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Novotel Madrid Puente de la Paz

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#205 of 445 Hotels in Madrid
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1 room 2 adults 0 children
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Novotel Madrid Puente de la Paz
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1,631 Reviews from our TripAdvisor Community

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Showing 444: English reviews
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Los Angeles, California
Reviewed 3 days ago NEW

This hotel is in between the airport and downtown. Metro station was about 10 minute walk and the bus station was just 3 minutes. We stayed there 4 nights and used metro and buses only. Did not need taxi. It is in the residential area so it is quiet but not much to do around the hotel. A super market...

Thank Edwin2763
Paris, France
Reviewed 1 week ago

We stayed in this hotel beginning of April. It is situated around 10 minutes walking distance from a metro station and it takes around 20-30 minutes to get to the centre of Madrid. The hotel itself is situated next to a highway, yet there are no sounds coming inside the hotel e.g. during the night. This hotel seems to be...

Review collected in partnership with Accorhotels.com
Thank Robert C
Riyadh, Saudi Arabia
Reviewed 1 week ago

Review collected in partnership with Accorhotels.com
Thank TAIN2013
London, United Kingdom
Reviewed 1 week ago

This is a typical Novotel. The staff are friendly and effiecient. The bedrooms and bathrooms are clean and the showers are excellent. I ate in the bar during the evening and both the food and the Spanish beer were delicious. The hotel offers a shuttle to the surrounding businesses some of which can also be reached on foot in 15...

Thank ScottyGPP
Eindhoven, The Netherlands
Reviewed 1 week ago

Duration of the stay ? Stayed here for 2 nights and 3 days Why? Well this hotel is half way between the Madrid airport and city center, making it an ideal location to stay. Also, they allowed 3 people to stay in the room.. which was amazing saving me a cost of another room! :) What was nice here ?...

1Thank Shreyas2415
Depok, Indonesia
Reviewed 2 weeks ago

The hotel is good value for money. However, the location is not that good which is why perhaps the hotel room rate is somewhat cheaper than other 4 stars hotel in Madrid. Actually, the hotel is average one but some disappointing things happened so I rated it 2. As Le Club Platinum member, I got welcome drinks and peanuts. There's...

2Thank virtualaris
London, United Kingdom
Reviewed 3 weeks ago

Stayed 3 nights here on our 1st time to Madrid. Booked the superior room expecting something a bit nice but all we got was a basic room with a double bed and sofa bed, nothing superior about it. Hotel is a €1.50 45min bus ride away from the main city or a 10min 25€ cab ride. Nothing local to the...

2Thank Ryait83
Fort Worth, Texas
Reviewed 4 weeks ago

The room my wife nd I had was comfortable. It had amenities needed to make our stay complete. The employees, from the desk to the maid to the super friendly breakfast checker, were wonderful. The buffet breakfasts were the highlights of our stay. Excellent choices made for great starts to our days. The only negatives I have is that there...

1Thank Michael940696
ipf20152015, Departamento de Calidad at Novotel Madrid Puente de la Paz, responded to this review

Dear Michael940696, We thank you for taking time to write your comments and let us know your opinion about your stay. We are delighted to read such good comments, and to know that you have felt comfortable and well cared by our staff is our greatest reward. Hope to welcome you again at the Novotel Madrid Puente de la Paz....

New South Wales, Australia
Reviewed 4 weeks ago

Average room, average service and average hotel. I was not disappointed by this hotel but I was not pleased with it either. Location is not great, not too far from the airport but not close and quite far from the city.

Thank Shontelle F
ipf20152015, Departamento de Calidad at Novotel Madrid Puente de la Paz, responded to this review

Dear Shontelle F, Thank you so much for share your comments with us. We are delighted to know that our services and personal attention have been adequate for your stay. Hoping to see you again. Sincerely, A.G Quality Department

New Madrid, Missouri
Reviewed 5 weeks ago

Location is relatively far from the center and Taxi services are not fast enough. You need to plan in advance and order your taxi well before. The Reception reps are mostly occupied and even if you just need a taxi you need to stand in line, which is annoying

Review collected in partnership with Accorhotels.com
Thank 497avrahame
ipf20152015, Departamento de Calidad at Novotel Madrid Puente de la Paz, responded to this review

Dear 497avrahame, Thank you very much for the time you have taken to write your comments. We are glad that you enjoyed your stay. We're sorry you had to wait to be served at the reception because, although not usual, customers sometimes come at a time and we must serve them in order of arrival. Hope to welcome you again...

328 photos of this hotel

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Pool/Beach Area (13)
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Family/Play Areas (9)
Business Centre/Function Rooms (1)
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Hotel & Grounds (9)
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  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Novotel Madrid Puente de la Paz is located in the heart of one of the major residential and business areas of the vibrant city of Madrid. 10 minutes from the airport and the Juan Carlos I exhibition grounds, this 4 star hotel is ideal for weekend escapes or holidays in Madrid. The hotel features 240 rooms, an outdoor swimming pool, a restaurant, a bar, six meeting rooms and parking. Ideal for families. ... more   less 

Additional Information about Novotel Madrid Puente de la Paz

Address: Calle Albacete 1 | Esquina avenida de badajoz, 28027 Madrid, Spain
Region: Spain > Community of Madrid > Madrid
Price Range: ₹ 4,416 - ₹ 9,393 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Madrid Puente de la Paz 4*
Number of rooms: 240
Reservation Options:
TripAdvisor is proud to partner with Booking.com, ACCOR, Expedia, Hotels.com, Priceline, Hotwire, TripOnline SA, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Novotel Madrid Puente de la Paz reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Madrid Puente De La Paz Hotel Madrid
Madrid Novotel
Hotel Style:
#23 Green Hotel in Madrid
#102 Business Hotel in Madrid
#108 Family Hotel in Madrid
#136 Luxury Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Madrid Puente de la Paz staff and other travellers.
22 questions
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Questions? Get answers from Novotel Madrid Puente de la Paz staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a city view room. It will be amazing”
  • Some freebies as usual (tea/coffee)
  • Lucky to get a room with this view
  • The study table in the room
  • Our two bedroom room
  • The biggest + point of this hotel is the tub in the bathroom
  • Very nice design of the TV
  • The sofa just converts to a bed! :D Very nice and comfy
Shreyas2415, 16 Apr 2017 | Read review
“Nice staff, Good breakfast.”
842piet, 16 Feb 2017 | Read review
“honestly, I'd imagine all the rooms are kind of bland and ugly.”
catherinep391, 24 Nov 2016 | Read review
“Quiet with good views on eighth floor”
lindap331, 20 Oct 2016 | Read review
“High floor for great views”
TheNatster75, 9 Oct 2016 | Read review
5 of 5