Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
This luxury boutique hotel comprises 28 trendy and very spacious rooms and suites, a Michelin star Chef Restaurant and a chill out rooftop terrace. This elegant 5-star boutique hotel overlooking the new luxury Port Vell alongside the Mediterranean Sea, offers a unique hideaway with a modern understated decor. Ideal for your weekend breaks, business trips and luxury holidays in the heart of Barcelona. It boasts a cool, trendy atmosphere, world class amenities and dedicated personal service for a truly memorable hotel experience in the first studio of Pablo Picasso on vibrant Barrio Gotico. Restaurant Informal Our Michelin Star Chef invites you to experience his Catalan specialties in a delicious selection of Mediterranean tapas, prepared from fresh seasonal ingredients sourced from our local market. Rooftop Terrace Offering breathtaking views of the Mediterranean Sea and the new Marina of Port Vell, our stylish rooftop terrace comes beautifully appointed with a superb infinity pool and comfortable lounge area.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Nestled in the Gothic Quarter, Serras Barcelona captivates guests with its modern elegance fused with classic style, offering a serene and sophisticated atmosphere. The hotel's rooftop, along with its modern, spacious bathrooms and personalized service, receive high marks from guests, who also commend the impeccable cleanliness.
While the hotel is celebrated for its prime location, some reviewers note the standard rooms can be snug with less impressive views. Despite critiques on the cost-value balance, particularly for breakfast, the exceptional service at Serras Barcelona leaves a lasting impression on visitors.
Location
Central
Atmosphere
Inviting
Rooms
Stylish
Value
Expensive
Cleanliness
Immaculate
Service
Attentive
Amenities
Top-notch
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Words can not describe how great this place is. I was lucky enough to also meet and talk to Antonio Bignone who seems like he might be one of the leaders but yet was so incredibly warm and generous with his time. The rooms were so quiet and comfortable and the entire staff was THE BEST we experienced during our Europe trip. Breakfast every morning was off the charts and PLEASE have dinner at the incredible roof top restaurant. LOVE THIS PLACE....a must stay.
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Date of stay: September 2024
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Carla Serra, Director General at Serras Barcelona
Responded 10 Nov 2024
Dear anthonyrouse, First of all, thank you so much for taking your time to write this amazing feedback about your Serras Barcelona experience. We are glad to know you enjoyed your stay and that you think our staff is the best during your Europe trip. That are the best words you can say us. We appreciate very much your kind words and on behalf of Antonio we thank you one more time. Hope we can welcome you back soon. Best regards Carla Serra Hotel Manager
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Unobtrusively elegant, the Hotel Serras joins the buildings of the old town. The small stylish lobby with its high glass fronts floods the room with plenty of light. Cool drinks and homemade chocolate are served at check-in. Immediately you feel as a guest that you are welcome.
We had a superior room on the third floor. The first impression continues here... drinks, small attentions and a handwritten welcome card on the small table in front of the bed. A very spacious bathroom with double lavabo and a rain shower. Particularly noteworthy is the heavenly comfortable bed, not a given for a good hotel as we have learned. A small balcony overlooking the side alley of the old town. Who cares it might be too loud as the hotel is located on the main street of the port, the window is double glazed, you hear absolutely nothing. Also noteworthy is the cleanliness of the room as well as generally in the hotel.
There is a restaurant run by Michelin-star chef Marc Gascons, a gym and a roof terrace with a small pool and magnificent views over the harbour area. The bar mixes delicious drinks.
From the hotel you are on foot in about 10-15 min. on the seafront, as well as right at the beginning of the old town with its various shops and restaurants. Perfect location.
All in all a great stay. Although the price is slightly higher, the relationship to what is offered is justified. The hotel deserves its stars in every way. Attention and perfection in all areas. One of the best hotels we stayed in.
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Date of stay: August 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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A boutique hotel that loves you in every way. You feel welcome from the moment you arrive at the hotel with a humanized, friendly and at the same time very professional service.
We stayed in the Junior Suite overlooking the Gothic Quarter. We arrived already with some welcome mimos in the room...and that surprises the room. The photo cannot represent the good space and arrangement of the furniture, the super comfortable bed that embraces you, the giant bathroom with bathroom - which was perfect for bathing my 3 year old son, the towels, cloth...so soft...and ah, amenities from Dipytique. What a wonderful smell!!! And ah, besides the dryer, I had a hoodie! My hair thanks! ahaha. And not forgetting to talk about absolute silence. The balcony has double doors and the entrance door is quite thick preventing any noise....
Already for breakfast, what a delight! We love the immunity shot. Tomem! And order the Benedictine eggs with spinach... wow! Not only the food surprised but the care of Sandra (ger of A&B)....super attentive to us and my son. He was so frightened....I ordered some shelves especially for him and already knew our preferences. What a memory!! Her care for me was what touched us most maybe because we spent more time at the restaurant...rs...but the whole team was also excellent as well as the waitresses and the front desk staff. I LOVE EVERYTHING!
I don't see the time to go back and who knows, in the summer, to enjoy the pool overlooking the marina. A hotel that defines being in Barcelona, in the Gothic Quarter, facing the marina and where it was Picasso's first studio. Incredible!!
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Date of stay: November 2024
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have just left the hotel and the word that springs to mind is wow!! What an experience. I can’t recommend this hotel enough. Firstly the check in process was so slick and they even gave us complimentary drinks and chocolate as a welcome. Marjorie was fantastic and took her time going through various recommendations for us and even a tour of the hotel!! We were a little early so we checked in and explored the city only to receive a personal message to let us know our room was ready. The service was 5 star and beyond and this was even before we got to our room. I travelled with my partner and it was a special trip, they even were able to upgrade us and made it extra special was such an unexpected surprise! The room was so stylish and chic and went above our expectations. The hotel staff were so welcoming and knowledgeable and a big thank you to Pablo for looking after us. The rooftop is a showstopper. Such great vibes and views! It was a short stay and we was saddened to leave. But if I’m ever back in Barcelona I will look to no other hotel. Honestly probably the best hotel I have ever stayed at (and I’ve stayed a few). The service, the location, the rooms and facilities all 5 star!! I would highly recommend to anyone! They are fantastic. Thank you so much!!
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Date of stay: January 2025Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Carla Serra, Director General at Serras Barcelona
Responded 2 weeks ago
Dear Tasha77733, First of all, thank you so much for sharing your wonderful experience at Serras Barcelona. We are very happy to read that you enjoyed your stay and that you had a WOW experience. For us, this is the best you can say. Everything we do for our guests is because we feel it and because we care so we appreciate very much your kind words. I will share with all the team members (specially Marjorie and Pablo) your review. This motives us a lot. Please let us know if you wish to come back in a future as we would love to welcome you again. Best regads Carla Serra Hotel Manager
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We just came back from a 7 night stay at Serras from July 31-Aug 6. This boutique hotel is exceptional. The service is second to none. The staff greeted us warmly on arrival and each day after that. They helped with making recommendations and booking reservations for restaurants and tourist sites throughout our trip and before our arrival. The room was exceptionally clean and perfectly modern with a very very comfy bed (and pillow options if you’re fussy with your pillows like we are). The hotel rooftop and restaurant were lovely to have available as a retreat after a long day of sightseeing if you want to stay close to home base. The location is perfect for adventuring the Gothic Quarter and El Born on foot, lots of supermarkets, restaurants and sites within minutes. The hotel is smaller with less than 30 rooms so not the W, but that is part of the charm—the staff gets to know you and can personalize your experience. Lastly, the building is historic and was one of Picasso’s first studios so makes a neat experience to stay there when paired with a visit to the Picasso Museum. Loved our time in Barcelona, will be back and when we return will stay at Serras.
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Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Carla Serra, Director General at Serras Barcelona
Responded 19 Oct 2024
Dear chantelles592, Thank you for sharing your positive experience. It motivates us to know that you had an exceptional 7 nights stay. We are glad to know you enjoyed the whole hotel, staff, rooftop, location, room features and the service. We really hope to welcome you back in a near future! Best regards
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We honestly cannot find anything negative to say about the Serras in Barcelona. Its a fabulous city centre hotel with every detail considered. An amazing check-in with a drink offered, chocolates and a quick tour of the hotel.
The room was lovely, great amenities and everything thought of and we enjoyed the turn-down service. Breakfast is one of the best hotel breakfast's I've had for quality, service and choice plus the staff at breakfast are incredible (the lady serving us - sorry we don't know her name) would even bring another coffee before you could ask! Amazing service.
The rooftop bar is small but perfectly formed and we enjoyed a drink there looking out across the views. The hotel itself is in a great location walking distance to lots of great restaurants, bars, shops and the waterfront.
We would not hesitate to stay here again as everything was perfect.
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Date of stay: October 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Carla Serra, Marketing at Serras Barcelona
Responded 2 Aug 2024
Dear becks30, Thank you for taking the time to share your experience at Serras. I am pleased to read that you describe our hotel as “Incredible in every way” and that you appreciated our location, turndown service and rooftop bar. I am very happy to hear that you found our breakfast terrific, and Sandra always attentive. Thank you! We take great pride in taking exceptional care to our guests and are very pleased that your expectations were highly met. We truly appreciate your comments and look forward to welcoming you back in the near future! Best regards, Carla Serra Hotel Manager
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BEFORE I arrived at the Hotel Serras I was already experiencing the Serras warmth--I was welcomed at the airport by a very attentive driver named Jorge. The drive to the hotel was filled with history about Spain and his own personal story. Upon arrival I immediately felt the warmth of not only the gorgeous naturally sun lit lobby with wood floors and high ceilings, but by the welcome of the staff who knew me by name and who were awaiting my arrival. This hotel was a welcome change from the "Miami" template look and feel of so many hotels that are all marble and monochrome white, where you don't even know what city or country you are in. This hotel is a small boutique hotel and the warmth exudes not only from the architectural environment but is embodied by the staff. Diego checked me in and accommodated my request for a room with a tub and high floor. I arrived with a handwritten welcome note from the operations manager Clara and bottle of Cava. My room was a corner room with a divided nook for work or reading with the main room overlooking the Gothic streets with twists and turns that I could watch people below from my two small balonies. This hotel was the first studio of Picasso's! The hotel literature captures a story of him throwing things at passersby below! Everything in the room was functional and designed with intention. The light was where it should be for reading. There was a sophisticated Jaccuzzi tub (with instructions), well placed outlets and plugs, a clothing steamer, and a yoga mat! That evening I enjoyed a rooftop drink and not wanting to leave the cozy fire that the staff had made for me, I had dinner served where I was sitting next to the fire from the Michelin rated restaurant. The Carpaccio was divine! And paired well with the wine that was recommended to me by the very knowledgeable restaurant manager, Alejandro (Alex). In the morning I was greeted by an exceedingly warm restaurant manager, Sandra. I wrote her a note thanking her when I left and said, that Americans are friendly, but people from Spain, are warm as demonstrated by her words and actions. She took the time to really listen and be present. She asked about my travels, my dogs, directed me to a dog store for presents for them (in addition to the Picasso Museum), cautioned me when it might rain and to carry an umbrella, all while organizing my special requests for English tea (in a pot...), and an egg white omelette (for which I asked the recipe). The buffet was sumptuous with breads, cheeses, Iberian ham and always fresh juices and fruits. This was my last stop on an around the world business trip, and the last hotel in my travels and I would say that this hotel is in a class of it's own. Luxurious yet welcoming.
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Date of stay: December 2022
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Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Staying in this hotel has been a success. The exquisite chocolate in the shape of the hotel's logo and the glass of cava that they give you when you arrive, is a true declaration of intentions of what the Serras is. Elizabeth welcomed us with great kindness and closeness, and accompanied us through the different rooms of the hotel, in addition to making us some great restaurant recommendations for dinner; We loved his close and warm treatment; and we were able to verify that this friendliness and good work are a trademark of the house. Carla Serra, the Operations Manager, was also charming with us and the detail of leaving us a handwritten welcome note in the room was a real touch. And finally, we would like to highlight the person in charge of the breakfasts, Sandra, for her excellent treatment, professionalism, friendliness and warmth. Thanks to her we were able to enjoy the best breakfast we have ever eaten; Everything is super carefully cared for and above all, with great care. Without a doubt, we will return to Serras Hotel.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Value for money: fantastic. Despitethe volume of choices at this price point, I have no doubt that the privacy, food, service, location and communication style of this hotel, in sum, was a great value compared to others. We received more than what other large luxury chains offer in my opinion and based on experience at this price point.
Cleanliness: impeccably clean and I loved the Diptyque toiletries, complimentary mini bar and water. It was just like home.
Room tips: we stayed in a suite (506) and it was perfect for a 4 night stay as it provided a separate living and sleeping area plus access to fresh air via a narrow balcony.
Special thanks for Carla and her front desk staff. It’s rare to see folks both dedicated and skilled at their craft in the hospitality industry. I believe it is a trade that not everyone can do well. I can’t wait to visit their upcoming Seville location! PS try all of the food but especially the coconut cake at breakfast. Phenomenal.
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Date of stay: September 2023Trip type: Travelled as a couple
Room Tip:Â The best shopping exists in the alleyways behind the hotel.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Carla Serra, Marketing at Serras Barcelona
Responded 28 Sept 2023
Dear GateAgentGirlfriend, Thank you for taking the time to share your experience with us. I am very pleased to read that you have enjoyed your visit to Serras and that you appreciated our dedicated staff, service, amenities and food, especially our coconut cake at breakfast. Thank you! I am happy to see that you felt just like home and that you cannot wait to visit our future property in Seville. We will love to see you there. We take great pride in taking exceptional care to our guests and are very pleased that your expectations were highly met. We truly appreciate your fantastic comments and look forward to welcoming you to your New Home in Barcelona! Kind regards, Ona Matas General Manager
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We were generously upgraded to the Junior Suite by booking through our agent, but even the suite was only 40sqm and was a little tight. The room itself is very four stars. There was no welcome amenity as described in our booking, but instead there was a small cake. Service overall was very good, food, we thought was excellent, but a bit salty. We were told they were meant to be salty traditionally.
Breakfast was basic and there’s an additional 16 euro charge for an avocado toast.
The location is charming but nowhere near designer stores. The reason I can’t give five stars is because it was not cheap and at that price, I expected perfection. The housekeeping kept forgetting to replenish various things throughout our 4 night stay. Maybe they can implement a checklist system to ensure we don’t have to keep asking for basic things like toilet paper, cotton buds, etc.
Overall, it was okay but given the price point, I don’t think I’d stay here again.
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Carla Serra, Marketing at Serras Barcelona
Responded 26 Jul 2024
Dear G1560KEjessicac, Thank you for taking the time to share your experience with us. I am pleased to read that you have enjoyed your visit to Barcelona and that you appreciated our service and location. Thank you! We will take all your feedback into consideration, and we hope to see you back to show you what Serras is all truly about. We take great pride in taking exceptional care to our guests and are very pleased that your expectations were highly met. We truly appreciate your comments and look forward to welcoming you back soon! Best regards, Carla Serra Hotel Manager
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Province of Barcelona, Spain4 contributions1 helpful vote
Hello, Barcelona is a very safe city, nonetheless there are pickpocket like everywhere in the wolrd i believe. Hotel its boutique of only 28rooms, so safety its a must. More secure than any other place. Doorman in fornt of the door, room floor access only with hotel key, top floor restaurant extemely safe and only with reservation can be admited. We do have private car transportation fro mand to the Hotel. We do have as well in room safe indeed.
Many thanks in advance for your corncern and we hope to welcoming you very soon,
warmest regards
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Frequently Asked Questions about Serras Barcelona
Which popular attractions are close to Serras Barcelona?
Nearby attractions include Gothic Quarter (Barri Gotic) (0.4 km), BasĂlica de Santa Maria del Mar (0.4 km), and Dux - Gin & Cocktail Bar Barcelona (0.5 km).