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Melia Madrid Serrano

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Traveller (314)
Room & Suite (370)
Dining (13)
Overview
  • Excellent33%
  • Very good45%
  • Average14%
  • Poor5%
  • Terrible3%
Travellers talk about
“american embassy”(14 reviews)
“breakfast buffet”(34 reviews)
“gate tour”(7 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
Suites
4 Star Hotel
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Reviews (1,812)
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427 results
Traveller rating
118
178
70
43
18
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LanguageEnglish
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118
178
70
43
18
Show reviews that mention
All reviewsamerican embassybreakfast buffetgate tourdel generalbarrio salamancabusiness tripnice neighborhoodpaellamini barwould stay againhotel is locatedlate at nightcity centretapasretiro parkmetro stationspain
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1 - 5 of 427 reviews
Reviewed 1 week ago

My wife and I traveled to Europe to celebrate our 30th wedding anniversary, we visited Madrid, Toledo, Fatima (Portugal) & Rome. After reading mixed reviews we decided to stayed at the Melia Madrid Serrano. We were pleasantly surprised since the moment we arrived. After a...More

Thank al55
Hotel's Favourite
Reviewed 7 January 2018

I stayed here with my husband and 2 children (14 & 12) from 1st-5th January. As soon as we walked in the door we were blown away with the lovely decor. Our room was on The Level (610) and was a great size, with fridge,...More

Thank weemaryglasgow
Response from MGH-Gex, Director de Relaciones con Clientes at Melia Madrid SerranoResponded 11 January 2018

Dear Weemaryglasgow, I would like to thank you on behalf of the Meliá Madrid Serrano Team for your nice comments regarding your stay with us. I was so pleased to read that you enjoyed our hotel and facilities. Our passion to deliver above and beyond...More

Reviewed 1 week ago

Completely ridiculous. I arrived on time for checkin and they kept me waiting for more that 90' to get a room. After waiting for so long, and despite the fact that I had asked for a room with street view I was given a dark...More

Thank Panagiotis G
Reviewed 1 week ago via mobile

Thoroughly enjoyed my stay here. The hotel is centrally located near high fashion and great restaurants. Rooms were very clean and spacious. The breakfast selection was good and enjoyable. I would definitely stay here again on my next trip to Madrid.

Thank Sotiri S
Reviewed 1 week ago via mobile

I spent four days In Madrid and I stayed at this hotel where that staff was always accommodating and friendly! The buffet breakfast was absolute amazing and has to be one of my very favorites! A variety of fruits, breads, pastries, cheeses, and of course...More

Thank Kathe D
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$ 140 - US$ 304 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#59 Family Hotel in Madrid
#95 Luxury Hotel in Madrid
#114 Business Hotel in Madrid
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 140 - US$ 304 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#59 Family Hotel in Madrid
#95 Luxury Hotel in Madrid
#114 Business Hotel in Madrid
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (314)
Room & Suite (370)
Dining (13)
Amenities (82)
Family and Play Areas (13)
Nearby
Barrio de Salamanca
Broad, tree-lined avenues with pretty streetlights
frame the neighbourhood of Barrio Salamanca. With
beautiful condominium buildings that make up most
blocks in this area, this part of town is refined and
quiet. It is also host to a few of the city's large
shopping avenues, including Calle Serrano and Calle
Jose Ortega y Gasset. A walk down these streets will
reveal upscale chains, small boutiques, and plenty of
...More
Questions & Answers
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weemaryglasgow
24 October 2017|
AnswerShow all 10 answers
Response from azvalian | Reviewed this property |
Definitely!
1
Vote
Google Translation
CanadianBaconToronto
18 February 2017|
AnswerShow all 5 answers
Response from MGH-Gex | Property representative |
Dear CanadianBaconToronto, Thank you very much for contact us. Please let us inform you that we have tickets for the tourist bus. If you would like to take the regular bus, you can buy the ticket in the bus. Regarding... More
1
Vote
Google Translation
Roxanne L
20 October 2016|
AnswerShow all 4 answers
Response from Roberto z | Reviewed this property |
All rooms are pretty ok Some smaller but perfectly fine
0
Votes
Google Translation
Room Tips
"There is no tip. No matter what you ask for, you end up with what suits them best..."
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"Our window was blocked out and when you opened the window, we could only see vents. So ask for a room with a..."
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"The Level - Everything on this floor."
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"if you stay there ask to be place far away from the renovations"
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