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Mercure Madrid Centro

Booking.comUS$ 190*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Mercure Madrid Centro
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832 Reviews from our TripAdvisor Community

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Showing 371: English reviews
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El Paso, Texas
Reviewed 6 days ago NEW

I had an excellent stay at this hotel. The room was a very nicely appointed, including a king size bed, minibar, flat screen TV. There was a nice view from the veranda of Calle Lope de Vega, The room was very quiet. The staff was all very courteous, helpful and nice. The museums were a very short walk to the...

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Helpful?
Thank jim552
PA, USA
Reviewed 1 week ago

This Mercure is on a quiet sidestreet near the Prado. Easy walk to most things I wanted to get to without the crowds. The room is among the better Mercures. We didn't experience the noise problem that some other reviewers mentioned. I'd strongly suggest putting down more money for a superior room. Well worth the money.

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Helpful?
Thank AllanChg
Canton of Geneva, Switzerland
Reviewed 1 week ago via mobile

We stayed there one night. The hotel is well located, in a quiet street. Staff is super friendly. It's a perfect spot to go to the Prado and the park behind. Everything is within walkable distance. Breakfast was a bit limited but ok.

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Helpful?
Thank Ludo-Owen
MercureMadridCentro, Front Office Manager at Mercure Madrid Centro, responded to this review

Dear Ludo-Owen, Thank you very much for your review after staying with us! It is lovely to read that you enjoyed your stay and the service offered by our team. Thank you as well for your feedback regarding breakfast. We constantly review our offer to adapt to our guests´ preferences. We look forward to welcoming you back soon! Sincerely, Clara...

Brisbane, Australia
Reviewed 3 weeks ago via mobile

We stayed to two nights. Location is great! Very close to Prado museum and Hop on Hop off bus stops, as well as tourist information booth. Reception spoke good English and were helpful. Breakfast buffet has a fantastic spread of meats, cheese, breads, cereal, spreads, eggs boiled & scrambled and omelettes made to order. Rooms were clean and tidy. The...

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Helpful?
Thank metzadventure
MercureMadridCentro, Front Office Manager at Mercure Madrid Centro, responded to this review

Dear metzadventure, Thank you very much for reviewing your stay with us! I am delighted to read that you enjoyed your time here in Madrid and that you felt well assisted by our team. I will share your comment with all the departments which I am sure will encourage them to keep offering the best possible service. We look forward...

Kenilworth, United Kingdom
Reviewed 4 weeks ago via mobile

Not the best Mercure hotel I have stayed in that's for sure! The hotel is well situated and close to the centre and major train station. Inside the hotel, the room was small and the bathrooms are in a desperate state and in need of modernisation. The walls of the rooms are very thin and you can clearly hear conversations,...

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Helpful?
Thank Dan M
MercureMadridCentro, Front Office Manager at Mercure Madrid Centro, responded to this review

Dear Dan M, Thank you for your review after staying at Mercure Madrid Centro. First of all, I am glad to read that you enjoyed our central location. I am disappointed that your experience did not meet your expectations; please allow me to express my sincerest apologies. The common areas of the hotel have recently been refurbished and there are...

Mannheim, Germany
Reviewed 12 April 2017

We stayed at this Hotel during New Year's Eve 2015/2016. The price for the room was alright. We had a deluxe room, that included the free use of the minibar. It was stocked every day with water, soft drinks and juice. The room was clean although the bathroom sink was clogged. We told this at the reception and when we...

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Helpful?
Thank DAV1D_C
MercureMadridCentro, Front Office Manager at Mercure Madrid Centro, responded to this review

Dear DAV1D_C We really appreciate your comments in regards to your past stay with us! It is a pleasure to read that you enjoyed your time here last year, We look forward to seeing you again soon! Sincerely, Clara García-Jiménez Front Office Manager

New York City, New York
Reviewed 12 April 2017

The location of this hotel is fantastic, so that is a big plus. It's close to the main train station (Atocha) and many of Madrid's great museums. Staff were friendly and helpful. The room itself was ok, but the walls are super thin and you could hear everything from adjacent rooms and even the room above. No space to work...

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Helpful?
Thank tavg
MercureMadridCentro, Front Office Manager at Mercure Madrid Centro, responded to this review

Dear tavg, We really appreciate your sharing your experience at Mercure Madrid Centro. It is a pleasure to read that you enjoyed your stay, our great location and the service provided by our team. For a future stay, should you consider that your room is not quiet enough, please do contact us at Reception so that we can offer you...

Edinburgh, United Kingdom
Reviewed 1 April 2017

This is a lovely hotel and it couldn't be more ideally placed. It's five minutes from the Prado and Thyssen museums and in easy walking distance from the other city centre attractions such as the Plaza Mayor (20 min walk) and the Royal Palace (half an hour walk max). Staff were great and very helpful. Room a bit on the...

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Helpful?
Thank Colin S
MercureMadridCentro, Front Office Manager at Mercure Madrid Centro, responded to this review

Dear Colin S, Thank you very much for your review following your stay at Mercure Madrid Centro! We really appreciate your comments, specially your lovely word about our team. I will pass them on to my colleagues who I am sure will be very thankful. It is a pleasure to know that you had a nice stay and that you...

Burlington, Vermont
Reviewed 31 March 2017

The Mercure Madrid Centro was a welcome relief after a bad experience trying to find a bargain in Madrid. Very convenient to Madrid's museums (practically across the street from the Prado), this hotel provides just what one would expect of a mid-level chain hotel at a reasonable price. The staff were all friendly, knowledgeable, and helpful. The room was a...

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Helpful?
Thank MJT_05408
MercureMadridCentro, Front Office Manager at Mercure Madrid Centro, responded to this review

Dear MJT_05408, Thank you so much for your great review of your stay with us! I am delighted to read that you enjoyed your stay and specially that our team gave you a good service! Our Reception team is very knowledgeable about Madrid and all what it has to offer and we are always available to answer any doubts or...

Croydon, United Kingdom
Reviewed 31 March 2017

This hotel was not recognisable as a Mercure, save for the name outside. It did not look or feel like the Mercure hotels I know elsewhere. The room card and the bill explains that it is run by a company called Green Lope de Vega SL participating in the Le Club Accorhotels programme. The plus point are that the hotel...

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Helpful?
Thank alanreynolds
MercureMadridCentro, Front Office Manager at Mercure Madrid Centro, responded to this review

Dear Mr alanreynolds, Thank you for your review after staying with us at Mercure Madrid Centro! I am really glad to read that you enjoyed our great location, and that you found our hotel to be clean and well appointed. We are part of the Accor group and particularly of the Mercure brand as a franchise, hence the name on...

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04/06/2017 05/06/2017
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Staying in Huertas

Neighbourhood Profile
Huertas
Also known as Barrio de las Letras, Huertas was once home to prominent literary figures, Miguel de Cervantes and Lope de Vega among them. The neighbourhood is committed to celebrating its rich heritage: Calle Huertas itself is inlaid with quotes from celebrated authors, street names pay homage to them, and second-hand bookshops pervade. Huertas receives a fair amount of spillover from the center — side streets around Plaza Santa Ana take on a foreign party atmosphere at night, and you always see young backpackers navigating the streets — but as you descend into the neighbourhood, everything becomes a little more cramped and slightly less refined, and takes on more of an underground feel. Live music is at the heart of Huertas: by night, its subdued bars are ideal for meeting friends, sipping cocktails, and chatting quietly while enjoying jazz or singer-songwriter performances.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
Mercure Madrid Centro is a nice and welcoming hotel themed around the life and work of Golden Age writer, Don Felix Lope de Vega. Its privileged location in the well known and popular "Barrio de las Letras ", will let you feel in an atmosphere of culture and art in Madrid, and explore its bars and restaurants to sample the local cuisine. Ideal to enjoy whether you come for business or pleasure. With an excellent location in the center of the "Triangle of Art" of Madrid, formed by the Museo del Prado, the Thyssen-Bornemisza and the Reina Sofia and just 10-minute walk from the Puerta del Sol. Atocha station is just 800 meters away. The nearest Metro stations are Atocha (L1 ), Bank of Spain ( L2 ) and Anton Martin ( L1 ). ... more   less 

Additional Information about Mercure Madrid Centro

Address: Calle Lope de Vega 49 | Triangulo del Arte, 28014 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Huertas
Price Range: ₹ 6,300 - ₹ 19,480 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Madrid Centro 4*
Number of rooms: 60
Reservation Options:
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Also Known As:
Lope De Vega Madrid
Lope De Vega Hotel
Hotel Style:
#115 Luxury Hotel in Madrid
#141 Family Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Madrid Centro staff and other travellers.
7 questions
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Questions? Get answers from Mercure Madrid Centro staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is less street noise in the back rooms but the hotel is generally very quiet. It's on a quiet street.”
jim552, 17 May 2017 | Read review
“Rooms in the back overlook a courtyard and outside noise is minimal.”
MJT_05408, 31 Mar 2017 | Read review
“Front rooms have a balcony with side view of the Prada Museum.”
B6769XLannm, 9 Jan 2017 | Read review
“Rooms on the upper level and away from the street will be quieter.”
highmtnsgirl, 13 Dec 2016 | Read review
“upgrade your room”
lutziab2016, 3 Dec 2016 | Read review
5 of 5
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US$ 190* /night
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Prices are for 1 room, 2 adults
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