleasure to know that you received the best customer service, and that the stay was absolutely positive. The breakfast is one of the best rated services by our guests, and every time we see that a guest has enjoyed it, we...

Reviewed 22 November 2016

My sun and I stayed at the Petit Palace Londres in November 2016 for a weekend break Hotel is ideal located, next to everything shops, tourist attractions and the Metro. central location The hotel is very quite, with good breakfast.

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Thank אורי ג
Ana S, General Manager at Petit Palace Londres, responded to this review

Dear guest, Thank you so much for your great review! I am really glad to check taht your stay was absolutely positive. This is why all the staff work hard everyday, to achieve the best customer service. Looking forward to seeing you again. Best regards Ana Sanz Directora

Newport, South Wales
Reviewed 13 November 2016

My husband and I stayed at the Petit Palace Londres in October 2016 for a weekend break. It was a good location for seeing the sights of Madrid but a little noisy at night as it seems this part of Madrid never sleeps! The room was small but clean, one oddity was the pillows which was a single long pillow...

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Thank jad2
Ana S, General Manager at Petit Palace Londres, responded to this review

Dear Jad, Let me thank you for the time spent on submitting your review. I am glad to see that your stay was absolutely positive because this is the reason why all the staff work hard everyday. It´s a pleasure to see that the breakfast was positive too. This is always one of the bst rated services by our guests....

Reviewed 26 October 2016

Hotel is ideal located, next to everything shops, tourist attractions and the Metro. The hotel is very quite, nice size bedrooms, good shower, clean towels and linen everyday. The breakfast had a good selection. Overall a good place to stay.

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Thank Suzie1958
Ana S, General Manager at Petit Palace Londres, responded to this review

Dear Guest, We would like to thank you for taking the time to send us your comment about your stay in our Hotel. We are glad to read that you were happy with our location, rooms, buffet breakfast and our services.Your feedback helps us to improve every day. We hope to see you again during your next visit to Madrid....

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Staying in Centro

Neighbourhood Profile
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Breakfast Available
Official Description (provided by the hotel)
Welcome to the Petit Palace Londres! A charming city hotel found in the heart of Madrid City Centre - a truly privileged location right next to the famous Puerta del Sol, Royal Palace and Gran Via. Superbly located in the most commercial area of Madrid, between Preciados and Carmen street, one of the most charming hotels in the area is to be found, the Hotel Petit Palace Londres of three star category. ... more   less 

Additional Information about Petit Palace Londres

Address: Calle Galdo 2, 28013 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Centro
Price Range: ₹ 5,183 - ₹ 11,900 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Petit Palace Londres 3*
Number of rooms: 57
Reservation Options:
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Also Known As:
Petit Palace Londres Madrid
Petit Palace Londres Hotel Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Petit Palace Londres staff and other travellers.
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Questions? Get answers from Petit Palace Londres staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not book a petite room”
  • our
 of 5 bubbles travelfan2727, 20 Jan 2017 | Read review
“Go to the higher rooms as there is some street noise late into the night.”
 of 5 bubbles Muruk, 23 Dec 2016 | Read review
“The reception can lend you AC adapters if you are coming from another country for free!”
 of 5 bubbles MariaVictoria0918, 22 Nov 2016 | Read review
“higher floor room would be advisable, better views”
 of 5 bubbles Suzie1958, 26 Oct 2016 | Read review
“If you want space and light, ask for an external room.Be aware that this will be noisy; an internal room may be quieter.”
 of 5 bubbles Juliea84, 26 Oct 2016 | Read review
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