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H10 Puerta de Alcala

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61 Reviews from our TripAdvisor Community

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There are newer reviews for H10 Puerta de Alcala
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Showing 21: English reviews
Garching bei Munchen, Germany
Reviewed 4 weeks ago via mobile

Unforgettable 4 days in a great location with excellent service. Only a few meters to the Retiro Park. All attractions are nearby. Public traffic also reachable in a few minutes. We enjoyed our stay very much. And the best, the view from the top of the hotel before we started our evening events. We will come again, of course.

1Thank H_V_S_0815
Reviewed 18 March 2017 via mobile

This hotel is highly recommended by my friend and I. Excellent location and the staff are very helpful. Room was clean and modern with everything you need. We came to Madrid on a city break and would definitely stay here again. First class

1Thank Ruth H
Reviewed 14 March 2017

We stayed here for a weekend in February. A friend suggested it because it is near where he lives, but it turned out to be a perfect location for a repeat visit to Madrid. It is in a lovely residential neighborhood, surrounded by endless places to eat and drink, and right next to the park. The center is a long...

2Thank ami42
Bolton, United Kingdom
Reviewed 10 March 2017

just returned from a 4 day visit to H10 Puerta de Alcala, really pleased with the hotel. its in a great position alongside Retiro park & 30 minutes walk from Sol, the Prado, & has great restaurants, cafes and bars in the surrounding streets. Public areas have lovely, quirky touches, even along the corridors. Cava on ice was a lovely...

2Thank beebee40
Reviewed 5 March 2017 via mobile

Good location and a fine hotel, the problem it's the noise from the street. We had breakfast and it's a very good one. We only stay one night, but for more nights the noise from the road can be a problem.

1Thank pjfsantos
A TripAdvisor Member
2 reviews
2 helpful votes
Reviewed 4 March 2017 via mobile

Hotel failed to meet minimal requirements in that AC was off and room temperature in 80s all day and all night. Staff provided no relief despite promises to solve problem. You can do better, particularly at their room rates.

2Thank A TripAdvisor Member
Dublin, Ireland
Reviewed 1 March 2017

My husband and I have just returned from a 5 night stay in this hotel which is a really lovely hotel and is in a great location. The staff in the hotel are really helpful, the rooms are lovely, breakfast is good and lots of variety. The breakfast hall is in the basement and provides lots of space to have...

5Thank AMR16154
Barcelona, Spain
Reviewed 26 February 2017 via mobile

I stayed twice this month at this hotel. Great location, great frontdesk staff and cosy rooms. The bed is firm and very comfy. Nice amenities items. Breakfast room is beautiful, mediteranean and fresh. It is not at all shabby-chic. Things to improve: all rooms should have a kettle and an ironing board/iron ... and breakfast should improve in savoury variety....

Thank Paul C
Reviewed 20 February 2017

The place is very well decorated, the people is very helpful, good value for the money. The downside was the heating system which was always on and despite requesting air condition, the staff explained that they can only use either heating or cooling, but not both. They are upgrading all floors (now on the first one) and I hope they...

3Thank Alberto H
Madrid, Spain
Reviewed 16 February 2017

It was the second time we were going into an H10 hotel for Christmas. The first time was in the Lisbon H10 and we really had a great time, with a charming decoration, very helpful people and awesome service. But our stay in the H10 of Alcala was really not as charming as the first time. We spend more than...

4Thank chloevantours

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Staying in Barrio de Salamanca

Neighbourhood Profile
Barrio de Salamanca
Broad, tree-lined avenues with pretty streetlights frame the neighbourhood of Barrio Salamanca. With beautiful condominium buildings that make up most blocks in this area, this part of town is refined and quiet. It is also host to a few of the city's large shopping avenues, including Calle Serrano and Calle Jose Ortega y Gasset. A walk down these streets will reveal upscale chains, small boutiques, and plenty of opportunities for shopping or checking out the stylish displays. The locals here are polished and fashionable, the atmosphere is leisurely, and the lush Retiro Park on the southern border is yet another opportunity to enjoy the outdoors. A stroll through Barrio Salamanca is all about admiring the beautiful architecture, window-shopping, and people-watching in this upper-crust corner of Madrid.
Explore this neighbourhood


  • Room Service
  • Bar/Lounge
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
​The H10 Puerta de Alcala is located in Salamanca district, the city’s financial hub, and close from the most select boutiques. The hotel has 146 elegant rooms, a restaurant, a bar and 5 meeting rooms. ... more   less 

Additional Information about H10 Puerta de Alcala

Address: Calle Alcala 66 | Alcala, 66, 28009 Madrid, Spain (Formerly NH Puerta de Alcala)
Region: Spain > Community of Madrid > Madrid > Barrio de Salamanca , Retiro
Price Range: ₹ 5,981 - ₹ 22,601 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — H10 Puerta de Alcala 4*
Number of rooms: 146
Reservation Options:
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Also Known As:
Nh Alcala Madrid
Nh Alcala Hotel Madrid
Hotel Style:
#78 Family Hotel in Madrid
#129 Business Hotel in Madrid
#148 Luxury Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from H10 Puerta de Alcala staff and other travellers.
13 questions
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Chester, United Kingdom
19 days ago
Greater London, United Kingdom
Bristol, United Kingdom
1 month ago

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Questions? Get answers from H10 Puerta de Alcala staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher up the hotel the less road noise. Nice to have a room with a view”
617celiar, 9 Apr 2017 | Read review
“higher floor better to get more light in the room”
sektao, 9 Apr 2017 | Read review
“Classic room with balcony is worth the extra cost, this room gives you a great view of the city”
AMR16154, 1 Mar 2017 | Read review
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