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Barcelo Emperatriz

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Traveller (306)
Room & Suite (79)
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About
Location
Cleanliness
Service
Value
Travellers' Choice 2018 Winner
Certificate of Excellence
The newly opened Barceló Emperatriz is located in the best area of ​​Madrid: the "Barrio de Salamanca", next to the best boutiques and restaurants in the city, between the Paseo de la Castellana and Calle Serrano and with buses and subway a scarce meters will allow you to easily reach any point in the city. The hotel's 146 rooms are equipped with large beds with 300-thread-count sheets, a safe, a complete bathroom with a bathtub and shower, free coffee and tea service in the room, a bathrobe and slippers, as well as cutting-edge technology such as a connectivity panel. "Mini media Hub", free WIFI, 48 "television. We also offer our exclusive service "Guest Experience Service" that will provide everything you need to make your stay perfect and unforgettable. You can taste excellent dishes and Healthy menu in our Mutis Restaurant or disconnect by having a Cocktail in our Bar Eugènie.
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Property amenities
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Fitness Centre with Gym / Workout Room
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Public Wifi
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Luxury
Great View
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals
Location
Full view
98Great for walkers
Grade: 98 out of 100
237Restaurantswithin 0.5 km
28Attractionswithin 0.5 km
Reviews & more
895Reviews
412Photos
19Q+A
24Room tips
Traveller rating
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Popular mentions
This is a really nice property, where I’ve stayed several times when on business in Madrid. Some bathrooms have slightly musky aroma and some bedrooms are slightly oddly shaped. The hotel is immaculately clean, the beds are very comfortable and the staff is fantastic. A basic,
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Review collected in partnership with Barcelo Hotels & Resorts
Response from BarceloEmperatriz, Guest Relations Manager at Barcelo Emperatriz
Responded yesterday
Dear Antti L, First of all, we would like to express our sincerest gratitude for your trust and loyalty to Barceló Hotels & Resorts and for choosing our Barceló Emperatriz hotel this time around, it is indeed a great source of satisfaction to read that once again you had a pleasant stay among us. Thank you for taking the time to share your experience with us and we look forward to welcoming you back soon. Best regards
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Hotel's Favourite
Just stayed at the Barcelo Emperatriz for a quick layover. This is not my first time and usually I stay here for the convenient location and great hotel. This time they surprised me with a VIP upgrade which included breakfast that I could not enjoy since I had to take an early
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Review collected in partnership with Barcelo Hotels & Resorts
Response from BarceloEmperatriz, Director de Relaciones con Clientes at Barcelo Emperatriz
Responded 29 Nov 2018
Dear Guest, First of all we would like to thank you for choosing the Barceló Emperatriz hotel for your stay in Madrid. We are really glad to hear that you enjoyed your stay with us. For our team, is really important to provide unforgettable experiences to our guests. We are really happy to know that we achieved it with you. Thank you very much again for choosing us. We hope to see you again very soon. Team Barceló Emperatriz
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Great hotel, great location, great value! We were very happy with our stay. The proximity to shopping, restaurants, and museums provided an excellent distraction from business. There was easy walking to everything.
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Review collected in partnership with Barcelo Hotels & Resorts
Response from BarceloEmperatriz, Guest Relations Manager at Barcelo Emperatriz
Responded 1 week ago
Dear Richard S, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló Emperatriz hotel and are delighted to read that we were able to match your holiday expectations. We are glad to read that you really enjoyed our unbeatable location to visit the main atractions and shopping area. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Best Regards,
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Really enjoyed my stay here last week. Lovely design to the hotel and a great, central location. The gym facilities and restaurant were both exceptional - there is even a rooftop terrace with plunge-pool.
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Review collected in partnership with Barcelo Hotels & Resorts
Response from BarceloEmperatriz, Guest Relations Manager at Barcelo Emperatriz
Responded 1 week ago
Dear allanturnbull, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. We are very grateful for your good comments about our facilities, both our gym and terrace offer an extra service to the guest. Finally, note that our location is close to the center and well connected to the main attractions in the city. We hope to return to serve you in the future, thank you very much. Cordial greetings from the entire Barceló Emperatriz team.
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Excellent experience. Stylish and well-equipped hotel, very comfortable room, very professional and consistently pleasant and helpful staff, excellent and bountiful breakfast buffet, and a convenient location--a tranquil environment with easy access to the energetic city
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Review collected in partnership with Barcelo Hotels & Resorts
Response from BarceloEmperatriz, Guest Relations Manager at Barcelo Emperatriz
Responded 1 week ago
Dear Robqv, Thank you very much for sharing this great review of your recent stay at Barceló Emperatriz. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  We are also very pleased to read your complete satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. We are glad to read that you really enjoyed our unbeatable location to visit the main atractions of the city. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best Regards, .
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Rooms
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EMPERADOR ROOM
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Is there a email address for the General Manager of the hotel?
I don’t have it, just set here my comments to complain about the dark room I got
0 votes
Do you have parking for guests?
I don’t know as I did not drive there. You could check with the hotel.
0 votes
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Hi... Yes the Hotel is within walking distance to: 1/lots of restaurants... very short walk up the road!! 2/ Metro is just up the road 3/ We walked to the City & really just walked to most places 4/ Ask Ricardo who works mainly in the Bar... he is a great source of information!! 5/ The Deli at the end of the road is sensational 6/ We also booked in for a couple of the Free Walking Tours.. they have a F/Book page Enjoy the Hotel .. it is a great place to stay!! Kind Regards, Jenny
1 vote
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1234
"Try a get a room on higher floor, our room on the second floor have some street noise"
"Go for a higher-level room"
"high floors away from traffic, ask for inside view."
"Corner room on a high floor are good"
"i) Get a room away from the lift; ii) There is no view at this hotel; iii) Don't go for the buffet breakfast. It doesn't worth it."
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PRICE RANGE
US$ 154 - US$ 279 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hesperia emperatriz hotel community of madrid
FORMERLY KNOWN AS
Hesperia Emperatriz
LOCATION
SpainCommunity of MadridMadridSalamanca (District)Barrio SalamancaCastellana
NUMBER OF ROOMS
146
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