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Amazing service & attention to us, especially from office manager Marcos Cos. We had to get to the airport when there was a taxi strike and there were no taxis available and he along with the porter helped us to get there by using the...More
2 Thank montserratmevi
Response from Heritage M, Director General at Heritage Madrid HotelResponded 2 weeks ago
Thank you for your comment on TripAdvisor regarding your recent stay at Heritage Madrid Hotel.
We are pleased to hear that our team members did their best to ensure your daily adventure was exciting and worthwhile. That is what Heritage Madrid Hotel is...More
This hotel had it all. It is new and truly beautiful, with wonderful, happy and friendly staff and wonderful service.
We had two rooms for 4 nights and it was a lovely hotel to come back to every night.
I don't think I heard the...More
Response from Heritage M, Director General at Heritage Madrid HotelResponded 3 weeks ago
Thank you for taking the time to share your wonderful experience on TripAdvisor. We will never grow tired of reading such complimenting reviews for providing the type of service that warrants feedback such as yours.
We will continue living up to Heritage´s committment...More
We recently spent a weekend in Madrid and stayed in this hotel. It is a beautiful hotel but what made the trip was the friendly staff at reception in particular Marcus & Javier. They were extremely helpful and really helped us make the best use...More
Response from Heritage M, Director General at Heritage Madrid HotelResponded 4 weeks ago
Thank you so much for having taken the time to write such favourable review of Heritage Madrid Hotel and for your compliments.
Knowing that our guests enjoy their stays is most rewarding and it is always a great source of motivation for us...More
During our stay the staff was very lovely and super helpful, specially Mr. Marcos. The location was perfect, as it is located in a beautiful area that is close to almost everything. The interiors are new and well thought of.More
Response from Heritage M, Director General at Heritage Madrid HotelResponded 5 weeks ago
Thank you for the glowing review of our hotel!
Your feedback is very helpful to others thinking of staying with us. Wonderful to know that you loved our location, facilities & services and the friendly hosts.
From all of us at Heritage Hotel,...More
It reminds me of hotels before 10 years ago were the receptionist were so helpful. My visit was above expectations since i book everything by them especially a guy name “Havier” don’t know the exact spell of his name even he booked for us the...More
Thank Ammar A
Response from Heritage M, Director General at Heritage Madrid HotelResponded 10 July 2018
We greatly appreciate your heartfelt feedback and recommendations.
As you stated, our team does make a personal difference by consistently providing genuine care and exceptional service in order to ensure every guest a memorable stay and experience.
We look forward to welcoming you...More
Broad, tree-lined avenues with pretty streetlights frame the neighbourhood of Barrio Salamanca. With beautiful condominium buildings that make up most blocks in this area, this part of town is refined and quiet. It is also host to a few of the city's large shopping avenues, including Calle Serrano and Calle Jose Ortega y Gasset. A walk down these streets will reveal upscale chains, small boutiques, and plenty of
opportunities for shopping or checking out the stylish displays. The locals here are polished and fashionable, the atmosphere is leisurely, and the lush Retiro Park on the southern border is yet another opportunity to enjoy the outdoors. A stroll through Barrio Salamanca is all about admiring the beautiful architecture, window-shopping, and people-watching in this upper-crust corner of Madrid.