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This hotel has one of the best locations in central Madrid. No question about it. But if you are looking for a comfortable room, go somewhere else. Our room was so small, it did not have even a desk a a laptop computer. No were...More
The hotel in general is very good, the room are ok and they have a very beautiful terrace. Sadly all this things are not important because they have a very bad service in the frontdesk, there's a girl totally rude and this big black spot...More
Response from VincciHoteles, Atención al Cliente at Vincci Capitol HotelResponded 25 September 2017
Thank you for having chosen us and for offering us your comments and opinions.
We were pleased to hear that you liked the terrace and the guestrooms, although we regret that other aspects of your stay did not completely live up to your...More
Location is excellent for shopping, i think Gran Via is the main street in Madrid. Public transportation is excellent. Great breakfast, professional waiters.Street in front of hotel can be very crowded but it is the location prerogative. Restaurants are everywhere from fine dining to street...More
i had junior suit i found dirty pillow and sofa did not fixed was upside down i took a picture of them to show you how it looks like to the quality department and i showed them to the front desk was upset me
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Nice room with some view against Gran Via in Madrid. The room was a bit small, but it was modern and with a good bed. The restaurant and bar at the top seemed nice, but there were no tables with view available at the times...More
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as
desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.