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Calle Lopez de Hoyos 4, 28006 Madrid Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (388)
Room & Suite (95)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 24/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Barcelo Emperatriz
Updated 24/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#19 of 479 hotels in Madrid
Location
Cleanliness
Service
Value
Travellers' Choice
The newly opened Barceló Emperatriz is located in the best area of ​​Madrid: the "Barrio de Salamanca", next to the best boutiques and restaurants in the city, between the Paseo de la Castellana and Calle Serrano and with buses and subway a scarce meters will allow you to easily reach any point in the city. The hotel's 146 rooms are equipped with large beds with 300-thread-count sheets, a safe, a complete bathroom with a bathtub and shower, free coffee and tea service in the room, a bathrobe and slippers, as well as cutting-edge technology such as a connectivity panel. "Mini media Hub", free WIFI, 48 "television. We also offer our exclusive service "Guest Experience Service" that will provide everything you need to make your stay perfect and unforgettable. You can taste excellent dishes and Healthy menu in our Mutis Restaurant or disconnect by having a Cocktail in our Bar Eugènie.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Rooftop pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Car hire
Business Centre with Internet Access
Conference facilities
Paid private parking nearby
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Poolside bar
Taxi service
Banquet room
Meeting rooms
Massage
Solarium
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Languages Spoken
English, French, Spanish, Italian

Location

Full view
96Great for walkers
Grade: 96 out of 100
206Restaurantswithin 0.5 km
29Attractionswithin 0.5 km
1169Reviews23Q+A27Room tips
Traveller rating
  • 936
  • 189
  • 28
  • 9
  • 7
Time of year
Traveller type
Language
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  • English
Popular mentions
Carmen D wrote a review Jul 2021
San Juan, Puerto Rico27 contributions8 helpful votes
The hotel is very well located, with nice, clean and quiet rooms. The staff is very helpful and kind. But the a/c in the room was not working properly and we couldn't adjust the temperature. During the day it was ok, but no for sleeping. That surprised us because the last time we stay there, before the pandemic, we had no problems with the a/c. We had dinner and breakfast at the roof top and had a good time there. The Covid protocols were excellent, we felt safe all the time!
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Hotel- cmanager, Propriétaire at Barcelo Emperatriz
Responded 4 days ago
Dear Carmen, Thank you for taking the time to share your review. We do our utmost to ensure that our guests have the best experience possible with us and it is rewarding to receive your message of satisfaction, that is why we are happy to know that you enjoy your meal at the rooftop terrace and you felt safe during your stay. We regret that you did not inform our team of the issue you experienced as they would have been very happy to have had it checked out for you. Stay assured that this will be done immediately. We hope to welcome you back the next time you visit Madrid. Best regards, Barceló Emperatriz Team
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womullan wrote a review Apr 2021
Tucson, Arizona253 contributions52 helpful votes
Hotel's Favourite
This is situated in a great place (especially if you need to go to the US embassy). Staff are very helpful and friendly. Valet service for the car is excellent - when the vehicle was delayed don the last day we were offered complementary drinks at the bar while waiting. Welcome cocktail is a nice touch (standard Barcelo I believe we had it elsewhere also). If there is a negative it was room size or perhaps that the bathroom is larger than it needs to be (bathtub is a waste of space ) leaving the bedroom feeling a bit tight.(Yes we could have booked a larger room). Also, odd for Spain, no bidet in the large bathroom.
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Date of stay: April 2021
Rooms
Location
Service
Trip type: Travelled on business
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Response from Barceló Emperatriz, Otros at Barcelo Emperatriz
Responded 25 Apr 2021
Dear guest, First of all, we really appreciate your trust on us, and we hope that you had a nice trip back home. It has been a pleasure hosting you during your visit to Madrid and we are pleased to know that we have reached your expectations making you feel like home. By the other hand, we are sorry if the room that you booked did not match your wishes. For your next visit, we would love to assist you and show you some of our different categories, to find the one that better matches your requirements. Thank you once again for your comments and your visit to our hotel. We are waiting to see you soon around here. Kindest regards, Barceló Emperatriz Team
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andrewccortez wrote a review Jun 2021
Malaga, Spain1 contribution
Great service, all the staff very helpful, very competent and very friendly. Very comfortable and clean rooms. Great location , Castellana / Salamanca clean, safe, walking distance to many good restaurants and stores
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: June 2021
Rooms
Cleanliness
Service
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ahmedatia2012 wrote a review Mar 2021
Cairo, Egypt1 contribution
I stayed for 22 Days, and this hotel was excellent for long stay. All staffs are taking care of me during my time. Very decent and clean room. Also the location is good and the view. And it’s closer to IE business school
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Review collected in partnership with Barcelo Hotels & Resorts
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Helpful
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Response from Barceló Emperatriz, Otros at Barcelo Emperatriz
Responded 25 Apr 2021
Dear guest, First of all, we really appreciate your trust on us, and we hope that you have had a good trip back home. It has been a pleasure to host you in Barceló Emperatriz during these 22 days and we would like to see you really soon around the hotel and Madrid. We are pleased to know that we have reached your expectations and that we made you feel like home. We have already told our teams about your comment, they are grateful to know that our passion for work had been recompensated. Thank you again for your opinion and your visit to our hotel Mr. Ahmed. You already know where you have your home in Madrid. Kindest regards, Barceló Emperatriz Team
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aakbarali wrote a review Mar 2021
7 contributions4 helpful votes
I was fortunate to stay here when the hotel reopened after being shutdown for about a year. The staff were extremely warm and welcoming. Carmen, the director, and Claudia were attentive and anticipated my needs. I have been here for 18 days and have had a chance to experience every nuance of this place. Rooms are excellent and the premium room has a nice terrace. The lobby bar is nice and quaint. The breakfast is great. Their cheesecake is awesome! I'll be back for sure!
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Date of stay: March 2021
Value
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: A room with a large terrace is great especially during warmer months
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Response from Barceló Emperatriz, Other at Barcelo Emperatriz
Responded 18 Mar 2021
Dear Mr. Akbarali, First of all, we really appreciate your trust in us, and we hope that you have had a good return. It has been a pleasure to host you in Barceló Emperatriz during these 18 days and we would like to see you really soon around the hotel and Madrid. We are pleased to know that we have reached your expectations and that we made you feel like home. We have already told our teams about your comments on behalf of the lobby bar, breakfast and our homemade cheesecake and they are grateful to know that our passion for work had been recompensated. Thank you again for your opinion and your visit to our hotel Mr. Akbarali. You already know where you have you home in Madrid. Kindest regards, Barceló Emperatriz Team
Read more
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PRICE RANGE
US$148 - US$249 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hesperia emperatriz hotel community of madrid
FORMERLY KNOWN AS
Hesperia Emperatriz
LOCATION
SpainCommunity of MadridMadridSalamanca (District) / Barrio de Salamanca / Castellana
NUMBER OF ROOMS
146
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Frequently Asked Questions about Barcelo Emperatriz
Which popular attractions are close to Barcelo Emperatriz?
Nearby attractions include Museo Sorolla (0.4 km), Museo Lazaro Galdiano (0.2 km), and Monument Glorieta de Emilio Castelar (0.2 km).
What are some of the property amenities at Barcelo Emperatriz?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Barcelo Emperatriz?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Barcelo Emperatriz?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Barcelo Emperatriz?
Yes, a parking garage, paid private parking nearby, and valet parking are available to guests.
What are some restaurants close to Barcelo Emperatriz?
Conveniently located restaurants include La Gaditana Castellana, El Alino, and Zalacain.
Are there opportunities to exercise at Barcelo Emperatriz?
Yes, guests have access to a fitness centre and a rooftop pool during their stay.
Are any cleaning services offered at Barcelo Emperatriz?
Yes, dry cleaning and laundry service are offered to guests.
Does Barcelo Emperatriz offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Barcelo Emperatriz?
The staff speaks multiple languages, including English, Spanish, French, and Italian.
Are there any historical sites close to Barcelo Emperatriz?
Many travellers enjoy visiting Royal Palace of Madrid (3.0 km), Plaza Mayor (2.8 km), and Museo Cerralbo (2.6 km).