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AC Hotel Carlton Madrid

Expedia.comUS$ 209*
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05/06/2017 06/06/2017
1 room 2 adults 0 children
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AC Hotel Carlton Madrid
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1,239 Reviews from our TripAdvisor Community

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Showing 764: English reviews
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Surrey, England
Reviewed 3 days ago NEW

The location of the hotel, being so close to Atocha Station, makes the hotel a good base from which to explore Madrid, and to catch a train to other parts of Spain. Unlike in many cities, the area around the railway station is actually very pleasant. It's also not far from the Prado. Room was a good size and all...

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Helpful?
Thank redwey
bucharest
Reviewed 4 days ago NEWvia mobile

Quite far from downtown , situated like 500m walk from the Atocha Station, rooms are small, dark (2nd floor ) and very noisy environment ( due to others customers and cleaning ladies). Starting with 8am impossible to sleep more. Otherwise , clean , but that's all.

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Helpful?
Thank cry29
HotelACCarlton, Manager at AC Hotel Carlton Madrid, responded to this review

Dear guest, First of all I would like to apologize for the inconveniences caused during your stay. We are five minutes walk from the main museums in Madrid, and 3 metro stops from the city center. I apologize for the noise in your room. We have different kind of rooms, with more light, more quiet, with different type of beds,...

Mumbai, India
Reviewed 6 days ago NEWvia mobile

Quality of rooms is good, beds are comfortable and they provide a electric kettle. The shower is a bit tricky and takes some time to set the know to the right temp. They have external window blinds which we had done trouble operating and they gladly helped us out. They have a basic gym on the 8th floor. We dud...

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Helpful?
Thank VKP1981
Boca Raton, Florida
Reviewed 1 week ago

The hotel is round the corner from the train station making it a good base to take day trips to such places as Toledo. It is also a short walk to the major attractions of Madrid. It is a more business like than historic hotel but the rooms are very good and the service is good as well. In addition...

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Helpful?
Thank popshikes
Miami, Florida
Reviewed 1 week ago via mobile

Top notch hotel! Great front desk staff. Gave us some wonderful tips for tapas etc . No need for car close to the metro , train station , can walk to major art museums . Rooms are average size . Smartly decorated . Area is tranquil and safe . Away from hustle of puerta del sol .

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Helpful?
Thank matone820
Paris, France
Reviewed 1 week ago

The hotel is located a short walk from Atocha station. The room was OK and the bathroom large and well-equipped. The window looked out onto a concrete wall so there was no daylight in the room. Breakfast was good. Service on the front desk wasn't very quick. Acceptable option if wishing to stay in the neighbourhood.

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Helpful?
Thank Viajantes-75
HotelACCarlton, Front Office Manager at AC Hotel Carlton Madrid, responded to this review

Dear Valued Customer, Thank you for taking the time to share your recent experience at the AC Hotel Carlton Madrid with us. One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you here as our guest, your feedback regarding the service our team provided caught my attention.I...

Birmingham, Alabama
Reviewed 2 weeks ago

The location could not have been better. A short walk to the train station. The hotel kindly allowed us to check in early, as we had just arrived from the US and were exhausted. We walked to everything. Was very clean and comfortable. I will definitely stay there again when in town.

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Helpful?
Thank Bobbie J
New Orleans, Louisiana
Reviewed 2 weeks ago via mobile

Found hotel on TripAdvisor, great location, value, and service. Rooms are small but clean and comfortable, bathrooms are large enough for two persons, tub rather tall use grab bar or towel warmer to get in and out. I choose rate with breakfast, fantastic variety and quality! A block away from train station, 2 blocks from park, 5 from Prado... Will...

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Helpful?
Thank GEA_SLA
Winnipeg, Canada
Reviewed 2 weeks ago via mobile

It is well located. It has excellent wifi. It is clean. The staff is helpful and friendly. Ok for the Globus travelers. Management will want you to leave a deposit for the safety deposit key. You are less then 10 min away from the Prado museum. Many restaurants around the hotel. In relation as a Globus Traveler: breakfast buffet fair....

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Helpful?
Thank Riorouge
HotelACCarlton, Front Office Manager at AC Hotel Carlton Madrid, responded to this review

Dear Valued Guest, Thank you for taking the time to share your recent experience at the AC Hotel Carlton Madrid with us. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. I would like to take this time...

Gillingham, United Kingdom
Reviewed 3 weeks ago via mobile

Stayed at this hotel a couple of times Good value for money and a perfect location Rooms are very comfortable and modern Plenty of eating places near by and also good bars Not far from the city centre Would recommend

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Helpful?
Thank Neil A

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05/06/2017 06/06/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about AC Hotel Carlton Madrid

Address: Paseo Delicias 26, 28045 Madrid, Spain
Region: Spain > Community of Madrid > Madrid
Price Range: ₹ 5,021 - ₹ 21,613 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — AC Hotel Carlton Madrid 4*
Number of rooms: 112
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Hotel Style:
#105 Luxury Hotel in Madrid
#106 Family Hotel in Madrid
#122 Romantic Hotel in Madrid
#122 Business Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from AC Hotel Carlton Madrid staff and other travellers.
29 questions
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Questions? Get answers from AC Hotel Carlton Madrid staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A few 100 meters from Atocha”
T1306TVjohng, 27 Apr 2017 | Read review
“Higher and at the back”
KB_Kildare, 21 Apr 2017 | Read review
“we chose high room as the road can be busy outside at times, and had no problem with road noise”
paulj, 23 Mar 2017 | Read review
“Ask for a room that doesn't have a connecting door”
fruitbat0001, 19 Mar 2017 | Read review
“We had room 410 at the end of the corridor very piecefull, matress was the best ever hotel bed,”
JRPMalaga, 3 Mar 2017 | Read review
5 of 5
Expedia.com
US$ 209* /night
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CancelonUS$ 233
Booking.comUS$ 210
AC HotelsUS$ 210
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Prices are for 1 room, 2 adults
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