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This one was especial experience. I never been in a hotel with such a rude unhelpful
staff like this one in my life. They don’t even gave me a map or a restaurant tip. The people are lazy and rude! The room is clean and...More
Thank rodrigo l
Response from RAQUEL S, Director de Recepción at NH Madrid BalboaResponded 4 weeks ago
Lamento mucho que su experiencia no haya sido positiva.
A pesar de que me sorprende porque tenemos muchas...More
The hotel is located in a superb location, with rooms that worth the price.
The restaurant has an incredible lunch menu with a lot of Spanish dishes.
The room is comfortable, amazing shower, very quiet.
Thank Sylvio M
Response from RAQUEL S, Director de Recepción at NH Madrid BalboaResponded 21 August 2018
It is a pleasure to know that you had a nice stay and the hotel and restaurant service were according to your needs.
We hope to see you again when you visit again the city.
Thanks and kind regards
the hotel is situated on the center near the Retiro, The rooms are fine have a modern design, a comfortable bed, and a very stylish and generous bathroom. Nice toiletries, too. The breakfast is very good, they also have natural food. I recommend the restaurant,...More
Thank Viorica P
Response from RAQUEL S, Director de Recepción at NH Madrid BalboaResponded 11 July 2018
Thank you very much for your kind comments about the hotel and restaurant.
It is always a pleasure to know that our customers had a great experience.
We hope to see you again
I arrived and needed help reserving a taxi for a few days later. Alexandra and Ester went above and beyond the call of duty to make this happen. Then a few days later I needed to change the plan with the taxi driver and once...More
Thank Kelly M
Response from RAQUEL S, Director de Recepción at NH Madrid BalboaResponded 9 July 2018
We are glad to know that you had a nice stay and our staff helped you to solve your requests.
We understand that for our customers is very important to have a reference person at the hotel and we hope to see you...More
Very nice hotel recommendable! However, I don't know why I have to write this review mandatorily.
This review area is the most inconvenient area. Please, delete this area or minimize the characters I have to input. Thanks.
Review collected in partnership with NH Hotels
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Response from RAQUEL S, Director de Recepción at NH Madrid BalboaResponded 14 May 2018
Thanks for your recommendation, but it is not mandatory to complete the review.
We suggest you to do it because for us is the best way to improve .
Thanks again for your time
Designed by Juan de Villanueva, NH Collection Madrid Palacio de Tepa is set in the building that served as a palace for Count Tepa. Today, the hotel provides the perfect location to access all of Madrid’s iconic …Moresites. Prado, Reina Sofia and Thyssen museums are close by, as are the Royal Palace, Plaza Mayor and Puerta del Sol. For the gourmands, walk to some of Madrid’s most famous restaurants, such as Botin and Casa Lucio. The rooms at NH Collection Madrid Palacio de Tepa are spacious and let in a lot of natural light. Many enjoy fantastic views of historic Madrid. Connecting rooms are available and all rooms are equipped with free Wi-Fi. A gym and spa are available on-site. The hotel’s Guest Relations team will be delighted to assist you in purchasing tickets or making reservations during your stay. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
US$ 106 - US$ 237 (Based on Average Rates for a Standard Room)
Formerly known as
Also Known As
Nh Balboa Hotel Madrid
Nh Balboa Madrid
Spain > Community of Madrid > Madrid > Barrio Salamanca
All photos (776)776
Room & Suite (276)
Family and Play Areas (3)
Barrio de Salamanca
Broad, tree-lined avenues with pretty streetlights frame the neighbourhood of Barrio Salamanca. With beautiful condominium buildings that make up most blocks in this area, this part of town is refined and quiet. It is also host to a few of the city's large shopping avenues, including Calle Serrano and Calle Jose Ortega y Gasset. A walk down these streets will reveal upscale chains, small boutiques, and plenty of
opportunities for shopping or checking out the stylish displays. The locals here are polished and fashionable, the atmosphere is leisurely, and the lush Retiro Park on the southern border is yet another opportunity to enjoy the outdoors. A stroll through Barrio Salamanca is all about admiring the beautiful architecture, window-shopping, and people-watching in this upper-crust corner of Madrid.