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Big disappointment for a four star hotel Who are they trying to kin. First room I was given was tiny and, by the speed at which i was offered an alternative, they know they were trying it on. Second room bigger, but otherwise no better....More
My first impression was an ok one but we did have a few problems with our room and losing electricity which myself and friend were the ones to figure out how to get back on. They had sent the chef to try and help with...More
Response from Ilunion H, General Manager at ILUNION Bel ArtResponded 2 weeks ago
Thank you for sharing your experience with us. We are sorry for the incident you are commenting on. However we are confident that we can receive you in the future and improve your feeling.
Director ILUNION Bel Art
My daughter and I had a wonderful time in Barcelona staying at the Ilunion Bel Art. The room was very clean, bright and comfortable, the bathroom sparkling with a great shower, well lit with full or ambient lighting, very effective air conditioning. Our room was...More
Thank Caroline C
Response from Ilunion H, General Manager at ILUNION Bel ArtResponded 14 August 2017
First of all thank you very much for sharing your comment after staying at ILUNION Bel Art.
We are very pleased to have fulfilled your expectations and that the hotel has allowed you to enjoy your stay in Barcelona. I will report your...More
I visited Barcelona maybe 7 times every year and this time I decided to stay in this hotel. Was the worst days in a hotel first only one person in reception and it's not his fault but we where 5 people before me, it took...More
1 Thank JRWhite007
Response from Ilunion H, General Manager at ILUNION Bel ArtResponded 11 August 2017
Dear Mr White:
Thanks for posting your opinion. We regret that your stay has not been positive as it is far from our goal. We have taken note of your comments in order to work on the points that have a direct improvement margin.
Hotel - The hotel interior is very beautiful. The rooms were clean and spacious. We received fresh water and tea every morning. However on our 3rd night we saw ants in our room. We were directed to another room immediately no questions asked.
Response from Ilunion H, General Manager at ILUNION Bel ArtResponded 1 August 2017
Thank you for sharing your experience at ILUNION Bel Art. It is our pleasure to know that you have enjoyed our new and well-maintained facilities. Thank you also for the mention for our staff that of course receive your notification, without a doubt...More
US$ 108 - US$ 293 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#208 Luxury Hotel in Barcelona
Number of rooms
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Response from Naziana N | Reviewed this property |
I don't know what the corporate single room is but stayed in a double room and it was big with private ensuite bathroom. All essentials were provided apart of coffee/ tea facilities and beverages. You are only given two... More
I don't know what the corporate single room is but stayed in a double room and it was big with private ensuite bathroom. All essentials were provided apart of coffee/ tea facilities and beverages. You are only given two bottles of mineral water which are complimentary. There is a fridge and a safe as well.