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Axel Hotel Barcelona & Urban Spa

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Axel Hotel Barcelona & Urban Spa
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2,361 Reviews from our TripAdvisor Community

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There are newer reviews for Axel Hotel Barcelona & Urban Spa
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Showing 1,364: English reviews
Lancing, United Kingdom
Reviewed 4 weeks ago via mobile

When I booked this hotel I didn't realise it was a gay hotel and didn't know what to expect. However, I LOVED IT. I stayed with my boyfriend for a long weekend. The staffs at the reception and spa are lovely and very helpful. The room we had was relatively small but it was enough as we hardly stayed in...

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Helpful?
Thank Yuki004
AxelHotelbarcelona, Gerente at Axel Hotel Barcelona & Urban Spa, responded to this review

Dear customer, Further to your recent stay at Axel Hotel Barcelona, I would like to thank you for sharing your feedback with all Tripadvisor users. We are happy to know you are satisfied with the service, the team and our facilities. Comments like yours are highly appreciated as they are a proof of the good work we make at the...

Reviewed 4 weeks ago via mobile

I have been at Axel hotel for a long weekend and whilst the room and facilities were nice I was not happy with how the staff behaved. On the 25/3 my room was stinking really badly, stink was coming from the toilet. I have asked for a room change and I was told that the hotel was full and there...

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Helpful?
1Thank Antonio C
AxelHotelbarcelona, Gerente at Axel Hotel Barcelona & Urban Spa, responded to this review

Dear Antonio, Thank you very much for your review, we are really sorry to hear about the inconveniences you experienced during your last stay. I can assure yoyu that we will take some actions in regards to your comments in order to improve our service. I can also assure you that all the members of the staff provide an excellent...

Manchester
Reviewed 4 weeks ago

This straight friendly hotel was more like a straight hotel with gay reception staff. The hotel is in a great location in the heart of the gay area and the rooftop bar has a nice open feel. Now for the bad points. My partners mom had just died the week before and we were looking for a relaxing break. This...

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Helpful?
Thank usaguyinuk
AxelHotelbarcelona, Gerente at Axel Hotel Barcelona & Urban Spa, responded to this review

Dear customer, First of all, I would like to thank you for the comments you shared on Tripadvisor. I am sorry to know your last stay was not as pleasant as expected and I would like to apologize for all the inconveniences you experienced. It is our priority all customers have a pleasant and satisfactory stay. Your comments will help...

Larnaka City, Cyprus
Reviewed 4 weeks ago

As this establishment falls under the "hospitality industry" I would say that it is doing a very good job there. I was welcomed by Andre who did a very good job in check to satisfy my requests - tnx Andre. Of course Alexandra, once again gets top marks in doing an excellent job and was happy for her promotion! I...

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Helpful?
Thank Nikos N
AxelHotelbarcelona, Gerente at Axel Hotel Barcelona & Urban Spa, responded to this review

Dear Nikos, First of all, I would like to thank you for sharing your feedback with us. Comments like yours are highly appreciated as they are a proof of the good work we make at the Axel Hotel Barcelona. They encourage us to continue working in the same direction and making our best to improve and make our customers happy....

Reviewed 22 March 2017

We had a great room with a big shower and separate toilet. The service was very good. Amenities include rooftop bar swimming pool and hot tub. Room was provided with quality toiletries and Terry towel robes and slippers.

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Helpful?
Thank Anthony K
AxelHotelbarcelona, Gerente at Axel Hotel Barcelona & Urban Spa, responded to this review

Dear Anthony, We are happy to hear your opinion about your stay at the hotel, our main goal is providing an excellent service and comments like yours are very appreciated. We are looking forward to welcoming you again in the future. Kindest Regards Marc - General Manager Axel Hotel Barcelona manager.bcn@axelhotels.com

Reviewed 20 March 2017 via mobile

First time Barcelona. Love this place. Cool interiors and wonderful staff. Close to everything. Everything is walking distance. Massage is great! Pool and bar is good as well. Small rooms but fantastic street view from the room. I will definitely stay here again.

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Helpful?
Thank almario y
AxelHotelbarcelona, Gerente at Axel Hotel Barcelona & Urban Spa, responded to this review

Dear customer, First of all, I would like to thank you for sharing your feedback with all Tripadvisor users. Comments like yours are highly appreciated as they are a proof of the good work we make at the Axel Hotel Barcelona. They encourage us to continue working in the same direction and making our best to improve and make our...

San Francisco, California
Reviewed 20 March 2017

I travel a lot for business and have been to Barcelona at least 7 times over the past 12 months. I have stayed in 7 different hotels and the Axel has been the worst of them all. There it nothing "wrong" with the hotel apart from the fact that it is just not very nice. Perhaps it was the room...

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Helpful?
1Thank Evenwalser
AxelHotelbarcelona, Gerente at Axel Hotel Barcelona & Urban Spa, responded to this review

Dear Customer, First of all, I would like to thank you for your comments on Tripadvisor. I am sorry to know your last stay was not as pleasant as expected. I would like to point out that the room description on the websites is accurate and the pictures show how the different kind of rooms are. In your case you...

Reviewed 18 March 2017

I visited this hotel for three nights with my partner. We found the hotel generally pleasent and comfortable. The staff were friendly and helpful and the room was clean and well equipped. We were a bit disapointed by the rooftop pool not being open which was not made aware when booking, we did pay the €10 each for use of...

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Helpful?
Thank Jessica O
AxelHotelbarcelona, Gerente at Axel Hotel Barcelona & Urban Spa, responded to this review

Dear Jessica, We really appreciate your review. We will take some actions in regards to your comments in order to improve our service. We will be glad if you could give us a second chance to show you that we take our customers comments very seriously. It will be a pleasure to host you again in the near future. Yours...

Key West, Florida
Reviewed 17 March 2017

When planning my trip, I was traveling with two friends so we needed two rooms. (three can not stay in a room). We selected the Axel Hotel based upon the perception that it was a "gay" hotel and because of the location of the hotel. * Breakfast was exceptional - staff was superb - you won't be disappointed! * Rooms...

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Helpful?
Thank darrenadventures
AxelHotelbarcelona, Gerente at Axel Hotel Barcelona & Urban Spa, responded to this review

Dear Darren, We really appreciate your review. I can assure you that we will take some actions in regards to your comments in order to improve our service and give the drag queen shows a twist if necessary. We will be thankful if you could recommend us to other travelers and it will be a pleasure to host you again...

Reviewed 16 March 2017

I am local living in Barcelona with many friends always visiting from other countries and I always like to take them to the Sky Bar of this hotel because the atmoshere and staff are delightful. The PR manager Daniel Orellana is always so happy and receiving my friends and I so warmly, making us feel so comfortable and well attended...

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Helpful?
Thank Capris K
AxelHotelbarcelona, Gerente at Axel Hotel Barcelona & Urban Spa, responded to this review

Dear customer, Thank you very for taking the time to publish your opinion about your visit this week. We are glad to know you are happy with the service provided by our theam at the Skybar, which is one of the best rooftop hotel terraces in town. We hope to see you again very soon. Kind regards. Marc – General...

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Staying in Eixample

Neighbourhood Profile
Eixample
Passing through the glorious Plaça Catalunya, you enter the newer city district of Eixample, literally translated as “extension,” which immediately becomes recognisable by its more spacious streets and elegant atmosphere. The main artery of this sizable district, Passeig de Gracia, is lined with high-end international designer stores. Not to be outdone, the glitz and glamour of this zone is perhaps best exemplified by the comfortable and lavish five-star hotels that flank the divine and modernistic buildings from some of the world’s most recognised architects such as Gaudi and Montaner.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Faithful to the concept and style of Axel-design, comfortable, cosmopolitan atmosphere, is a good value for price. The 105 rooms combine the touch of decoration from Modernism with the warmth and elegance of the Mediterranean. New spaces at Axel Hotel Barcelona, will become the urban meeting point of the heterofriendly. ... more   less 

Additional Information about Axel Hotel Barcelona & Urban Spa

Address: Aribau 33, 08011 Barcelona, Spain
Region: Spain > Catalonia > Province of Barcelona > Barcelona > Eixample
Price Range: ₹ 9,533 - ₹ 22,851 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Axel Hotel Barcelona & Urban Spa 4*
Number of rooms: 105
Reservation Options:
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Also Known As:
Axel Hotel Barcelona
Hotel Style:
#26 Spa Hotel in Barcelona
#130 Business Hotel in Barcelona
#137 Luxury Hotel in Barcelona
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Questions & Answers

Here's what travellers have asked, with answers from Axel Hotel Barcelona & Urban Spa staff and other travellers.
23 questions
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Questions? Get answers from Axel Hotel Barcelona & Urban Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We liked the premium room,,,think it is worth the extra euro $”
Marc007Montreal, 23 Apr 2017 | Read review
“Get a room with the terrace!”
k13ash, 22 Apr 2017 | Read review
“My room was #414. I was right next to the elevator. Very quiet. Did not have a view. It was immaculately clean and well appointed.”
LAM487, 18 Apr 2017 | Read review
“Upgraded to a superior room which was excellent.”
LindseyB426, 6 Apr 2017 | Read review
“Interior rooms would be quieter than those with a street view, but we did not find traffic noise at night to be disturbing.”
  • View from bedroom, note glass walled shower is visible front bedroom!
anthonyk732, 22 Mar 2017 | Read review
5 of 5