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Hotel Terramar

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497 Reviews from our TripAdvisor Community

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Showing 129: English reviews
Venice, Italy
Reviewed 3 weeks ago

The Hotel is in a perfect location and rooms have really very nice views of the beaches; the Restaurant has a charming belle epoque atmosphere and excellent breakfast, the swimming pool is really nice and perfect for relax.

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Helpful?
Thank GomezTrotamundo
Juan Carlos C, Director General at Hotel Terramar, responded to this review

Dear Mr. Gomez, thank you so much or posting a comment on Tripadvisor. It's a pleasure to read such positive comments about our location. By the way, let me inform you that the Hotel Terramar is closed now for refurbishment reasons till the middle of July 2017. The hotel, once it opens again, will look completely different. You won't recognize...

Durham, United Kingdom
Reviewed 15 October 2016 via mobile

My husband and I booked this last minute as Barcelona hotels were heavily overpriced due to a huge trade show that was on in the city , so we booked this wonderful hotel the room was beautiful with a wonderful sea view we had a late flight which was delayed so we missed our train and had to get a...

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Helpful?
1Thank Pennie E
Juan Carlos C, Director General at Hotel Terramar, responded to this review

Dear Pennie, thank you very much for such an extended, detailed and positive comment! I love to read posts like yours and I really feel very happy that your days at Hotel Terramar were awesome and that, in general term, your experience was great. The hotel is now being refurbished, so, I would suggest you to come back to Sitges...

Reviewed 4 October 2016 via mobile

Landed at 11pm . Asked if water was drinkable from the tab. Answered that it was not drinkable so I asked how I could have solved the problem in a very chilled polite way, smiling. They answered me with very serious face out of the blue : 'you should have gone and bought yourself water '. Not very nice customer...

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Helpful?
Thank ilevig
Juan Carlos C, Director General at Hotel Terramar, responded to this review

Dear customer, first of all, I want to thank you for posting a comment on Tripadvisor. To be honest, I felt very disappointed after reading your bad experience just on arrival. Travellers posts towards the reception staff are normally very positive, that's why I was so surprised about this. Well, get sure it won't happen again. I hope you can...

London, United Kingdom
Reviewed 1 October 2016

The hotel is a little tired and i know there is refurbishment taking place. We visited for 8 days and came home yesterday. My husband is a stroke survivor who is able to walk unaided but the hotel wasn't at all appropriate for him. The toilet facilities were a nightmare to get to - none on the ground floor -...

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Helpful?
3Thank joymaryponder
Juan Carlos C, Director General at Hotel Terramar, responded to this review

Dear Mrs. Joy Mary, first of all, I want to thank your for posting a comment about your experience at the Hotel Terramar in Sitges on Tripadvisor. Well, I completely agree with you concerning the missing of disabled facilities, but get sure this will change now after the refurbishment. It's going to be one of the most important things to...

Reviewed 28 September 2016 via mobile

Just had our first holiday in sriges enjoyed my stay at the terramar hotel yes it's midway through refurbishment but the staff made up for any shortcomings large rooms very clean and good service food not bad overall great value and what a great location will definitely return

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Helpful?
Thank David J M
Juan Carlos C, Director General at Hotel Terramar, responded to this review

Dear Mr. David J M, thank you very much for your nice and positive comment on Tripadvisor. We appreciate it very much and we love to read that you expect to return. When you come back,m you won't recognize the hotel again. You will be always welcome to the hotel! Best regards, Juan Carlos Centellas Hotel Manager HOTEL TERRAMAR

Croydon Surrey Uk
Reviewed 26 September 2016 via mobile

The hotel appears to be mid renovation. Our room had a Mountain view & balcony which was pleasant. Our bedroom had elements of not being finished off. The shower & toilet was one corner of the room. Sectioned off by the frosted shower glass. The obviously new bin & look roll holder didn't withstand our two night stay. The soundproofing...

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Helpful?
Thank Caroline J
Juan Carlos C, Director General at Hotel Terramar, responded to this review

Dear Caroline, thank you so much for your post on Tripadvisor. I feel so sorry about your noisy stay... But, have you notify this fact to reception? Perhaps there was a possibility of changing you to another room... We always try our best to make our customers feel good. Well, for sure the hotel need an important refurbishment and soundproofing...

Larkhall, United Kingdom
Reviewed 20 September 2016 via mobile

Very disappointed. Our room had no drawers to put our clothes so had to live out of suitcase on floor. Our room (529) had a shower with at least 6 inches of black mould on wall. Also no soap holder. Linen and towels however were excellent. Certainly not 4 star.

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Helpful?
1Thank davidcarol76
Juan Carlos C, Director General at Hotel Terramar, responded to this review

Dear customer, first at all, thank you for your comment on Tripadvisor. I feel very sorry about your apparently bad experience at Hotel Terramar. Well, we know that the hotel needs to be refurbished. That's why we are working on it already. Our rates were the lowest ones in comparation to the other hotels of the área, considering this fact....

Reviewed 17 September 2016 via mobile

Just returned from a 10 night stay in terramar and overall I'd say it was a 3 star in my opinion but once refurbishment is complete it has potential to be 4 star. I wrote a very long review going in to detail but deleted it all and decided to do a pro's and con's instead so here goes. Pro's:...

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Helpful?
Thank Baild10
Juan Carlos C, Director General at Hotel Terramar, responded to this review

Dear customer, thank you so much for such a detailed comment on Tripadvisor. I know you are right concerning more tan one point, but, as you mentioned before, the hotel is being refurbished right now and, for sure, after that the hotel will experience a big change. We take not of all the comments of our customers in detail, they...

Manchester uk
Reviewed 16 September 2016

Travelled on a package with Jet2. 4th floor with a view straight down the Paseo Maritimo. The hotel is tired and due to close for a refurbishment. The room had been refreshed but was devoid of soft furnishings so it echoed badly. As did the neighbours and the room above. Which kept us awake sometimes. Aircon worked perfectly and the...

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Helpful?
Thank PeteManchesteruk
Juan Carlos C, Director General at Hotel Terramar, responded to this review

Dear Mr. Pete, thank you so much for your post on Tripadvisor. We appreciate it very much. The hotel will experience a big change in the next months. It will be completely refurbished, so next year, when everything is finished, it will become the best hotel in this area. It would be great if you could visit us again in...

Warrington, United Kingdom
Reviewed 16 September 2016

We have just returned from our 8th visit to Hotel Terramar over many years Yes there is still much to complete with the upgrading, but this is still a hotel with great character with a superb team working in ALL departments. We are alredy looking forward to our 9th visit.

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Helpful?
Thank keithasimpson
Juan Carlos C, Director General at Hotel Terramar, responded to this review

Dear Ms. Simpson, thank you so much for your positive comment on Tripadvisor. Posts like yours make us feel proud about our job. As you know, we are refurbishing the hotel nowadays, so, for next summer 2017 the hotel will be completely rebuild and it will experience a change of 360 º. This is to say, for your 9th visit...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Beachfront
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Meeting Rooms
  • Room Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting

Additional Information about Hotel Terramar

Address: Paseo Maritimo 80, 08870 Sitges, Spain
Region: Spain > Catalonia > Province of Barcelona > Sitges
Price Range: ₹ 4,717 - ₹ 1,04,059 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Terramar 4*
Number of rooms: 209
Reservation Options:
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Also Known As:
Terramar Hotel Calella
Hotel Terramar Sitges, Province Of Barcelona
Hotel Style:
#14 Luxury Hotel in Sitges
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Terramar staff and other travellers.
16 questions
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3 months ago

See all questions (16)

Questions? Get answers from Hotel Terramar staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms with views.”
 of 5 bubbles GomezTrotamundo, 10 Nov 2016 | Read review
“Make sure which room you are getting basically get one above the second floor. And there is a trolley car thing that passes at the hotel”
 of 5 bubbles F9437CKbenm, 1 Sep 2016 | Read review
“Third floor with sea views”
 of 5 bubbles P8129MXstephend, 12 Aug 2016 | Read review
“Half of the rooms have Sea view other mountain”
  • Sea side view 6th floor
 of 5 bubbles 806harrim, 11 Aug 2016 | Read review
“Pool View rooms get the afternoon sun until 8pm”
 of 5 bubbles lordboughton, 20 Jul 2016 | Read review
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