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Mercure Madrid Plaza de Espana

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1,419 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Madrid Plaza de Espana
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Showing 544: English reviews
Reviewed 14 June 2008

Located just behind the Plaza Espana this is a centrally located hotel for site-seeing the old part of Madrid, the Royal Palace, Gran Via and Casa de Campo areas. Hotel is very old style and could do with some refurbishment in some areas. Room was comfortable, staff friendly and overall premises clean. Didnt do breakfast at the hotel. Instead used...

2Thank Shaun L
Paris, France
Reviewed 3 June 2008

Very old fashioned Sofitel but not very luxurious. Location behind plaza Espana is just perfect and all the staff at reception is extremely helpful. But the rooms are worn out, bathrooms aren't great, breakfast is nothing special and you never feel like you are in a 4 star property. Only the Sofitel bed makes you feel like you are someone...

Thank Supermercado
Reviewed 5 May 2008

Just OK as the hotel sounds quite old for a Sofitel, and except the bed everything need to be refurbished. In addition, the personnel was just fine but not providing a high level of servce. It is important to notice that the district is not the more luxury and fency. If you stay in Madrid, I would recommend to go...

Thank thebatpat
Seville, Spain
Reviewed 15 March 2008

I have a "Sofitel Privilège" card and have stayed in (and hold reservations for) a number of Sofitels. Many are outstanding and feature highly in TripAdvisor's league tables, e.g. New York, Montreal. This Sofitel in Madrid is not one of those. Overall, my 4-night stay was disappointing (compared to other Sofitels, that is), although in terms of value for money...

Thank felipeordonez
London, United Kingdom
Reviewed 8 March 2008

This Sofitel is consistent with the Sofitel standard of decor, delicate touches (like the Roger & Gallet products in the bathroom or the chocolate before bedtime) and service. Liked the lounge/bar/breakfast area on the ground floor with windows and natural day light (not always a given in business hotels), the news papers at hand, the fast service at the bar...

Thank FrenchDom
London, United Kingdom
Reviewed 17 February 2008

Not bad at all, hotel small in size for Sofitel standards, helpful staff, close to metro and other amenities, super comfortable bed!! Nothing too exciting but more than ok for a medium priced hotel.

Thank tonia123
Reviewed 12 February 2008

excellent location - very central. we had a room facing the street which was very noisy at night as we had to leave the window open for air as the room was stuffy and the a/c was not working!! also dreaful smell of sewerage in the bathroom. on arrival the porter was extremely friendly and very helpful when we asked...

Thank allidoolally
New York City, New York
Reviewed 4 January 2008

Got a great rate compared to comparable 4 stars in the area. This hotel is an easy walk from the Ventura Rodriguez metro station and a 5 minute walk from the Plaza de Espana. The area is not sketchy as another poster said, it's quiet at night as there is not a whole lot of activity in the area immediately...

1Thank Seven_Continents
Warsaw, Poland
Reviewed 28 December 2007

Good location near Plaza de Espana (300m), small rooms, good breakfast

Thank marek1978
Reviewed 2 December 2007

We stayed at the Sofitel Madrid Plaza de Espana for two nights in December 2007. It was the first time for both of us in Madrid and we were pleased with the easy access to the Sofitel. The immediate environment leaves a little bit to be desired but Gran Via and the metro are both in close walking distance. There...

1Thank Sebaty

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Staying in Arguelles

Neighbourhood Profile
Just south of the sprawling campus of the Complutense University of Madrid, Arguelles exudes a fast-paced, collegiate vibe. The main street, Calle Princesa, is filled with twenty-somethings rushing between classes and errands, meeting up with classmates, and grabbing cheap beers and cheap eats. This is a prime shopping spot where the major Spanish clothing and department store chains are less busy than their downtown counterparts, and there is an array of casual dining options to choose from. Check out nearby outdoor spaces such as the lushly planted Plaza de España to the south, which is often filled with craft stalls. To the west of Arguelles is the giant Parque Oueste, a calm and picturesque park with its own Egyptian temple.
Explore this neighbourhood


  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
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  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Room Service
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Mercure Madrid Plaza de España is a cosy hotel in the heart of Madrid with an elegant and refined atmosphere unique in the city. The hotel combines the French art de vivre and Spanish food and entertainment with its modern design. Our rooms are comfortable and luxurious, our cuisine is delectable and the technology we provide is cutting-edge. Need anything more? Just ask our excellent staff! ... more   less 

Additional Information about Mercure Madrid Plaza de Espana

Address: Calle Tutor 1 | Esquina Ventura Rodriguez, 28008 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Arguelles
Price Range: ₹ 5,366 - ₹ 8,774 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Madrid Plaza de Espana 4*
Number of rooms: 97
Reservation Options:
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Also Known As:
Mercure Madrid Plaza De Espana Hotel Madrid
Sofitel Madrid
Accor Madrid Plaza De Espana
Madrid Sofitel
Hotel Style:
#104 Luxury Hotel in Madrid
#116 Romantic Hotel in Madrid
#127 Business Hotel in Madrid
#128 Family Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Madrid Plaza de Espana staff and other travellers.
19 questions
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Wigan, United Kingdom
6 months ago
Kildare, Ireland
Mumbai, India
8 months ago
Fairfax VA

See all questions (19)

Questions? Get answers from Mercure Madrid Plaza de Espana staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms directly over the entrance get the noise of the front door opening and closing”
 of 5 bubbles 809PeterL809, 18 Oct 2016 | Read review
“3rd floor rooms were fine overlooking the street”
 of 5 bubbles StevenRob, 11 Oct 2016 | Read review
“Try for an inside room , not sure about the road noise.”
 of 5 bubbles 117bruceh, 8 Oct 2016 | Read review
“High floor rooms at the back have no external noises at night”
 of 5 bubbles CelestiaWales, 1 Jul 2016 | Read review
“There are better hotels nearby. Avoid a room with a balcony over the street.”
 of 5 bubbles debellechasse, 1 Jul 2016 | Read review
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