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Novotel Madrid Campo de las Naciones

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Novotel Madrid Campo de las Naciones
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952 Reviews from our TripAdvisor Community

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Showing 268: English reviews
Reviewed 1 week ago NEW

The hotel is not what we expected from Novotel. I personally been in a lot of hotels around the world and especially in Europe. The lobby is very well maintained and in great shape. Though we offered outdated room during our stay. The furniture in the room is very old. The extra 2 beds were broken and couldn't hold my...

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Helpful?
Thank Manaf H
H1636DM, Front Office Manager at Novotel Madrid Campo de las Naciones, responded to this review

Thank you for taking the time to tell us about your experience at the Novotel Madrid Campo de las Naciones. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

Leighton Buzzard, United Kingdom
Reviewed 1 week ago

I enjoyed a 2-night stay here. Seemed plenty of people in breakfast, but hotel was nice and quiet. This hotel is close to the Metro on line 8 which conveniently starts at the airport and goes to Nuevos Ministerios, so it is an easy ride into the centre. However, the hotel has an excellent minibus shuttle to the airport every...

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Helpful?
Thank Stephen J
H1636DM, Front office manager assistant at Novotel Madrid Campo de las Naciones, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Iris Chiesa Front office manager assistant Novotel Campo de las Naciones

Altrincham, United Kingdom
Reviewed 2 weeks ago

We stayed for one night at this hotel at Madrid. We had to wait for the airport shuttle for more than 45 mins and it arrived after I called them. The hotel itself was very nice. Staff were friendly. Free wifi was good. Breakfast was also good. Near to the airport. Can even travel by metro (less than 5 mins...

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Helpful?
Thank Srivsiva
H1636DM, Front office manager assistant at Novotel Madrid Campo de las Naciones, responded to this review

Dear Guest, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Iris Chiesa Front office manager assistant Novotel Campo de las Naciones

Estoril, Portugal
Reviewed 5 weeks ago

The hotel has a good location for users of nearby offices but away from city center (3 lines away). Also the rooms are dated and in need for refurbishment. On Saturday evening there was some kind of event on the saloon rooms that made some noise while trying to get to sleep.

Review collected in partnership with Accorhotels.com
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Helpful?
1Thank Miguel R
Roma
Reviewed 29 November 2016

In line with Novotel standard, you know what you will find everywhere you go: friendly and clean and comfortable, yet not deluxe. Sitting walking distance from the Madrid Fair and 15 minutes shuttle ride from the airport, it also have an extremedly helpful staff always striving to make the customer happy; to the extent of finding the way to show...

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Helpful?
Thank a_cult
H1636DM, Front Office Manager Assistant at Novotel Madrid Campo de las Naciones, responded to this review

Dear Guest, Thank you very much for the great review of our hotel! We are very glad that you enjoyed your stay and hope to see you again very soon. If only we could make your team win next time..... we absolutely would do it!! ;) Thank you very much sir, Sincerely, Iris Chiesa Front Office Manager Assistant Novotel Campo...

Bangor, United Kingdom
Reviewed 12 November 2016

We stayed in this hotel for our Madrid stay in the summer and it did not disappointed us. Excellent facilities, rooms equipped with their own coffee machine and all the essentials! Room service and laundry a bit expensive. It has a very convenient location, near the metro station Campo de las Naciones, which will take you to the city centre...

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Helpful?
Thank Joisobel
H1636DM, Front Office Manager Assistant at Novotel Madrid Campo de las Naciones, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Iris Chiesa Front Office Manager Assistant Novotel Campo de las Naciones

Stroud, United Kingdom
Reviewed 9 November 2016

Due to fog in Bilbao and a cancelled flight, our only option to get home (only 18 hours later than planned) was to drive to Madrid and fly from there. This meant we needed a last-minute hotel booking and the Novotel Campo seemed to be our best bet. Booking via rather patchy mobile signal on the drive down was proving...

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Helpful?
Thank MrHandBaggageOnly
H1636DM, Manager at Novotel Madrid Campo de las Naciones, responded to this review

Thank you for taking the time to tell us about your experience at the Novotel Madrid Campo de las Naciones. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

Reviewed 3 November 2016

The hotel is below the average for being a Novotel. The room was big, but felt empty. I noticed that there were few complimentary items in the room, such as beauty kit, different type of teas/coffee, sewing kit.

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Helpful?
Thank Massimiliano M
Jakarta, Indonesia
Reviewed 29 October 2016

Room - I'm pretty sure this hotel is 4-star hotel instead of the facility of wi-fi at the room veruy best and the decoration of the room modern and minimalist. - Most of the hotel in europe don't provide the amenities at the bathroom, we must ask the roomboy to deliver the amenities to our room and also for free....

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Helpful?
Thank AlbertoJrSinaga
H1636DM, Front Office Manager Assistant at Novotel Madrid Campo de las Naciones, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Iris Chiesa Front Office Manager Assistant Novotel Campo de las Naciones

Southampton, United Kingdom
Reviewed 18 October 2016

We stayed here for three nights after our main holiday on the coast. The hotel is very well located to access the airport (very handy shuttle bus) and we made good use of the free on street parking in the surrounding roads. The metro stop is a short walk away which meant getting into and out of the city centre...

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1Thank Grenpig
H1636DM, Front Office Manager Assistant at Novotel Madrid Campo de las Naciones, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Iris Chiesa Front Office Manager Assistant Novotel Campo de las Naciones

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Concierge
Official Description (provided by the hotel)
The Novotel Madrid Campo Naciones is a 4 star hotel featuring 246 rooms located next to the IFEMA, the Palacio Municipal de Congresos and the Juan Carlos I Park. Easily to reach from the M40 motorway (exit 8), the hotel enjoys excellent links to the centre of Madrid and the airport by metro (50 m from the hotel). Ideal for seminars, meetings and conferences, it offers nine meeting rooms, a restaurant, a bar, an outdoor pool and pay parking. Free shuttle service to the airport. ... more   less 

Additional Information about Novotel Madrid Campo de las Naciones

Address: Calle Amsterdam 3 | Campo de las Naciones, 28042 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Airport / Barajas
Price Range: ₹ 4,921 - ₹ 12,230 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Madrid Campo de las Naciones 4*
Number of rooms: 246
Reservation Options:
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Also Known As:
Novotel Madrid Campo De Las Naciones Hotel Madrid
Madrid Novotel
Hotel Style:
#138 Luxury Hotel in Madrid
#142 Family Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Madrid Campo de las Naciones staff and other travellers.
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Questions? Get answers from Novotel Madrid Campo de las Naciones staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“30 min from Downtown by train. Don't stay in the first or second floors. Add BF if offered during booking.”
 of 5 bubbles manafh2014, 12 Jan 2017 | Read review
“Only two types of room is offered with little difference in price and size”
 of 5 bubbles akosk140, 7 Oct 2016 | Read review
“Top floors”
 of 5 bubbles polaco1, 18 Aug 2016 | Read review
“The swimming pool is located on 1st floor and opens between 12 to 8pm.”
 of 5 bubbles 793rc, 6 Jul 2016 | Read review
“we were on the 5th floor overlooking the pool area and this was quiet”
 of 5 bubbles 243hilaryw, 20 Jun 2016 | Read review
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